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Closing Management

5.0 (2 reviews)

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A-List Apartments - Home Sweet Home

A-List Apartments

(13 reviews)

Parkville

A list apartments rented me an apartment that was infested with roaches. They knew about the…read moreproblem and did not care. Told me to my face that their was no issues with pests. Now I'm stuck battling this issue out with our landlord. This isn't something I wish on anyone who's paying good money to rent and be independent. Terrible shady people. Not to mention not very knowledgeable on basic renting questions that I had. The response that I received to my questions was "I don't know I don't live here." Do better A-List more like F-list. I would give - stars if I could. Specifically David and Grant in the West Hartford location.

We rented through A-List apartments when we first moved to West Hartford about 2 years ago. To say…read morethey were unprofessional would be an understatement. We were not told when moving in, that many of the apartments in our complex were reserved for low-income households. The majority of our neighbors did not work, and would loiter outside all day and all night. They would invite friends over constantly, and loud groups of cars would be in and out of the parking lot. We will take responsibility for not recognizing this, as we could have done further research or asked more questions before renting this apartment. We were young and eager to move into our first apartment. There is, however, no excuse for the lack of communication & professionalism with any complaints we had about our unit. We had MULTIPLE issues with our apartment's electricity, water (leaking/flooding from the upstairs unit), and safety (the windows would pop out of the unit, none of the fire alarms were up to code, and our oven started leaking gas). We had no direct line for maintenance. The number we'd been given was a machine automated answering service. We'd call multiple times and leave various messages for days on end and receive no response. When someone did ultimately call back once, they called from a blocked number so we still had no direct line of communication that we could contact again. After about 6 months of this, we tried to approach management. Rob Koff was the absolute most unprofessional and immature "adult" I have ever dealt with. He came on the attack, was completely unapologetic, acknowledged that the unit we were in was oversold (shows how desperately he will try to make a sale), and yelled and laughed at us over the phone. I have never been spoken to by a "professional" like this in my entire life, and never will again, as I will certainly never be dealing with A-List properties again. I do hate to generalize based off one experience. It seems from other reviews that other affiliates of A-List Apartments set the bar significantly higher than Rob Koff does. I hope that is the case! A-List - do yourself a favor and do not let your name be dragged down by such an unprofessional.

777 Main - Floor to ceiling windows

777 Main

(9 reviews)

Downtown

I've lived here for over twice as long as the tenure of the average tenant of this building. So…read moreI've seen the good the bad and the ugly. The Ugly: - Upon moving into this apartment I signed the lease that gave me one month free as advertised on their main web page. At the end of the lease, I wasn't granted this. The property management team told me all kinds of lies like they never do those kinds of deals. It was not until I sent them an email that they confirmed the free month in an email from 12 months prior. How many times has this happened to other people ?! - Equipment in the gym is often not repaired for months on end. Some weights have been missing for over a year - There were loose tiles on the roof that took years to mend - There was a dead pigeon on the terrace that wasn't taken for a month - You'll need an air filter. Upon moving into my apartment and turning on my Dyson. The app said the air quality was very poor. - You'll need a water filter. I've known quite a few people who got bad breakouts on first moving. I myself had one of the worse breakouts of my life.I was shocked when I got the water tested. - The concierge/security gossip a lot Good: - They have the best views in Hartford - Any apartment repairs are done promptly without concern - Beautiful lobby - The staff is friendly - Fast elevators - Safe building overall So now that you have spent $600+ on water filter/air filter. Spending well over $200+ for your utilities, parking and pet fees. On top of one of highest rents in the whole 06103. You can fully submerge yourself in a view so beautiful that you can almost forget your getting nickled and dimed by morally bankrupt clunks of capitalism .. Almost

I posted this review on Google with photos, and they were removed. If you want any of the photos…read morejust DM me. Unsafe, lots of crime, homeless, and drug addicts. Petty management with a bad attitude. Seriously, don't move here. There was a woman beaten in an elevator, homeless people get into the building and hangout on the 26th floor. A neighbor had furniture stolen right in front of her door. What's worse, is I have an email from management asking people to just return the stolen item. This clearly shows the cameras they have in the hallways are NOT functional, or not recording. The neighbor who's furniture was stolen installed their own camera on the door. Also, there was a lady who was beaten in an elevator, that ACTUALLY happened! I'm attaching photos as evidence to show I'm not lying. First photo shows they leave the loading door wide open(taken at 4:30 am) Other photos 2 different homeless people sleeping on the property. Management says they cant and wont do anything about it. Other notables: Loading dock stinks like garbage all the time. People let their dogs pee anywhere, and I mean ANYWHERE, elevators, doorways, lobby, you name it I have stepped in dog pee. Response to owner comment. Quoted incase they change it. EDIT WHICH THEY DID. THEY REMOVED THE ORIGINAL POSTING SO HERE IT IS BELOW "Response from the owner Hi Hunter - Unfortunately, your statements about the apartment community don't paint the full picture and are misleading given your recent management encounters. As you know, 777 Main is in a downtown environment and along with that location you occasionally encounter the challenges that come with urban living. One of the many features of 777 Main is that we offer first floor retail locations for added convenience and the loading dock is often open in the early morning hours, being necessary during deliveries. It's unfortunate that you chose this form of public retaliation. Our staff will continue to be available at any time to discuss your concerns further if you so choose." See this is the problem with management right here ^^^. Zero accountability and trying to cover up the fact that the door gets left open all the time. My response: You are right, they don't paint the full picture. I left more out, so I will add more of the photos. First, based on the way you have treated me, along with the problems with crime INSIDE and OUT of the building, how can you expect more than a 1 star rating? Its called the consequence of your actions and poor management. They removed my review on google to hide this, so I reposted it again. So yea.. 1 star, dont move here.

Closing Management - realestatesvcs - Updated May 2026

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