I've lived here for over twice as long as the tenure of the average tenant of this building. So I've seen the good the bad and the ugly. The Ugly: - Upon moving into this apartment I signed the lease that gave me one month free as advertised on their main web page. At the end of the lease, I wasn't granted this. The property management team told me all kinds of lies like they never do those kinds of deals. It was not until I sent them an email that they confirmed the free month in an email from 12 months prior. How many times has this happened to other people ?! - Equipment in the gym is often not repaired for months on end. Some weights have been missing for over a year - There were loose tiles on the roof that took years to mend - There was a dead pigeon on the terrace that wasn't taken for a month - You'll need an air filter. Upon moving into my apartment and turning on my Dyson. The app said the air quality was very poor. - You'll need a water filter. I've known quite a few people who got bad breakouts on first moving. I myself had one of the worse breakouts of my life.I was shocked when I got the water tested. - The concierge/security gossip a lot Good: - They have the best views in Hartford - Any apartment repairs are done promptly without concern - Beautiful lobby - The staff is friendly - Fast elevators - Safe building overall So now that you have spent $600+ on water filter/air filter. Spending well over $200+ for your utilities, parking and pet fees. On top of one of highest rents in the whole 06103. You can fully submerge yourself in a view so beautiful that you can almost forget your getting nickled and dimed by morally bankrupt clunks of capitalism .. Almost read more

I posted this review on Google with photos, and they were removed. If you want any of the photos just DM me. Unsafe, lots of crime, homeless, and drug addicts. Petty management with a bad attitude. Seriously, don't move here. There was a woman beaten in an elevator, homeless people get into the building and hangout on the 26th floor. A neighbor had furniture stolen right in front of her door. What's worse, is I have an email from management asking people to just return the stolen item. This clearly shows the cameras they have in the hallways are NOT functional, or not recording. The neighbor who's furniture was stolen installed their own camera on the door. Also, there was a lady who was beaten in an elevator, that ACTUALLY happened! I'm attaching photos as evidence to show I'm not lying. First photo shows they leave the loading door wide open(taken at 4:30 am) Other photos 2 different homeless people sleeping on the property. Management says they cant and wont do anything about it. Other notables: Loading dock stinks like garbage all the time. People let their dogs pee anywhere, and I mean ANYWHERE, elevators, doorways, lobby, you name it I have stepped in dog pee. Response to owner comment. Quoted incase they change it. EDIT WHICH THEY DID. THEY REMOVED THE ORIGINAL POSTING SO HERE IT IS BELOW "Response from the owner Hi Hunter - Unfortunately, your statements about the apartment community don't paint the full picture and are misleading given your recent management encounters. As you know, 777 Main is in a downtown environment and along with that location you occasionally encounter the challenges that come with urban living. One of the many features of 777 Main is that we offer first floor retail locations for added convenience and the loading dock is often open in the early morning hours, being necessary during deliveries. It's unfortunate that you chose this form of public retaliation. Our staff will continue to be available at any time to discuss your concerns further if you so choose." See this is the problem with management right here ^^^. Zero accountability and trying to cover up the fact that the door gets left open all the time. My response: You are right, they don't paint the full picture. I left more out, so I will add more of the photos. First, based on the way you have treated me, along with the problems with crime INSIDE and OUT of the building, how can you expect more than a 1 star rating? Its called the consequence of your actions and poor management. They removed my review on google to hide this, so I reposted it again. So yea.. 1 star, dont move here. read more

Management doesn't care at all about residents. They're either unresponsive or totally unhelpful. Don't move in if you have a dog. They say they're pet friendly, but I would disagree. They don't clean the dog bathroom area where dozens of dogs use 3x each day. My dog got sick a couple times and a really bad rash from the bacteria which has cleared after just 2 months of moving out. I sent multiple requests asking for it to be cleaned and they never did. I've seen other dogs get sick too. It's Gross / unsanitary for dogs And humans. If you do move in with your pet, ask for a black light inspection first! They do one when you move out and will charge $50/carpet square at the time of move out - even if you didn't cause the stain. Front desk & maintenance staff are above & beyond kind! Neighbors are also really great. Management need to step off their high horses and treat residents like people rather than a walking, living paycheck. read more

These people told me I had a felony I committed fraud I had bad credit and I was denied immediately none of this is true obviously they never ran my credit report or background check gym Kaepernick violated my privacy rights in my in psychoanalyze me discriminated against me during the showing the third-party leasing desk sent me social Security number encrypted results stating that I am clear to move in with nothing on my background record or credit to be concerned about they still $120 from me that they refuse to give back for an application process that they did not complete they stole $500 from me which they borrowed because they gave it back to me in three weeks after they pay their mortgage they won't $1800 for a one bedroom apartment with no windows I live in blue back Square none of this was even necessary read more

Never lived here but came by to look at one bedrooms. Here's my review of an hour or so visit. The rooms are nice and modern. Nice light colored carpet and modern appliances in the kitchen. Nest thermostat in the rooms. Modern bathrooms. The building used to be a bank. The lobby was just ok designwise and you can tell it was an old bank. Rent is high. I was quoted $1800 a month and a $100 parking fee. With utilities and all, you will be paying $2000+ a month for a one bedroom. Hartford21 had a one bedroom for $1600. The garage is in the back of the building and it's not owned by 777 main so you will have other people parking there as well. It looked quite full when I was there. The best part of this building is the top floor where they have a nice study room and a nice gym with plenty of equipment. There is a 360 degree terrace there as well where you can walk around or sit and look out at downtown Hartford. The lounge up there with sofas is nice as well. I would've considered this place but the rent was way too high for Hartford and the garage wasn't owned by them, so it's not private. I was told I should have no issues finding parking but it looked full except for the top uncovered level so I don't know if that would be an issue if I lived there. read more

Nice facility with great apartments! Views are exceptional! Fell short due to the following: We signed a lease. Literally within a few days, we had a personal family issue arise that changed our plans entirely, causing us to not transfer into CT. We had to forfeit the unit. Upon doing so, they 1) kept the deposit. 2) took a first month's rent after and 3) we were forced to pay another month's rent when we never even moved into the unit! Keys were turned over within the first week. Actually, we even cleaned the bathrooms and supplied the toilet paper. We were advised that they would try to rent the unit, but nothing ever came from it, yet it was one of the most sought-after available. Management was sent the last check with a descriptive note laying out the details of our personal circumstance and we pleaded to have them look upon us favorably and "outside the box" due to such unforeseen circumstances. We did, however, include the last requested check... (We are talking thousands of dollars now - not just a minimal amount). Yet, to our surprise, they saw fit to yield to their normal managerial routine - and cashed the last check. Warning! Be careful when approaching this facility and what they may hold you to! Very disappointed in the fact that the circumstance was not viewed on an individual basis and properly credited. We had not even moved in! It was sparkling clean and ready for a new tenant! Clearly, they will not hesitate to take advantage of an unfortunate circumstance... stay away! read more

Excellent service can't wait to move in. The customer service is outstanding Patrick was wonderful he recommend an apartment that we ended up leasing. The building is a great old building getting an awesome face lift. The area is filled with awesome things to do including the theater, restaurants and a micro brewery. The access to the highway (91) is just around the corner great for commuters like myself. read more

My boyfriend and I are about to move in next week. Our apartment is absolutely gorgeous, the views are as good as it gets, and the Penny and her team are there to help us with anything we need and to make us feel comfortable with the construction and move in process. I can't wait to be here and am really looking forward to start our new life here! UPDATE: While we maintain that they did an absolutely beautiful job with the interior of the building, they quickly fell short of expectations. 1) They advertised 24 hour security AND concierge. I'm guessing they stopped advertising that rather quickly because that lasted maybe 2 weeks. 2) Staff was pretty regular until Christmas time the first year. Then after we developed familiarity and provided holiday gratuities, it became a revolving door. I stopped knowing who was at the desk, and similarly, they stopped knowing who anyone was. 3) Back to security, the building was VERY insecure, despite installing multiple security systems. They do no good if no one locks the doors or monitors who's coming and going. 4) They have a parking garage, but it's very tight on parking spaces and often there are homeless people in the stairways. Similarly, outside the building, people aggressively pan handle, to the point where it can be quite unnerving. Overall, 777 still beats PMC, but it's not nearly the living experience we were sold on. read more

Love the building and the floor plans, but it's such a huge disappointment that information is unreliable at best and nonexistent normally. There have been several times where we've received a voicemail or email followup to a conversation that never happened, paperwork has been mishandled, and no one seems to know anything. There is no excuse for it taking 9 days - 5 days after calling about an update - about a delay. Finally, it is impossible to move in as the dates keep getting pushed out further and further. Original move in date was supposed to be the beginning of June and now, even after moving up 4 floors (so more money for them) so we can move up our move-in date, we are now told THIRTEEN DAYS before we are meant to move-in, that it will be at least another month. Why was there not a contingency built into the delivery dates? And of course the only option they give us is to just switch to a higher floor! Also known as more money for them. Overall I'm very disappointed at the communication and insistence on us solving their problems by paying them more money to make up for their deficiencies. read more