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    A-List Apartments - Home Sweet Home

    A-List Apartments

    (13 reviews)

    Parkville

    A list apartments rented me an apartment that was infested with roaches. They knew about the…read moreproblem and did not care. Told me to my face that their was no issues with pests. Now I'm stuck battling this issue out with our landlord. This isn't something I wish on anyone who's paying good money to rent and be independent. Terrible shady people. Not to mention not very knowledgeable on basic renting questions that I had. The response that I received to my questions was "I don't know I don't live here." Do better A-List more like F-list. I would give - stars if I could. Specifically David and Grant in the West Hartford location.

    We rented through A-List apartments when we first moved to West Hartford about 2 years ago. To say…read morethey were unprofessional would be an understatement. We were not told when moving in, that many of the apartments in our complex were reserved for low-income households. The majority of our neighbors did not work, and would loiter outside all day and all night. They would invite friends over constantly, and loud groups of cars would be in and out of the parking lot. We will take responsibility for not recognizing this, as we could have done further research or asked more questions before renting this apartment. We were young and eager to move into our first apartment. There is, however, no excuse for the lack of communication & professionalism with any complaints we had about our unit. We had MULTIPLE issues with our apartment's electricity, water (leaking/flooding from the upstairs unit), and safety (the windows would pop out of the unit, none of the fire alarms were up to code, and our oven started leaking gas). We had no direct line for maintenance. The number we'd been given was a machine automated answering service. We'd call multiple times and leave various messages for days on end and receive no response. When someone did ultimately call back once, they called from a blocked number so we still had no direct line of communication that we could contact again. After about 6 months of this, we tried to approach management. Rob Koff was the absolute most unprofessional and immature "adult" I have ever dealt with. He came on the attack, was completely unapologetic, acknowledged that the unit we were in was oversold (shows how desperately he will try to make a sale), and yelled and laughed at us over the phone. I have never been spoken to by a "professional" like this in my entire life, and never will again, as I will certainly never be dealing with A-List properties again. I do hate to generalize based off one experience. It seems from other reviews that other affiliates of A-List Apartments set the bar significantly higher than Rob Koff does. I hope that is the case! A-List - do yourself a favor and do not let your name be dragged down by such an unprofessional.

    Front Street Lofts

    Front Street Lofts

    (4 reviews)

    Downtown

    So this is a new building which is a huge advantage. That's the positive. What's made my experience…read moreliving here such a bad experience already is poor customer experience from the property management. Delphi literally now ignores emails on concerns with making this living experience here peaceful for everyone. The problem with this building outside of how nice it may look from the outside is poor installation which means if you have noise from neighbors above or below you. That's not so bad if we all respect the neighbors around however, when you have neighbors that like to run stomp scream and play loud music you will have no peace in your own home that you pay rent. Does management care... absolutely not by actions. They will send a generic message to all neighbors just to make it look as though they care but instead of directly reaching out that specific tenant they start ignoring emails forcing you to then get law enforcement involved. Before signing a lease here please be aware you may experience neighbors that don't care about anyone but themselves and choose to disrupt the neighbors around and nothing will be done. Forcing you to take legal action because no one is going to be force to live daily in disrupt and pay rent. Management doesn't care they just care about occupying the units. You have been warned and I wish I had this same warming prior.

    This building is clean, well maintained and run well. The gym and rooftop deck is nice and I enjoy…read morethe landing which is right within walking distance. Being able to get on the highway while completely missing the traffic is great!

    777 Main - realestatesvcs - Updated May 2026

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