This store has the best selection of high-quality mid-century pieces that I've ever seen in one…read moreplace! I took the train from NYC to visit their showroom and it was well worth the trip -- my only problem was having to choose between their beautiful offerings. I love the vintage chairs I purchased here, which have been restored to perfection. They use great fabrics for upholstery and can also reupholster any of their pieces for reasonable pricing. Friendly, knowledgeable employees and easy delivery to NYC.

Lovely selection, helpful and responsive owner and fast and smooth shipping to NYC!read more

This is our favorite store in NC by far. Also has the friendliest workers. Great place for…read moregifts and they sell the most comfortable covers for Adirondack chairs. Hidden secret-upstairs they make the best hot drinks in town-- especially the top of the line matcha they make (very hard to find a truly good quality ceremonial grade matcha anywhere). The manager even gave my son a matcha making lesson! The vanilla maple syrup is delicious and coffee is also top of the line.

What a unique store! So much fun to browse through and see…read morethe beautiful upscale adirondack furniture and other country boutique items. Great place to get one of a kind gifts. You can also drink gourmet espresso at their coffee bar. Fun place to shop and visiit.

Unfortunately I had a terrible experience with Darien Consignment. Stephanie, the owner was beyond…read morerude and dismissive when I asked simple questions regarding my account and contract. She also said all my pieces were donated (couldn't tell me where) when in fact a dining room sideboard was sitting in storeroom. Awful experience!

The owner is always rude and unhelpful. She constantly tells you it's a new item when in fact the…read moreitem will have been in the store for at least several months. She will tell you a made up (higher) price than the item is actually tagged for. Then when you find the tag with the correct price she gets snippy. It's a consignment store, yet she doesn't let you take home items to try out first. And she will hold items that have been sitting in the store forever because "a decorator was interested in it".

Sheila was super friendly and gave us great suggestions with our couch planning!…read more She helped give us tips and suggestions and really helped us decided what we were looking for!

I am still waiting my $1000 refund check. I waited about 2…read moremonths. you guys always answered you are sending $1000 refund check in 2weeks, 1week, 48 business days. But I never got it. I am so sick and tired of waiting. I feel like you toying on me. Please send me the check. I want to finish this issue as soon as possible. Please Please

This store is absolutely amazing! The style and quality of the furniture, lighting, and accents are…read moretop notch. The staff is very friendly and knowledgeable. Everything I have purchased here has made a huge difference in the look of my apartment. Simple and chic was my goal. Jeffrey, the manager, and his staff are professional and friendly, and above all very helpful and knowledgeable. I can't resist going there when I'm at SoNo Collection .

I went to EQ3 to make a purchase. There was only one sales person in the store. While the only…read moresales person was assisting me, a (white) customer asked the sales person a question. The sales person informed me that the manager was more knowledgeable about the bedroom furniture and he could assist me more. When the manager arrived on the selling floor, he along with the other sales person assisted the other customer, leaving me standing there without any assistance. Is this how EQ treats their customers? I contacted customer service regarding the poor quality of service I received. I am disappointed in the treatment from the Norwalk EQ3 store.

I found a garden item and needed a pair. The pricing on this item just didn't make sense--one was…read more$20 more than the other. When I asked the woman behind the desk she became defensive and would not check with the person who did the pricing. She just doubled down. The experience--the first I had with this place--didn't make me want to do business with them.

If you like antiques and decorating this is THE place. There is truly something for everyone here…read moreregardless of what decor style you enjoy. I drive all the way from Long Island to go shopping here and I love everything about this place. The vendors are top notch, everything is displayed beautifully and thoughtfully and there is tons to look at. Everytime I go here there are new antiques to shop and I love that its a nice mix of old and new. I could spend hours looking around this place. Some items are negotiable as well. And since I love a good deal I genuinely appreciate that.

Highly recommend Kostas Upholstery. Kostas is a true craftsman -- detail-oriented, professional,…read moreand delivers exceptional quality. My furniture came out better than I imagined. You can really see the care and pride in his work. 5 stars all the way.

As a return customer, I was disappointed by their lack of integrity and professionalism. The…read moreamount of BS and ghosting I experienced was unreal. I would absolutely not recommend and caution others. There are many upholsterers that take pride in their work. This is not one of them. In the last year, their work seemed rushed and quality has gone down. Marina's communication skills are sorely lacking and her idea of problem solving is to avoid you.

The worst customer service ever. We went to the Westport store on April 12 and ordered a kettle…read morethey didn't have in stock. It arrived April 30 and we were informed that the order would be cancelled after 5 days. May 5, five days later, we went to the Westport store to pick up the kettle. The order had been cancelled; apparently, the kettle vanished, we couldn't even buy the display item. I called the Westport store about a refund to my card; I was given a 1 800 number to call. I called that number and was referred back to the Westport store. I called the Westport store and, admittedly, lost my cool a bit, but was told by an associate, "This is not my problem." Um, this is your problem because you work for Crate & Barrel, am I correct? I was hung up on. I received a voicemail in return, and when I called back, was hung up on again. I worked for C&B ages ago in San Francisco, and if I'd displayed such customer service demeanor, I would have been seriously reprimanded, if not sacked.

This has nothing to do with the Westport location- I've used them several times and has been all…read moregood- very helpful. I ordered a 2 lamps on line and one was came with a chip right in front no hiding it. Material had a bubble and fractured. Call customer service- they want it back(hope they don't plan to resell this again) and no word on when I will get a replacement. Really poor service to say the least.