After 35 years on a waterbed...which recently began to "gently weep"...we finally had to make a…read moreswitch to a landlubber mattress. Shopping for a mattress was exhausting...the exhaustion amplified by me having to sleep on my son's lower bunkbed and she in the girls room on a twin... while we canvased the world for a waterless replacement. Fortunately we included KleinSleep in our exhaustive search. We were rewarded with an informed, no-pressure purchasing experience. On our second visit, we brought our pillows and sheets and made the final choice. Both the manager (30yrs with Klein) and the owner (born into the business) were top shelf. The king mattress and box springs were delivered speedily (one of the delivery people is with Klein 9yrs plus) and the old box springs taken away (not a dent in the paint in the stairway). Thanks to the team at Klein as we make the transition to the comfy plush organic cotton pillow top world of KleinSleep. DanO

Another great buying experience, Jeff helped me pick out the perfect mattress for my 9 year old…read more She said "its like sleeping on a cloud" Thanks again Jeff!

I am so pleased with my experience at Mattress Firm. Everyone is super helpful and buttoned up!read more

We had a wonderful and professional experience dealing with Emmanuel at this location. We needed to…read moreexchange our current mattress to find something that suited our sleep needs better. Emmanuel took the time to listen and find the best solution for us. The Westport store also has the largest selection compared to other stores we've visited in Connecticut. We would highly recommend this location!

I bought a decent mattress from there. It was too hard for my taste, but someone would have found…read moreit good!

Talked with Chris about options for a dining room table in the dimensions I needed. I had done a…read morelittle research and he showed me the two options. Both were reasonable prices. Chris was very professional and friendly. He called me when the table and chairs arrived which was happily a little quicker than expected. He set up delivery on a Sunday and gave us a time frame. The delivery man arrived within the expected time frame and was very careful in putting it in place and setting it up. Very happy with the whole experience and will definitely buy from there again.

Nigel the sales rep offered a fantastic experience for a first time apartment renter. He is…read moreknowledgeable and steadfast about appropriate mattresses selections. Great savings, wonderful experience. Will go back!

I purchased an expensive mattress here. I stressed as a sales person. I didn't want a mattress that…read morewould develop a hole where I sat on it when I got up in the morning. That's exactly what happened within a month or two I got a whole there. I flip the mattress around to the other side. Got another hole there from sitting on it. I spent a lot of money on a mattress. It's a piece of garbag. Avoid this place at all costs. They are cheaters. I'm not sure why yelp gives them a high review here because when I check on my web browser, the reviews are terrible 2.4 star average. I think I'm gonna take my mattress put it in the bed of my pick up truck prop it up with some two by fours and take a big marker and write Mattress Firm garbage on it and then I'm gonna park right in front of the store. I'll set up a chair on the sidewalk and drive their customers away. I want to put them out of business. These people are liars and cheats. They don't deserve any of your money. One of my friends bought a cheap foam mattress. I thought it be too soft for me when I'm visiting her. I sleep on it and I sleep beautifully. I'm gonna buy myself a foam mattress to replace his piece of garbage that the mattress firm sold me I urge you to do the same at least with a foam mattress, memory foam mattress will spring back and hold its shape. Unlike this piece of garbage they sold me .

Can't rave enough about this place. We got our Caldera Seychelles hot tub from here after doing a…read morewet test - fits six people, has a recliner, and such a powerful foot-massage jet right in the middle. We've had the hot tub now for two years, use it weekly, and are completely obsessed. It's the most soothing way to start and end the day. We also got their monthly valet service cause there's no playin around with a hot tub, and they do a bang-up job every time. It's so clean and they're so reliable, texting the day before that they're coming by. Even the smell of the hot tub after they clean it is heavenly! It's like having a top-notch spa resort experience, right in your backyard. 5 stars!!!!

I have had my hot tub for 5 years and it is wonderful!! Got to try it out in the showroom…read moreI do the monthly service and they do a perfect job. Thank you guys Great service, selection and value

Marco and Justin helped us find the right oven and took the time to answer all our questions on…read moreinduction versus convection and across all the different brands. We bought our oven on Saturday and had a seamless installation on Tuesday. Lucky for us the oven we wanted was in stock! The purchase process and installation, including hauling away our old oven was seamless. Thank you!

I was delivered a used grill. Unbelievable. I called but was told to wait until the salesperson…read morereturns

Kirk the manager reached out to me and offered me a discount because the gift card that I was…read moresupposed to get as a gift never worked. That's customer service

I bought a coffee table and three swivel armchairs. One of the swivel armchairs sqeaked a lot…read more After many weeks of calling, an exchange was scheduled. They brought another chair that also squeaked, and the delivery people were unable to take the other armchair because they were unable to remove the metal ring from the bottom. The coffee table came damaged. Had to be returned. The second try, the coffee table came in good shape. Thank goodness. Then another swivel armchair had a metal ring that stuck out and wasn't level with the floor. Still waiting for a technician to address that. A lot of stress from buying furniture at this store. Next time, I will buy elsewhere.