I am really worried that this is going to turn into some sort of political rant but I guess i just…read morehave to say what I have to say. Firstly, as a retail outlet (I can't believe I'm saying that) St James', and particularly Gledhow wing, is well over priced. On entering I am reminded of an airport departure lounge and, in common with these, the retailers are aware that they are serving a captive audience and quite obviously have no problem in profiting from peoples misfortune. I'm sure that these shiny new retail units are making lots of money for someone and it's good to know that, somewhere, there are happy people. More worrying was the comment of the assistant in one of these retail units when I commented on the excessive profits. I won't repeat his words but his comment on who profits was clearly racist. As a hospital (yes they still have room for that sort of stuff) I was left feeling saddened and extremely worried. I ha ve been visiting St James' daily for the past three weeks and these are my overall impressions: I have the up-most respect for most of the individuals who provide nursing and support care but, as a qualified nurse, I worried that many staff seem under trained for the role they find themselves in and they are obviously very stressed. It is unacceptable to 'forget' a patients medication, neglect hygiene needs or protect patients from harm. Staffing levels are low and patient care suffers because of this. Recently I spent a night on the assessment ward where there were several patients in the corridor due to lack of space some of whom had been waiting 12 hours for a bed (and some of these patients were planned admissions, asked to come in because a bed was ready for them). Don't even get me started on the cost of parking........

After my recent stay in hospital.. I just want to say how amazing your staff are, from the cleaners…read moreall the way up the to the doctors. You did everything you could to help our situation and I just want to thankyou for that. So anyone who's worried about going to hospital don't you're in good hands I promise x

The best doctors I have ever been registered with! Short waiting times on the phone, receptions are…read morereally nice and friendly, so easy to get an appointment they offer same day most of the times! Waiting time for appointment is quick, all staff are really nice. The care I have received each time has been great had no problems

Not happy as I think the surgery is getting more unprofessional day by day .They have changed that…read moreyou can't be later than 10 minutes to Five minutes look which is absolutely acceptable, but none of the patients were informed by text or email. I could be running late which can happen sometimes Happen Lucky that I called up saying that I might be round 5 to 10 minutes late, and then I was told that this has been changed to 5 minutes so if I was over five minutes late I would not be seen Plus, sometimes the receptionist the give you the wrong information and I don't want to mention any names, but they have rude receptionist .. Really upsetting as this is my family Doctors, and now I feel like I just want to move elsewhere to be honest

I initially signed up here after a year or so of living in Hyde Park. Being somewhat of a…read morehypochondriac I eventually plucked up the courage to find a doctor and go and ask a few of the questions that had been bothering me for a while - they were all silly things that I wanted to put my mind at ease over. So I registered here, which was easy and simple. There was no waiting list, which was excellent since this is a highly populated area. I had my first appointment and everything went really smoothly. I wasn't completely comfortable talking in great depth about my health issues, mostly since I felt they were not altogether major, and I think to some extent one needs to become accustomed to one's new doctor before you start spouting every little problem. Anyway, the doctor I saw was lovely and helpful, very calming and very informative. What more could you want?

Before I moved house recently I was registered at Hyde Park Surgery and never had any problems at…read moreall. I went there a few times to different doctors. Now I am also a bit of a hypochondriac and once got myself into a bit of a worry over something or other, and despite probably thinking I was a bit pathetic the doctor I saw (a woman who I'm afraid I can't remember the name of!) was absolutely lovely and sympathetic and managed to get the perfect balance between objective advice and gentle sympathy...so I didn't feel as stupid as I probably seemed! I also staggered there once rather under-dressed in the cold weather with a severe temperature and generally feeling hideous while I was supposed to be finishing my dissertation in time for the fast-approaching deadline! The doctor I saw then was great and instantly gave me a note stating that I had a 'very serious viral infection' or similarly strong terms which really put my mind at rest when desperately requiring an extention! Overall a generally very positive experience with all doctors I saw.

Jane is fab and wants to understand your problems and takes a holistic approach. She will…read moreinvestigate and recommend other treatments to help. She is knowledgeable and easy to talk to. She has a great product range at realistic prices. I would highly recommend.

I have had three treatments so far with Jane. She is friendly and informative and puts me at ease…read more I will be returning for a fourth session in a couple of weeks. I have been to quite a few colonic therapists in the Yorkshire area but found Jane to be the best hence why I return.

New Croft Surgery is a fairly new surgery which is both welcoming and spacious. They do emergency…read moreappointments and are open fairly late. When I was unfortunate enough to warrant a visit here on an emergency appointment the staff were quick and efficient and very friendly and helpful. I went straight in to see a lovely doctor who was that nice to me that she made me cry! She quickly sussed out my situation and sorted me a prescription out. Even better is that they have a Lloyds pharamacy attached to the side of the building so it's really convenient to go and pick up what ever you need.

The Leeds General Infirmary (LGI) is a huge, sprawling hospital in the centre of Leeds and you'd be…read morewell advised to research exactly where in the hospital your appointment is before you arrive. It can easily end up being a long walk across town to find the right ward if you get it wrong. In spite of its large and sprawling nature the hospital is efficient. Waiting times are short and staff are attentive. Obviously, no one ever really wants to g to a hospital but if you do have to go to one you'd rather go to a nice, efficient one and "nice and efficient" describes the LGI well. As hospitals go it's not an awful place to be either. The wards and general areas are decorated nicely and there's art here and there. There's a Costa Coffee within the hospital as well as a gift shop and a roof top garden. The first version of the hospital was opened in 1771 by graduates of the University of Edinburgh Medical School but the current version opened in 1869 and has gone through several refurbishments, upgrades and expansions since. Much of the layout plans of the hospital were based on recommendations by Florence Nightingale. So, I would absolutely avoid ever coming here but only because it's a hospital and I would absolutely avoid ever going to any of them. If you have to be in a hospital the LGI is just fine. Besides, I was born here, so it gets extra points for that.

Get your appointment location wrong and you may be lost forever! Honestly, there are times when…read moreI've been sorely tempted to catch a bus to another part of the hospital. As with many large hospitals in big cities LGI has been remodelled and added to over the years with the result that there are carbuncles on the structure that even their best surgeon couldn't remove and lots of unexpected and seemingly pointless changes of level in order to get to your destination. Travelling through LGI is a real exercise in 4 dimensional travel. There are always going to be stories of horror, joy and grief in any hospital but my personal experience has been of rather inept management and administration coupled with caring, dedicated staff (in most areas) who do the best they can with more and more limited funding. It remains a personal bugbear that hospitals such as LGI now resemble shopping malls in places (with the exception of affordable, accessible parking). Oh for the days when you could grab reasonable refreshment from a basic but clean cafeteria run by volunteers.

I've been going to this GP surgery since I can remember and they've never let me down…read more The efficient staff on the desk have never mixed up or double booked one of my appointments, the waiting area has enough reading material to sink a ship, and you usually get in to see your doctor at around the time you've booked for. My GP is a hugely experienced fellow, but when he's not there and I have to see someone else, I feel in equally capable hands, and they've looked after me on numerous occasions. They even allow emergency appointments - just ring first thing in the morning and they'll fit you in on the same day somehow.

OK, the reason why I have chosen to give this practice 3 stars is because up until about 2 years…read moreago, they were awesome and for that I have to give them some credit. Always helpful, efficient, understanding e.t.c. Then things started to go titanic. First of all, one of the receptionists discussed OVER THE PHONE what I had said to my doctor, with my mum. The simple truth is that they didn't know who was on the phone. It could have been anyone, and I didn't think that they were supposed to disclose info like that without your permission. Then they put the icing on the cake a few months later, when I suffered a grand mal epileptic convulsion in their waiting area. From my understanding, they pinned me down while I was having the convulsion (which for the record is something you must NEVER do) and then afterward, let me walk out of the surgery not knowing who I was or what I was doing. All I knew was that one minute I was in the surgery and then I was in the middle of the main road that runs nearby. Even my neurologist was boggled at this when I explained it to him. When I returned for another appointment, the doctor I saw made fun and when a complaint was made by my mum regarding their conduct, the doctor she spoke to managed to make her feel bad about me having a seizure in front of all the other patients. Deeply unimpressed. Since I switched my doctor at the practice about 6 months ago I have not had any further problems. If none of this had happened, I would have actually been inclined to give 5 stars. Pity.

There is something peculiar about analysing the worth of a doctor's surgery, but I understand that…read moreit is important to receive the correct level of care, and not always easy to find. Especially if, like me, you wait until you are ill to register with a doctor. There is nothing worse than trying to track down vital information about your medical history, when you feel vulnerable and rotten! One Medicare @ The Light is split into two sections, a doctors surgery and a drop-in centre for emergencies. I have visited both, and have always received good and useful advice. Although it is situated right in the centre of town, I have not experienced any problems in booking an appointment. I have also been successful in requesting the attention of a female doctor or nurse, an option which is important to me and which should be offered. The website is useful, giving guidance on how to book an appointment and order a repeat prescription. Finding the surgery is quite a task if you are not familiar with its location. There is an large, wooden door next to the main entrance near Brown's, which leads you through to a lift straight up to the doctors. Failing that there is an entrance inside The Light, on the same level as the Vue cinema, a bizarre journey in. I have completed simpler orienteering courses, and this one is sometimes made twice as arduous due to the paper bag on my head, in the case of any face related medical problems! Although I have only visited One Medicare @ The Light a few times, I have never had any problems with the surgery and would recommend both the doctors and the drop-in centre.