I recently inherited a dog through a death in the family. I live in Indianapolis but she has been…read morecoming here to Scrub a Dub for years to be groomed and already had an appointment scheduled so I drove to Anderson for her 10 AM appointment. Their hours are 7-3, our appointment was at 10; the doors were locked and no one answered the phone. I called multiple times and left 3 voicemails. I'm writing this two days later and still haven't received a call back. 0/10 Would Not Recommend. They just lost a client and I'll gladly find somewhere closer to where I live.

Shaved my dog with a double coat. His fur will not grow in right now. They claim to know what…read morethey are doing.

The staff is so kind and gentle with my 16 yr old dog who has arthritis. I trust them completely…read moreand highly recommend.

Great place to take your pet. Michelle is so sweet with the dogs. My Teddy Bear loved her. We moved…read moreout of state and I miss her so much. You can trust her with your fur baby

We have used Kay for almost 6 months! Absolutely love the job she does and so do our poodles.read more

Excellent excellent Groomer! New in the Anderson are and so glad we were referred to Kayread more

Lauren is wonderful. She is patient with our two cats who despise getting their manicures! And we…read morejust started bringing our doodle puppy to her. She is so patient with our pets (and us)! We definitely recommend!

Was very good to my dog. He has passed. We will use their…read moreservices again. When we get another dog!

I'm so thankful for this company being a available to groom my fur baby at shorter notice than most…read moregrooming companies. This place is located in the cute town of Elwood. The groomers are located in the back of the pet Store. The service was impeccable from the moment we stepped in until the time we grabbed our fur baby. Everyone was friendly and the groomers did a fantastic job with our baby. They gave her a clean cut along with a good bath. I love the fact that this place is a one stop shop. I can't wait to return for the next grooming service.

From the owner: We have made some changes…. Some big changes! We have now become a men’s clothing, gift and…read moreaccessories shop, filling a need in Elwood for these types of items. We have brought in shirts, pants, jeans, sweaters, coats - and more in the clothing line. But we also have some awesome gift and bar items - check out the old fashioned mixes …..We strive to offer excellent customer service and welcome everyone to stop in for a visit. We have been known for our grooming shop and continue to offer these services along with dog and cat food and treats!! Our groomer takes great pride in her work and we have a clean, professional, high quality work ethic. We focus on each individual pet rather than having a "grooming factory".

I wish I could give 0 stars. Just took my puppy here for his first nail trim. I expressed this to…read morethe girl in there and that he and I were both nervous. The girl was very short with me and rude. I asked if I could possibly go back with him or if she could bring the nail clippers up to the front so I can be with him. She said no, and gave my dog no comfort at all and just pulled him to the back. During his nail clipping he yelped and after we left he was licking at his dew claw in pain. We will never go back. I'm appalled at how rude she was and gave no comfort. I could not imagine sending my dog there for boarding.

This is a great place to take doggies for grooming and boarding. This is where I take my little…read moreguy when he needs a nail trim. They are always friendly and treat my dog like he's special.

I have taken my dog Packy to the groomers for the last 3 years and all of them have been…read moreprofessional. I have never witnessed any ill towards customers, staff or animals. They are accommodating even when I have to make last minute appointments. My dog always comes out of the kennel clean and refreshed. Granted it takes awhile, but perfection is done in a matter of minutes, but hours. The prices are very comparable as well. Consider the time it takes to trim the nails, bathe a dog both with shampoo and conditioner (sometimes Rx shampoo), dry the dog, brush the teeth and check the anal glands it is time well spent to help keep the dog healthy. I personally have tried to trim Packy's nails and I cannot accomplish it on my own without hurting him. I would/have recommended their service to everyone I talk to. Before posting a bad review talk to the staff first and see if there is anything that can be done to satisfy your concerns. When you book the appointment make sure you know exactly what you have booked and the cost to accomplish the job. There may have been other extenuating circumstances (another dog that did not get along with your dog) that caused the lengthy appointment ie: an employee illness/death in the family etc.

In a world where everyone is short staffed the service at this PetSmart always seems to be above…read morethe rest. We never have an issue getting assistance finding product or even exchanging product that was purchased in error. The store is always clean and organized staffed with some of the friendliest people.