Great customer service, communications, quality work and job happened as planned! Very happy with this store. I had been "ditched" by my previous contractor at the last minute for installing a carpet It was a holiday weekend, not easy to find help and I had the to delay my move in because the carpet was not installed. Lisa saved the day for me by being able to step in and help me coordinate the carpet pick up and installation very quickly. Of course it could not be done that weekend but she did get it done the following week. She could not have been more helpful and efficient and empathetic to my plight. She stayed in touch throughout the installation and her installer Joe did a great job. She has a great sense of humor which is very helpful during stressful home projects! This was a small job for her so I was particularly grateful for per timeliness and great communication. I would certainly work with her again. read more