1. Rivers Edge Tile, Carpet & More

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Haddam, CT

Rivers Edge Tile, Carpet & More

3.6 (11 reviews)
Open • 9:00 am - 5:30 pm
Updated 2 months ago

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Floor Craze

Floor Craze

(4 reviews)

I have been debating a backsplash for kitchen but zero ability to look through tons of tile. I went…read moreto this shops with the assistance of the staff was able to pick out the perfect tile with a tile for behind the stove to compliment my pottery collection. It was installed beautifully and when I had a concern it was remedied immediately. I would highly recommend them.

We bought a house on the Shoreline a year ago and as part of the renovation we wanted to replace…read moreall the floors -- hardwood, carpet, tile. We went to several stores, had to wait for a salesperson and then had a hard time getting questions answered. Then luckily we went to Floor Craze and immediately had the manager's full attention. He showed us a a great selection, ranging from gorgeous high-end wool carpeting and wood flooring to stylish ceramic tile for the mudroom. He explained all the options, including the pros and cons, and gave us a very specific, detailed quote for each room, including taking out the existing flooring, and installing the padding and new flooring. Their prices are surprisingly reasonable! As soon as he placed the order for each room, he gave us frequent updates on delivery and installation times. The whole crew was warm, friendly, efficient and very professional from delivery through installation through cleanup. Everything was delivered and installed on time and perfectly.The rug for our entry had to be re-cut and rebound twice, for example, due to changes during renovation, and Floor Craze did that seamlessly within a couple of days, both tones. It's so rare to see this level of friendly service anywhere and Floor Craze made this part of our renovation a breeze!

Westbrook Floor Covering

Westbrook Floor Covering

(12 reviews)

**CROOKED CARPETS & DISHONESTY** Our carpet is installed…read morecrookedly, and despite our goodwill offering to share in the cost of fixing their error, the owner smiled and claimed our walls are "off." We proved with a tape measure that our walls are straight, and he still smiled and tried to gaslight us. **INTIMIDATION** On the installation day, the installer shared a manipulative story: "A lady made me redo an installation because she thought it was crooked, and instead of fixing it, I just made it even more crooked." I found this unsettling. What? Why is he telling me this? I thought, and that's when I went into the room to see our crooked carpet. **NO ATTENTION TO DETAILS** Our mahogany doors and baseboards were damaged during the installation, despite our prior concerns and the owner's assurance that there was no need to worry. **RUDE** If it matters, and your carpets are adequately done, three times during our experience with the owner, he speaks passive-aggressively, and one time angrily because he was out on his boat during business hours taking our call; we were returning his call because he wanted to postpone the installation. On another occasion, I walked into the garage, where they were cutting the carpet; the installer had the owner on speakerphone (because they were unsure they had enough carpet), and I overheard the owner joke about my watching them work.

We purchased two area rugs from Westbrook Flooring and they were just delivered today. Pete the…read moreinstaller did a Great job and was extremely friendly. If anyone needs any flooring, rugs, etc I would highly recommend them.

Rivers Edge Tile, Carpet & More - flooring - Updated November 2026

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