Their medical billing practices can be considered shady at best. They change billing systems…read morefrequently and when they do they reopen accounts and attempt to collect again even if the bill has been paid and the bill collection is in violation of Texas State Law.

(Now called Castle Hills ER)…read more Doctor was condescending and borderline rude. Cannot recommend.

have been to this location several times, always an issue. First time, no one showed up to open…read morethe clinic until 30 minutes after our appointment. They are always rude. And now this time we received a text that todays appointment is cancelled bc they will be closed today. Why bother to keep this location open and booking appointments?

Shout to Corina! Excellent service and personality!! She got my blood work on the 1st stick!!! Lots…read moreof seating. Clean. Sign in on the clipboard and then check-in on the kiosk. If you make your appointment on the LabCorp app, you get a reminder text and a code to scan to check-in!!! On the app you can make an appointment, check your results, print, update insurance information...etc. and being able to see when and where you have a lab appointment available is a God-send! They patients weren't grumpy, so that helped a lot. The restroom was clean and tidy. Handicap parking is right in front and the lab is on the 2nd floor, right by the elevators. It's across from the BaylorScott&White medical center which is convenient if I had really bad lab results! Yikes! I hope that doesn't happen, but it is a great Safety net and the doctors get your results quickly. Just make sure to have the doctor's FAX #

Had a CT scan for lower back. Sole tech in the room had no idea how to get me off the table…read moreafterwards since I was unable. She called in a man to help and he had no idea either. I felt my back spasm in pain as they were trying things that didn't work. Neither asked me where my pain was. Since they are obviously not trained for this, they should have fetched a PT (in the same bldg, next door).

MRI Care Quality- technician needs more training in administering MRI…read moreBilling is slow and non-responsive to the customer. Had MRI in April did not recieve my refnd until June 21,205 after mutiple call and emails.

From the moment I walked in, Cynthia's cheerful attitude and helpful nature made the whole process…read morefeel less stressful. The technologist -Ariel was fantastic too, guiding me through each step and ensuring everything went perfectly. I left feeling cared for and reassured--highly recommend this team!

I'm so glad I choose this location. Upon my arrival, I was pleasantly greeted by Cynthia who got…read moremy signed in and registered and walked me through the process. Cynthia was extremely friendly and any anxiety I had was put as ease. The location was nice, clean and calming, and once I was registered I was brought back pretty quickly. The technologist Mary Pat was also very nice and explained the process thoroughly and she was quick and efficient. She advised of how long it would be before my results and I was on my way. I had a good experience and appreciate the ladies who work here, I would highly recommend this location.

All of them were great. I have always liked the place since they know me well and good communicationread more

overall great and friendly service. very professional and a very easy to understand report that…read moreallows the patient to have a pretty good understanding of the radiologist's report.

Easy, fast, and friendly in all parts of the process. Communicated with my healthcare provider so…read moreno surprises in cost.

Saima, RN at Carrollton Regional Medical Center was my wife post-op Nurse. She took amazing care of…read moremy wife Delhi. She was very very kind and very friendly. 5 Star Rating

Oh my gosh, this place is amazing. Got my appointment walked in within two minutes. They had me…read moreback. I laid down. The gentleman, shook my hand and introduced himself and told me what he was going to do. He really cared. It was just such a high-quality place the Type of Care this place gives you is amazing and then to get your results and they go through it with a fine tooth comb and they tell you about each part of it and give you diagrams to touch and learn about what's going on highly recommend this place. I will definitely be going back here. they really care and take care of you.

Quality care and so much more affordable! Very transparent…read morewith pricing up front which I really appreciated. I was able to get in on the schedule the same day and Cindy and the staff made it so easy for me to get my imaging done. So thankful for this group!

I had an excellent experience at the Labcorp in Plano and felt compelled to share, especially after…read morereading some of the previous reviews. From the moment I walked in, the staff were extremely friendly, polite, and welcoming. I came in as a walk-in fully expecting to wait at least 30-60 minutes, but to my surprise I was in and out in less than 15 minutes. The entire process was smooth, efficient, and handled with genuine kindness. Every staff member I interacted with was courteous, professional, and clearly committed to providing great service. Whatever issues may have been reflected in older reviews simply didn't match my experience at all. Thank you to the kind, courteous, and speedy team here for making what is usually a dreaded errand so easy and pleasant. Five stars all the way.

Everyone is so nice here!! You feel right at home, thank you! Pretty close to pain free but a kind…read moreperson drawing blood makes it easier!

Summary: I…read more*recommend* Envision Imaging on Plano Pkwy for patients in the area who have Diagnostic Imaging orders from physicians and surgeons. Details: Envision Imaging is conveniently located on Plano Pkwy near Marsh Lane. Gorgeous and sparkling clean medical office building. I had an MRI and CT Scan this week at Envision Imaging. Nurse was professional, a good communicator, friendly, and cheerful. It is wonderful to have a nurse who smiles and can relax a patient. Nurse explained everything in an easy way for me to understand. I appreciate her expertise and her willingness to have short conversations with me. She gently inserted the catheter that was used for contrast dye. She also gently removed the catheter after the procedures were complete. MRI and CT technicians were also professional and good communicators. They also explained everything ahead of time so I knew what to expect. Two days later I returned to Envision Imaging to pick up my CD-ROM of previous imaging. I also picked up a CD-ROM of the MRI and CT that Envision Imaging performed. Front desk staff was friendly and efficient. They quickly provided the 2 CD-ROM that I ask for. Thank you to the entire staff at Envision Imaging on Plano Pwky. I recommend this to patients who need diagnostic imaging. - SS

The staff of this place is so disrespectful my experience here was really bad they were so rude the…read moredidn't even acknowledge me they didn't even know what my doctor ordered and were confused the entire time and the way they were talking to me was so rude and unprofessional

I have to say, these people absolutely saved my life. I had so much problems. After 5 minutes walls…read morewould come into my brain and I was so emotional but rarely was it a reflection of my emotions. I couldn't feel my soul- I was blank inside. The level of exhaustion was horrendous. It's been 3 months, and while I'm far from back to normal I am able to be functional. I am making so much progress. I have hope. I can feel my soul again. I'm grateful for this incredible team for saving my life. Look forward to more progress in the future as we continue to slay it together.

From the owner: At Neuro Performance and Injury Center, our mission is to equip and empower you with knowledge and…read moreindividualized support to maximize your quality of life at each step of your recovery, with the goal of restoring your brain back to peak performance. Services We Offer: - Neurology - Adult & Pediatric - Neuropsychology - Diagnostic Testing - Trauma Counseling Telemedicine Available!