Dr. Berent has been my PCP for almost 25 years. (He is also my husband's doctor.) Over this time,…read morehe has come to know everything about me and my health conditions. He offers preventative care, and is quick to take measures to deal with burgeoning health issues. I appreciate that he is quick to admit it if he feels that something requires more specialized care.
He has helped me through more than I can say. I was a practicing attorney, and due to severe chronic pain from fibromyalgia, he worked with me to come to the realization that I had to stop practicing and go on disability. He tirelessly helped me through the process to obtain disability by filling out and submitting numerous records and documents. Never one did he ask me to pay him to do any of it.
I know that I can rely on his advice and recommendations, and trust him completely. He is attentive and never fails to inquire about anything going on in my life that impacts my health. I recommend him without reservation.
In the spirit of full disclosure, I have to share my only complaint. For the first 20+ years, Dr. Berent had a solo practice centrally located in Austin. I could call his office the first thing in the morning, and secure an appointment the same day if the need arose. His staff was professional and responded to issues quickly. If a referral, prescription refill or anything else was needed, it would be done efficiently and fast. He would spend as much time as necessary with each patient.
He has been in practice for quite some time, and he decided to close his practice and join Baylor Scott & White up North off of N. Mopac. Since we live in Dripping Springs, and given Austin's horrendous traffic, it takes quite a while to reach the location.
Although Dr. Berent still spends the necessary time to discuss how I am doing, he is no longer available five days a week. i totally understand that after decades, he wants to slow down,
Nevertheless, there is no question that at BSW, it takes much longer to get anything done, from
prescription refills, referrals, and documents for lab work. More than once, I've gone for lab work, doctor's appointments, or diagnostic tests to find that they had not received the proper paperwork. Granted, this is not Dr. Berent's responsibility, but it is a problem. Nonetheless, I have nothing negative to say about Dr. Berent. He is an excellent doctor, and I have always felt blessed to have him as my doctor.