I had basically given up on primary care before finding One Medical. I was using Austin Regional…read moreClinic and waiting months for appointments, never really able to establish a relationship with a doctor, and never able to get an rx when I was sick, meaning I was also relying on UrgentCare for strep tests or a UTI. One Medical is so amazing. Yes, you pay a membership fee, but then, YOU CAN ACTUALLY SEE A DOCTOR. Like, the day you need to. Or, you do a video chat, or send your doctor a message that they actually respond to in a timely manner. The app is also super helpful and efficienct. They have this great feature that you can get immediate help for certain things like colds, yeast infections, or ordering a lab test. You fill out the information in the app, and someone gets back to you right away, putting in the lab visit or sending the rx to your pharmacy. I really don't think I have ever had medical access that is responsive and available when I need it. Their lab is open for drop ins throughout the day, and I have never waited more than 15 minutes to be seen. It is just really excellent service. I hope it stays this way!

This practice is the best GP/family medicine experience I've ever had. There are almost always…read moreappointments available within the next 24 hours. They stick to their schedule well, I've never waited more than 5 mins over my appointment time. They have a lab in-office, so you don't have to go to a separate place for bloodwork. The doctors are respectful and kind - I really like my regular GP, but if he isn't available I'll see one of the other doctors and they are amazing too.

Easy peasy phone call care. We manage blood work analysis over the phone with a smileread more

So many green flags at Dr Connor's office (not sure if that's a thing, but it is now). An actual…read morehuman called me twice to make the appointment and then to confirm. They did not make me fill out 10 pages of forms online before I came in. Then Dr Connor has someone take notes while she listens intently and looks you in the eye so that she can have a conversation and pay attention. She really knows her stuff and is not averse to questioning minds such as mine or alternative treatments and supplements. She made a recommendation for a lab test that my cardiologist should order for my high cholesterol. I already felt better walking out of her office after over an hour of actually being heard for the first time. She is worth every penny and I will be seeing her exclusively from now on. Cannot recommend highly enough! Like

I've been a patient with Family Medicine for over two years now. Their staff is helpful, scheduling…read morean appointment is easy, and I've had an overall pleasant experience with this clinic. Dr. Sarah Bradshaw is incredibly nice and informative. I appreciate her professionalism and kind personality. I would recommend Family Medicine Austin as your PCP.

Although the doctors here are very nice and the nurses are very nice, administration ruins this…read moreplace. Everything I've needed from here and been fumbled by them. I was unable to get my prescription refilled for over a month and the front desk just kept insisting it wasn't their fault, but offering no solutions to the problem. (I don't care whose fault it is I need my prescription) but nonetheless, once the problem was finally solved, I decided to stay here because it's easier than switching doctors. But then, I recently needed a referral to a specialist... they sent me the referral but when I called that doctor.... The doctor doesn't even work there! So I was instructed that I need a new referral.. I called the front desk and was told that I either needed to jump through a bunch of hoops, or they would give me a new referral in about 2 weeks. I obviously need a doctor now that's why I asked for a referral. I told the doctor my symptoms and he agreed I need to see someone. But of course the bag has been fumbled yet again and there is no urgency to fix their mistakes (despite the fact that my health is literally on the line but pop off I guess) Anyway the doctors and nurses are very kind and I really like them, but administration makes this place actually unbearable. Tile to find a new doctor.

I was a patient of his at Austin Regional Clinic. Was about as perfect a doctor as anyone could…read moreask for. Very nice, patient and understanding!

i used to see him at ARC in round rock. He now works at 30th street in austin. Its too far for me…read more:(. If you are near him i absolutely recommend him.

After fearing the worst and being diagnosed with stage 4 lymphoma I lost all confidence in my pcp,…read morewas referred to another who didn't have a great bed side manner, logged on to bxbs and Dr. Veena Reddy kept popping up. I finally clicked on her , made her my new pcp, and I have been super happy with my decision. She is very thorough, follows up, really listens, and makes sure she crosses her Ts and dots her Is. Her assistant, Jillian, is also super amazing. They make a great team because they work well together and show in their actions and words that they absolutely care about their patients. Any time I contact them, even by email, I can count on getting a prompt response. I am so thankful that I clicked on Dr. Reddy's profile because I am receiving the best health care ever!!! Thank you Dr. Reddy and Jillian!!! I appreciate you both!!! Fifty thousand stars!!!

From the owner: Finding a medical practice that offers a full spectrum of care for every stage of life can be…read morechallenging. Family Medicine Austin provides comprehensive preventive, diagnostic, and disease management care for individuals and families throughout the Austin and Leander, Texas area.

I had to have some blood drawn for labs. The check in is easy on the iPad. The nurse called me to…read morethe window and checked me in. The wait was about 30 minutes but it was Saturday morning and place was packed. The staff were friendly and nice to all. The waiting room was clean with plenty of seats and the water cooler had ice cold water for people needing to drink water for a test. Once called back I was seated in a chair for blood draw. The nurse was professional and asked what arm I preferred. I chose left arm. She put on tourniquet and drew blood like a pro. No issues. She was fast and it was painless. We took two vials and I was on my way out. The office is located on second floor and whenever I need labs for a doc appt I will be stopping here for sure

I came in for a viral infection and Nurse Young was very tentative and compassionate while treating…read moreme. Nurse Young walked me through the process of my symptoms and guided me on what to do at home. I felt very comfortable while leaving knowing I was in great hands. Special shout out to the rest of the team as well ! Dr. Parvus, Rene, and Krysta

So, I initially thought I'd come here to express my surprise and gratitude for the care I received…read morewhen I first decided to come to Austin ER last October. I went to a different urgent care closer to UT campus on Red River, and when they were chock full of college kids, I decided an ER that wasn't attached to a hospital was worth it given the upper abdominal pain I was feeling. APD was there when I arrived, as someone had smashed through a window, but despite the delay, they were nice and got me back to a room, an offsite ultrasound tech was called, and I was given Torodol and told I had a gallstone that may or may not cause me issues in the future. Happy to have answers, and ready to go home, I waited to be sent home. So this is when in retrospect it all went downhill. Shifts had changed, someone else came to remove my IV. After "ripping the bandaid off" which was an IV in this case, and telling me they "couldn't let me go home with my insides on my outside", they wiped away the red chunks that came out with my IV and sent me home. No worries - I had answers and it was a nice cozy room and they had brought me a warm blanket. Fast forward to a few days later, a red streak started to show up on my arm, and I started feeling a muscle pain that kept me from bending my arm. A few google searches and texts to my NP of a mother in law later, and I knew I should probably get it looked at. My partner and I were going to the Mueller HEB the following weekend, so I decided to stop by and ask if I should be concerned. The front desk told me they saw that I had been in the previous weekend, and to have a seat and they'd get my arm checked out. The doctor told me the IV had cause a blood clot in my arm, I needed hot compresses, some motrin and an Ace Bandage. Thankful it wasn't something more serious, I walked to the front desk, and asked them if I owed anything - I was told "no". I was extra grateful they weren't going to charge me for follow up for something cause by my initial visit. Fast forward, I get a bill for over $600 AFTER INSURANCE for an ace bandage and some motrin, for something that was a result of seeking care at this institution and being told I owed nothing. Assuming it was some sort of mistake, I called the ER, was told to call billing, was told to call the ER back, that they would have to tag it as a follow up, and then I wouldn't be billed. Called back, was told it couldn't be a follow up if it was more than a day or two later, explained I was told I wouldn't be charged as it was because of the IV being ripped out of my arm that I came back in the first place. Was told to call billing again, was told to call the ER again, have been told two or three times a lead would call me. At this point, I experienced pain in my arm for two months that kept me from being able to extend my arm, have called/been told multiple times someone would call me back, have not received one return call but have been sent multiple bills. The last time I was told a lead would contact me was last week... this started last October. Honestly just looking to talk to someone who can make this right and feeling driving to the point of writing a review to get it sorted. Avoid if possible.

These kinds of services are for people who do their homework. It's important to do your research…read moreand speak to medical professionals. Their customer services is excellent. They've always been very generous and fair. I feel very comfortable with infrared and red light therapy. It seems to me that there is a scientific basis but it's new. The choice to use a boutique fitness environment is based on wanting more intense experiences than readily available consumer products will deliver.

I love restore mueller! I've had a membership on and off for 3+ years. The workers here are…read moreextremely personable, welcoming and knowledgeable. I always feel like they know what to recommend to make me feel better. The location itself is great, easy to get in and out.

Completely misdiagnosed me for a skin rash that later turned out to be bacterial. Before even…read moregetting started he tried to pass me off to a dermatologist since it was skin related (first available wouldn't be for another two weeks). This guy completely jumped to the most common diagnosis without even looking at my rashes first. Just as poor was the fact I knew he was wrong (this spread was more aggressive) and after *I urged him to please look at it* it was clear that he was completely wrong. I then had to urge him to prescribe me medication to preventatively stop the spread which he was hesitant to do and told me to just buy an OTC cream. Two days later I went to Urgent Care because the rash had spread and gotten so much worse. The Nurse Practitioner said that everything this guy did was wrong, that it was clearly not common fungal and anybody that looked at it could see that, and that even the medication he recommended was far too weak to put a dent on the problem. After three days with new medication I was in recovery. I don't care if/how intelligent this guy might be. His apathy and malpractice that day to me while being (thankfully not fully) trusted as a doctor almost caused me severe health problems that needed fixing by someone more competent in Urgent Care -- the last thing I want is for more to experience the same, especially if they don't self-advocate as much as I had to just to recover.

THURSDAY Aug. 21, 2014, 2014 -- The U.S. Drug Enforcement Administration (DEA) is going ahead with…read moretough new controls on painkillers containing hydrocodone, which has been tied to a surge in dangerous addictions across the United States. IBut he is still the king of Doctors in Austin .he is kind ,understanding i really do not think he knows how his medical assistant speaks to his patients..

Courtney is wonderful. I've been seeing her for the past 2 years. She is kind, answers all my…read morequestions and is an active listener. The office tends to be busy (likely since it's right by UT) but the staff greets me quickly every time.

I have been a patient of Dr. Nguyen since moving to TX in 2023 and I am very happy with the care I…read morereceive. She is personable, attentive and I never feel rushed. She is thorough and remembers small details from previous appointments. She is a great physician, I highly recommend!