Very nice staff, Care giver very attentive and easy to talk to and gives excellent feedback.read more

This medical office may appear adequate at first but if you're unfortunate you'll begin…read moreexperiencing negative effects on your health from their inefficiency and unprofessionalism. The receptionists aren't welcoming and friendly. They tend to look either bored, mildly annoyed or beaten down. Perhaps by whomever is supervising them. The waiting lobby is dull and dated; obviously from the late 70s. That wouldn't even matter if the staff were better. I guess the lobby reflects the poor nature of the business. My experience with one of the doctors is so bad that it's affected my health and life in such a way that my stress increased substantially. And it all wasn't even necessary; if my Dr had from the beginning had been professional and efficient there would've been no problem. At first I thought she would be helpful because she sort of acted like it, but every interaction after that was just awful. She has a superior attitude, doesn't listen, rushes you through the appointment, making you try to talk as fast as possible to ask any other questions before she sweeps out the door while still not looking at you. She always runs late. Her biggest problem is zero communication and follow up. Somehow I guess she just expects you to know things. For a vulnerable person seeking help with their ill health, experiencing that over and over will reduce them to tears and real physical stress. She doesn't communicate with any of the rest of the staff, doesn't follow up, isn't focused on any of the most basic details, isn't thorough and it's like she forgets all about you and your health the minute she rushes out the door of the exam room. Don't risk it.

This person that I seen for a medical issue kept wanting to run tests that did not even apply to…read morewhat the issue was and when he was called out on it he got pissed and retaliated by not giving the medical attention that was needed . Hateful is one word that I can use to describe this man that calls himself a physician . I would never recommend this person to a dying dog or anyone else . Hateful is my description of this man . And he does not follow the OATH that a doctor takes and is supposed to abide by .

From the owner: Since its inception, APHC has been a beacon of comprehensive primary care and non-emergent walk-in…read moreservices, led by the experienced leadership of Certified Nurse Practitioner David Estabillo. With over 12 years of healthcare experience across hospital, urgent care, and primary care settings, David's expertise is instrumental in shaping APHC's commitment to excellent patient care. The clinic became renowned for its dedication to serving patients of all ages, from pediatrics to geriatrics, with a focus on personalized, compassionate care. APHC has expanded its services to include in-house point-of-care testing for many conditions, such as respiratory and urinary infections. Additionally, the clinic offers IV fluid infusion, breathing treatments, and minor office procedures, including wound repair, splinting, and incision and drainage. These comprehensive services reflect APHC's unwavering commitment to meeting the diverse healthcare needs of its community with efficiency and excellence.

The NP's and medical assistants are GREAT! They are very thorough and create a good rapport with…read morepatients. The positives end there though. The front desk staff and people in charge of answering phones are the first impression you get and it's not a good one. I cannot call without being put on hold for 20+ minutes, then I get transferred a couple of times before actually getting a person that can help with what I need. I have left messages and received no return call, mine and my husband's meds have run out multiple times trying to get a hold of someone. To top it all off they have my billing so messed up at the moment. I had an appointment so I pre-paid and took care of my husband's small balance at the same time. I later got a bill for his total balance and an explanation (after a 20 minute hold and 3 transfers) that didn't make any sense and didn't solve anything, and once again I'm waiting on a call back.

Absolutely the WORST customer care I have ever dealt with!!! Daughter injured her knee 8 days ago…read more LNI faxed the paperwork to this "healthcare facility" on a Friday. Of course, they claim they didn't receive it even though I have the fax transmission and the fax number is correct. Don't even try to get scheduled for an MRI, they will just ignore the phone calls, even in an emergency situation. The scheduler does not answer phone calls or return messages in any form of timely manner. Don't bother asking for a manager or a supervisor, it doesn't appear that have any. And then they are snappy when you try to determine the hold up. Maybe it's middle of the desert mentality, I have no idea but I would not go to this place if I was on my death bed and chances are, I wouldn't get the treatment I needed anyways. If I could give them zero stars, I would.

Make sure and have an appointment of you have an emergency. I have been waiting over 2 hours still…read morenothing, This is one of the most unprofessional clinics I have ever stepped into. They are quick to take your money, but have no problem chatting behind the counter about their extra curricular activities, I guess professionalism is not a must in a small town. Good luck. Smh in disbelief.

We are new to Clovis and have started to use this office for our family. So far everyone has been…read moregreat! The pediatric NP is amazing! She is very knowledgeable and super friendly! Dr. Jeffcoat-Knauer is our go to for our kids now! I've been to Dr. Lindo for myself. He is very knowledgeable and professional. He answered all my questions without making me feel rushed. The front office staff is very pleasant. I was very happy to have found this office for my family.