Everything was great from the first time I called to the time I left…read more The staff is fantastic and very nice. I had my blood drawn by Derrick who made the experience totally pain free Highly recommend

I went to the 20th St lab on 11/26/25 for blood work. I was appalled because the phlebotomist laid…read moreall the materials on the unsterile arm rest. She laid out the Coban self-adhering bandage strips, the elastic arm band and the gauze (which would be placed directly on the puncture site where blood is drawn) on the arm rest. When drawing blood, she missed the vein and had to go to the other arm. This time all the materials were placed on the non-sterile side table. I sure hope I didn't pick up any nasty bacteria. This unprofessional, unsanitary medical practice is unacceptable. I won't go to that lab again. If you must go there, and your phlebotomist doesn't follow healthy protocols, say something. I should have.

In my opinion, not good, bad office practices for anyone with heart problems. They don't have any…read moreform of communication, no internet messages, only by phone messages you have to leave because they don't answer their phone, and most of the time they don't call you back. Also, instead of sending you a bill, they make you line up before you leave and pay. Very rude and condescening, at least to me!

Dr Bradley is overwhelmed was notified by 2 other Dr's that my mother needed to be seen in January…read morefinally got her in where he dismissed her with fluid on heart saying "I have 400 other patients to take care of I don't have time for this" This fluid led to a collapsed lung ,pneumonia and death she was in the hospital 6 days not once did he come see her left in the hands of his partner dr Perez who said the fluid on her heart was our fault for making her drink 3 water bottles a day refused to give her iv or heart meds because she could not swallow pills This led to her dying Feb 5th our family is now consulting with lawyers

I work at University medical center it's a great place to work it's been my home for the last 18…read moreyears but we have to try a new emergency system because the one that's going right now just does not work my husband's been in the waiting room for over 12 hours just to get seen for his eye because the urgent Care sent him over here it is ridiculous I have come to the emergency for the same affection waited 8 hours just for the doctor to come in and say the optibologist want to see me in his office the next day that is crazy to me

Went in for extreme urinary bleeding was told I had UTI. Went back in 6 months later turns out I…read morehad stage 4 cervical cancer was in kidney failure and since have lost one kidney and a tumor invading my bladder. Now have hole in my bladder. Have spent a year in chemo radiation and immunotherapy. Had that doctor done a simple physical exam or scan she would have found it all . I cant even sue them for almost killing me because they have state funding . The state of Texas is protecting UMCand they are harming people . Find somewhere else to go that is not state funded for your own protection .