WOW --- Below ZERO RATING!!!! This place is a JOKE !!!!!!!!!! I don't know where to begin to be…read morehonest. Most basic thing a business can do is answer a simple phone call .... Nobody needs a GED for that even!!!! Been trying to get repairs done on brand new 2500 HD -- $100,000 + truck and no one seems to know how to order a part let alone get the part. Every time they say they got it -- guess what THEY DIDN"T !!!!! Never return phone calls when they say... Have been driving around with bad mirror and running boards that don't work since we purchased NEW!!!! No one told us that Becker SOLD -- If so we would have purchased through another dealer. Service with this new company is flat - outright ridiculous and they should be ashamed of themselves. How embarrassing for you and your employees. PLEASE- PLEASE DO NOT DO BUISNESS with this place --- You will be sorry if you do !!!!!!

If I could give zero stars, I would. My experience at GMC of Riverfront was the worst car-buying…read moreexperience I've ever had. During the negotiation process, the first thing I noticed was a "Accessory" charge for $1,500 for ceramic coating the interior/exterior and window tinting on the car I was buying, claiming it was already done. I've never encountered a dealership trying to make the customer pay for work done prior to the sale. After going back and forth and I was about to walk away, they begrudgingly removed the charge. Later, during financing, they tried selling me the same ceramic and window tint package that they had originally claimed was already done. After much back-and-forth, it became clear the work hadn't been done, and I began to feel like I was being misled. Before leaving, I asked the salesman, Kevin, if I misunderstood, and he confirmed that he was told the work was already completed. I tried addressing this issue with Kevin, who barely responded to my texts. After a week of no progress, I finally spoke with Alex, the general manager. He essentially accused me of wanting something for free, even though I explained that I agreed on the car's price because I was told the work had already been done and even came with a 5-year warranty. The owner, Yama(who I personally reached out to)was no better--he dismissed the situation by condescendingly explaining to me that when you buy something, you receive the product. Neither Alex nor the owner would acknowledge that I was lied to about the work that was done to the car. To this day I have not received an apology or even an acknowledgment of what happened. In the end, I paid $500 to have the ceramic coating and window tinting done. I waited over a month, and despite calling almost daily to schedule an appointment I was unsuccessful. I was even told to bring my car in and when I showed up nobody had any idea of me showing up. Finally, after talking to another salesman he was able to make the appointment. This dealership is unprofessional, dishonest, and provides horrible customer service. I would never recommend them to anyone. Avoid this place at all costs!

Service department guys are super cool and quick. Got my truck for an oil change in and out. Told…read morethem that's all I needed didn't try to sell me useless services at 1,000 miles on the odometer. As far as the sales department goes they need help lol. Wanted to trade in my Porsche for a truck THEY heavily discounted and wouldn't give me what my Porsche was worth because they were "losing money on the deal" according to the clown of a sales manager that had to come talk to me trying to milk my pockets. Not my problem, I want what my car is worth and I was being generous with the "good" condition offer as well. To sum it up, if you need service done they're great, if you want to buy a truck go to Dave Smith in Kellogg Idaho. Saved me THOUSANDS! They'll take care of you and make the processes a breeze!

I purchased a so called certified vehicle from this dealership that came with a forever warrant. I…read morehave a leak in the motor and took it in for them to honor the warranty. Over a month later and numerous calls to Fletcher the service rep and all I get is the run around from him. I will be reporting this company to the BBB and to the attorney general for fraud!

Expensive, but good reasonable service. They have a nice sitting area inside, and they are honest…read morewith their estimates. I'd rather pay a bit more to go to a place I can trust than try to be cheaper.

I took my 85 diesel wagon in for service to get the intake manifold cleaned.And that either didn't…read moreknow or wouldn't tell me why the intake manifold was full of oil. I'm not sure if they're incompetent or just liars neither would surprise me.

I have lived in Spokane 15 years. I wish I had looked up River City Auto sooner as car shopping has…read morebeen a nightmare over the years. Recently my wife and I needed to buy a car and after 6 different places we were burned out and frustrated beyond belief. We happened upon here and man is this a diamond in the rough. Absolutely 100% satisfied in our experience. Mark and Chris were incredible to work with, cars were great and clean, no fuss or games and they took amazing care of us. I will definitely be an ongoing customer after this experience. Big thank you to Chris for everything he did and making sure we have a reliable car for my wife. I have never been impressed with a car sales business until here.

November 30, 2024, purchased a 2014 Forester with 150K miles on it that was supposedly "completely…read moregone through" by River City Auto Sales, who purport to be Subaru certified mechanics. Car smells like wet dog, but that is what it is. After I signed the contract and ran my debit card, Chris mentioned that the one key that came with it "needed to be reprogrammed." 1. Between Christmas and New Year, dead battery. I don't know the history of this car and batteries eventually need replacement, especially when the weather starts to gets cold, and the battery that was in the car when I bought it was just barely old enough that replacement was recommended, so to be safe I got a new battery ($175). Part of having a car, inconvenient that it happened within a month of buying it. Irritating on a "new to me" car, but not their fault. 2. End of January, I take the key that "needed to be reprogrammed" in to be reprogrammed. Turns out it had a bad chip. New keys are $350 each and depending on where you buy them, there could be an additional $100 programming fee. (Funny story: By this point, I had my snow tires on. They're mounted on their own wheels, which came off an '07 Forester and don't have the TPS sensor so the TPS light is on as long as I'm running my winter tires... and the new key can't be programmed with the TSP light on.) Irksome, but not their fault. (Running total: battery + key = $525) 3. Week after Valentine's Day, the new battery is dead. A couple of jump starts, a week's worth of rides to work, two shops and a $90 diagnostic later, the issue was determined to be a corroded terminal on the positive cable. Huge PITA, but a lot of other people looked at that same cable and didn't see anything amiss. It happens. (Running total: battery + key + dx = $615) 4. Mid-May. The key won't come out of the ignition. Have it looked at, it *could* be the key I bought from the hardware store isn't talking to one of the sensors in the ignition, shifter, or plate, so I get another new Subaru branded key. (Running total: battery + key + dx + key = $965) 5. Early June. It's not the key, so we schedule shop time. Turns out to be the sensor in a plate. $600. It's a 10+ year old car, this is a known issue, and I had the bad luck to have it happen to me. Running total of things not their fault is now $1295, but... 5. While it's in the shop, given the battery and shifter issue, we run the service history and guess what? The car that was "completely gone through" by a shop with a big' ol "Subaru-certified mechanic" sign in the window is overdue on all scheduled maintenance from 90K onward. Catching that up came in at just under $2700 and we're not done yet, because while all of this is playing out, I had occasion to turn on the AC for the first time and found out that it doesn't work because the compressor's bad. (River City Auto Sales took in this car when the weather permitted testing the AC; when I bought it in November, it was cold enough that testing the AC was a moot point.) A new AC compressor and changing the serpentine belt while we're there are going to be another $2100. I'm not mad about the nearly $1300 of things that aren't their fault, but the $4700 worth of things that should have been addressed when the car was "completely gone through" has me pretty pissed off.

They did very good at replacing a new engine in my family members car. They were able to explain…read morethe new engine and assembled it in a timely manner. The over all cost was fair. I would recommend them very highly.

don't go there. would not fix their screw up for a week. ended up fixing it myself. their mechanic…read moreis deaf i guess. Could not hear obvious noise I sent the care in for. He did hear another noise. A rattling exhaust shield. His solution was to just remove an exhaust heat shield. then left out an exhaust mount bolt. Car rattled loudly when we got home. called them, we are busy can't get you in for a week. Would not ever take my car to these subaru experts again. Now I have to take it to subaru to get a heat shield which they discarded and have the noise checked out.

My mommy and I hate car shopping but if you're in the market for a low mileage previously owned…read morevehicle than we highly recommend calling or stopping by Rick's Korner first. Not only is he professional and courteous, he's upfront and honest about his cars. We like how laid back he is so you don't feel pressured to make a decision right away. Now I'm cruising in a almost brand new, low mileage BMW X5 and I got all the girls looking at me!! We got a great deal, a great vehicle, and we went home feeling good about our purchase. We would definitely recommend Rick's to our friends and family because who doesn't want the people we care about to get a great deal too!! Thank you Rick for taking such great care of me and my mommy!!

I recently purchase a used 2011 Volkswagen TDI Jetta from Rick and Shelby and it was one of the…read moreeasiest/ smoothest deals I have ever made at a car dealership. Rick and Shelby are both really friendly and are interested in getting you the best deal you can get with a car you're interested in. I love my Jetta and will for sure refer any of my friends or family to buy from them. All their cars are quality at a great price.

In the beginning I was treated great! I got a pretty inexpensive car and the man that sold it to me…read morewas very kind every time I went there for something that needed to be fixed until, I wanted to trade the car in for something that wasn't breaking down all the time. So, I went to him and he told me that I needed quite a bit of money down to do so, so I went to the lot in the valley. The man that assisted me there did not require a large amount, so I was able to purchase a different vehichle. When I had to go back to the lot on Market the man there was rude and barely spoke to me. They were supposed to detail the car and when I got it back the seats were soaked and the detail was terrible. I made another appointment to get it done correctly, however, the person that was supposed to meet me there did not show up. DO NOT PURCHASE A VEHICLE FROM THEM. You will end up regretting it.

Do not buy or work for this company, the owners are rude and disrespectful, and will not give you…read moreyour paycheck. Even though I filled out a W-4 and an I-9, the owner denies that I even worked there. I tried for a week to arrange to pick up my paycheck with no answer, when I sent a text to the owner saying I will get legal representation if I don't receive a phone call about when I can pick up my check, he immediately called me and and started calling me all different kinds of names and acted very unprofessional. Do not be fooled by his "kindness" or "friendliness" because it is all lie. If you are not careful or pay attention, he will rob you blind. Ask for the vehicles, I would never buy anything from them and I used to work there. Most of the vehicles there have issues that they try to cover up. I looked at several vehicles While I was working there and most of them had issues or check engine lights. Now I understand it is a used car lot but, it my entire experience in Auto Sales, whether it was used or new, should not be in that condition to sell to the public, I did not quit because of an incident or falling out I quit because I could not consciously or on good faith sell vehicles to the public when the vehicles are in poor condition. When I sell a vehicle, I want my customers to be happy and want to come back, not put them in a poor condition or unsafe vehicle, and have them be upset.