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    Wendle Ford

    2.8 (128 reviews)
    Closed 8:00 am - 7:00 pm
    Updated 1 week ago

    Services - Wendle Ford

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    25 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto wheel and tire repair

    Auto regulator replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Smog check

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

    Wendle Ford Photos

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    Recommended Reviews - Wendle Ford

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    Reviews With Photos

    Didn't clean as stated.

    Why when a customer writes a review, the company can never take accountability. They reply to the review only making excuses and half truths. Seems like Kristin Goff the owner at Wendle Ford in her reply is twisting my words, I never said they weren't communicating after the fact, during the sales while at the dealership is where it all went awry. The communication between me and Teriana was poor after the fact as she wasn't seeing my point of view. I was feeling like it would be awkward to return to the dealership after trying to get my point across. Seems customers cannot tell their experience without being made to feel uncomfortable, so the owner is out of line. Another problem found with my NEW truck is the back seat, I was cleaning the windows and was holding the headrest and the seat came down. I didn't know it even did that that, there's a pull you should have to use to pull it down so the seat is not engaging in the lock. I told Teriana and she stated it worked when I was there which is not true as the only seat she showed me was the part you sit on showing me the storage underneath, did not show me the part you lean on or I would have said something then.

    I unfortunately had a terrible first and ultimately only experience with Wendle Ford, I had gone in for a manufactured recall and was told they do a courtesy inspection over the car which I then mentioned how great that was because the car had a oil leak I noticed and I asked if they would take a look at that. A couple hours after I dropped my car off I received a phone call saying everything was ready and good to go. When I got my inspection email it said my car was 100% perfect and great condition. No issues, when I arrived to pick up my car, the gentleman at the counter told me the technician reported to him There's no active leak whatsoever and the car is in great condition. I felt it was a little odd because I knew for a fact there was a leak. So when I got home I got under the card took a peek. As you can see in the pictures that I've posted, there was a current and active leak to the common eye. I reached back out let them know there was a leak and that it was strange that my car got the green light go Everything's good No concerns. I then made my own personal post on my social media platform and Within an hour I received a phone call from one of the higher ups at Wendle Ford who was apologizing letting him know they seen my Facebook post and how they wanted me to take it down and wanted to make this right and asked if I would bring the car back in to have their lead technician do a proper inspection because the original technician admitted to not even lifting my car in the air and looking at it even though he signed off as if my car was in perfect condition as you can see in the 1st email of my inspection. After taking the car back that same day to have it reinspected I then received an over $3,000 estimate for all of the issues they had come to find wrong with my car. They also gave me a certificate for a free oil change and car wash to use at a later time. I again went back to my social media post and posted that this was the outcome and solution that Wendle Ford had decided and how I felt incredibly uncomfortable to bring my car back if they would do the proper job so I made a comment on my Social media post that I would not be using this gift certificate that they gave to me. I then received a phone call the next day from one of the higher-ups at Wendell Ford Just to let me know that they saw my comment on my post about me not feeling comfortable taking my car in for any additional work and that I would not be using the gift certificate So they called me to let me know that they were canceling the gift certificate they gave me and if that is not one of the most unprofessional petty things a business as well known like this could do I don't know what else is. There was no reason to lie to me in the first place about inspecting my car and then to take away the gift certificate you gave me as a way of saying I'm sorry for what we did and then calling me to let me know you're canceling the certificate is the most ridiculous thing I've ever experienced in my adult life. I will say after this experience I would never recommend Wendell Ford for any reason and for the people who do have work done, I would suggest and hope that you get a second opinion and check that the work has been completed properly yourself. I understand people make mistakes but the way this company went about fixing their mistake was not very professional at all. I do wish there was an option for zero Stars because that's what I would have chosen.

    Vending area
    Jeff R.

    We used to love this dealership and our family has purchased many cars here over the years. We come here for service on my wife's car and things have just gone downhill. An example: Set up an appt for a recall that is supposed to take just a few hours; show up for said appt and they haven't ordered the parts. 3 days later we get the car back and for some reason there is duct tape strips on the front fenders. The work to be done was at the rear of the car. No apologies or offer to remove it when we brought up the issue. This just seems to be typical these days. Hopefully they get things turned around sometime soon.

    The day I bought it
    Jeremy M.

    I bought Kristin G's demo truck and got a really great deal. They paid off my Colorado ZR2 with near zero negative equity and it was nearly new with 18k miles on it. I love my Raptor. Hit a deer at 70 and did near no damage. Some plastic and radiator fitting broke. When I got it it said it averaged 22 mpg fuel. It must be downhill both to work and home for her . In hindsight I would've traded our Rubicon and kept the Colorado.

    My new F150 Lariat
    T S.

    Trust is the most valuable characteristic when I am looking to buy a vehicle. This is a long term relationship, not a one time transaction. I want the business to be there today, tomorrow and next year. I know that now is not the best time for selection or to negotiate the lowest price. I feel that I got a very fair price that allows the owners to keep their business open for me in the future and pay employees so I have people I can rely on. I got a great vehicle by being a bit patient. Nick was the sales person and he knew his trucks and didn't try and answer those few questions he didn't know without checking first. It took a few days to work it out and I never felt pressured or that o was being sold. Kevin was the finance guy. He was straight forward and not pushy. I truly felt he was looking out for me. I love my new truck and Wendle really cares.

    #familyrich #wendlemissan

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    2 months ago

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    Kristin G.

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    1 month ago

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    Kristin G.

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    5 months ago

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    Kristin G.

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    6 months ago

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    1 year ago

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    Kristin G.

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    6 months ago

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    Kristin G.

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    4 months ago

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    Kristin G.

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    1 year ago

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    Kristin G.

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    2 years ago

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    Kristin G.

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    7 months ago

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    Kristin G.

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    9 months ago

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    Kristin G.

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    5 months ago

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    Kristin G.

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    2 years ago

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    Kristin G.

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    2 years ago

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    Kristin G.

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    3 years ago

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    Kristin G.

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    1 year ago

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    Kristin G.

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    10 months ago

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    Kristin G.

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    1 year ago

    Lance was very helpful in getting us the vehicle we were looking for and facilitating a a smooth buying experience.

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    Kristin G.

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    5 years ago

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    Kristin G.

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    2 years ago

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    Kristin G.

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    2 years ago

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    Kristin G.

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    6 years ago

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    Kristin G.

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    2 years ago

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    Kristin G.

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    2 years ago

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    Kristin G.

    Ken, we are sorry we let you down.

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    2 years ago

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    Kristin G.

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    3 years ago

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    Kristin G.

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    3 years ago

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    Kristin G.

    Todd, we are sorry that we let you down.

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    3 years ago

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    Kristin G.

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    9 years ago

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    2 years ago

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    Kristin G.

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    1 year ago

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    Kristin G.

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    1 year ago

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    Kristin G.

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    3 years ago

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    Kristin G.

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    2 years ago

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    Kristin G.

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    3 years ago

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    Kristin G.

    Rance, we are sorry you feel this way.

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    3 years ago

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    Kristin G.

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    3 years ago

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    2 years ago

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    6 years ago

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    Kristin G.

    Thank you, Cari! We love how much you enjoyed working with Andrea!

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    6 years ago

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    Page 1 of 4

    Ask the Community - Wendle Ford

    Review Highlights - Wendle Ford

    My wife and I bought a new Focus on Saturday from Wendle and our salesman, Alex Sanchez, was very nice and patient.

    Mentioned in 2 reviews

    Read more highlights

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    Automotive Specialties Auto Sales

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    DO NOT DO BUSINESS WITH THIS AUTO DEALER. I purchased a vehicle from them in August 2024. I was…read moretold I would have my title and plates in about two months. When those two months came and passed I called asking for an update. after confirming my information I was informed that the person who handled their titles was out of the office. This was the beginning of over a year of calling them and receiving the same run around. He was always out of office. I even asked what hours he would be in and called at the appropriate time only to be told the same spiel. I live an hour and a half away and after six months of getting the run around I went in and all they did was offer to give me fresh temporaries. This was only a bandaid for a wound that needed stitches. Soon after I was able to get in touch with their title person who, I found out, was one of the owners. He gave me more excuses about how there was a hold up with the DOL. I waited patiently for another six months before finally being beyond fed up and filed a complaint with the Washington DOL. I was then pointed towards filing a claim against their dealership bond. It was only after I filed a claim against their dealership bond that they got me my title and plates, two days after they had been contact by the bond. What this tells me is that they had the ability to get me my title and plates before this due to the speed at which they were able to acquire them when they were threatened with financial liability by the bond agency. In the end, I received my title and plates in Feburary of 2026. This was beyond unacceptable. I have never written a bad review but have been so incensed by the entire ordeal that I felt it was my duty to inform others before they make the same mistake I did by doing business with this auto dealership. Believe it or not, this is the spark notes of the entire process I was forced to go through to use the vehicle I had purchased.

    Cannot warn you to stay away enough…read more I am now $20k into a $10k car I bought there. Sold me a Subie that they had "done all the work" that needed to be done at 200k miles. Headers, gaskets, etc. Had to take the car back in within a week because it wouldn't shift into gear from park properly. It wouldn't accelerate from a stop appropriately and would just shut itself off while idling at a stop light or sign. They supposedly got it in and said it was a sensor issue and "fixed it". (Remember that for later) Then the car dropped all its oil and seized up within months of it being purchased. They insisted it was my fault. So the "insurance plan" they sold me for another $800 wasn't going to be any good either. (Even if the oil wasn't checked in 3 months' time.... which it WAS... it shouldn't have vanished within a few months of having the engine overhauled). Of course, they offered to replace the engine, if I paid them for it. So, it sat on their lot while I found a REPUTABLE mechanic to look at it. Once I had found the best garage in town for Subarus, they wouldn't even put the car on their trailer to take it to the shop, I had to pay for the tow off their lot. And that sensor issue they "fixed"? The mechanic said all the warning lights I took it back to them to check was because someone did a quick fix by jamming/bypassing the sensor. Literally, the WORST car purchasing (or mechanic) experience I have ever had. Ric (salesperson) was rude and felt comfortable swearing around my wife and son. Should have been my first red flag. I just thought he was trying to be "buddy buddy". Nope, turns out "Skeezy salesperson" is a stereotype for a reason. Stephanie started scolding me on the phone when I called and was upset with the weeks of delay that involved all these issues. YOU MUST AVOID THIS CAR LOT AT ALL COSTS.

    Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

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    I had repairs don on my car. While there they did the repairs and charged me a lot of money…read more However, when the van came out with new problems. I asked them to verify that they would be covered before I needed to drive down. I asked to be transferred to the appropriate people to talk to, but instead was promised a call back which never came. This process happened 2 days in a row. Not wanting to waste my time driving to Lithia if they can not even call back on one of their mistakes. I am afraid if I bring it in to Lithia Chrysler Dodge Ram FIAT of Spokane they would hit me with another huge bill for a problem they created. Way too expensive and if you have an issue with their service they do not call back despite multiple attempts to communicate with them.

    Is there a way to give negative stars?…read more 1 PM oil change appointment. Advisor asks if I want a recall repaired while I'm here. I say OK, but I'm stuck here waiting. An hour and a half later I ask what's going on, he says they have to take the front seats out for the recall. He should have mentioned that, I would have rescheduled. I'm now entering hour 3 with no end in sight. What a waste of life. He didn't mention the time it would take due to the commission he makes off of the repair. I have actually bought a few cars here in the past. At least I know I will never, ever, have to come back here for any reason ever, so there's that. Terrible business practice, but a great way to eliminate future business. I will not return.

    Arrotta's Automax & RV

    Arrotta's Automax & RV

    (38 reviews)

    If I could give zero stars I would. Purchased my car Presidents' Day weekend and greatly wish I…read morecould have brought my business elsewhere. The customer service I received was over promised and highly under delivered. Purchased my car with negotiations on new tires, floor mats & was promised detailing as Arrotta's only had the car on the lot for a few hours before it was purchased. We left the car at the dealership for 3 days, everyday being told "the car will be ready by tomorrow, it's been detailed we're just waiting for tires." By the third day I decided to pick up my car and schedule those services because I was being told something different every time I spoke to anyone in the sales and service departments. The first time I picked up my car, it was not detailed as the sales department said it was. When I asked if it was detailed, the salesman looked at me and said, "looks pretty clean to me." (I'll add pictures of the "clean" car) The car also had an empty tank of gas, and a broken sunglasses holder that was not broken when I purchased the car. I had to schedule for the tires, mats, and for the sunglasses holder to be replaced the following week and unfortunately was told by the service department when I brought my car back for these services, that they don't do detailing in house.. it's done by a third party. At this point I ask to speak to the sales manager because I'm frustrated and just want to have my new car. He informed me the car was "wiped down by his kids" (I'm guessing he was speaking of his employees, and assumed I would accept that as a car detail) although in the same conversation said the car would be detailed after new tires were put on even though I had zero communication of that happening. And I'd need to wait another day to have my car but, I'm thinking this is great, once it's detailed I can just be done with Arrottas. I pick up my car after it being detailed and I'm honestly not surprised when I drive off the lot and my gas sensor shows the tank slowly emptying. I'm assuming with it being detailed same day, they put the heat on high in order to dry out the car for when I picked it up. It's so upsetting because by husband has purchased a car from Arrotta's before and had a great experience. That's why we had gone back. But each time I had called with concerns about my car or wanting updates, I was given attitude and felt as if I was an inconvenience. If promises about certain services and deadlines weren't made, and if there was actual communication between buyer/ seller/ services - the expectations wouldn't have been set on my end. Now, 6 weeks later, my temp plates are going to expire - I've called the dealership a week before their expiration and was told, "the person who handles licensing isn't here, I'll have her give you a call tomorrow" and never received a call back. I love my car, but I will never purchase another vehicle from Arrotta's. Nor will I have work done on my car by the service department or recommend this dealership to anyone. Sincerely, Ford Explorer ST UPDATE - got ahold of the dealership, they've had my license plates for the past week but never informed even when I called to ask about them. And then they continued to question if I payed my down payment when we had paid the down payment in cash day of purchase.

    Arrota's auto Max has always treated us well, we have bought multiple cars here and never had a bad…read moredeal. Miguel did a phenomenal job explaining our options with our most recent purchase. Isaac and Zed are a great team working out a deal that worked best for me.

    Wendle Nissan - Looking for a vehicle that can take on Spokane's winter? We've got you covered. inventory featuring new, used, and certified pre-owned cars.

    Wendle Nissan

    (20 reviews)

    BEWARE BEWARE BEWARE!!!!!!!! The manager of this place is a…read morescam artist! Please read this before you buy anything from this place! My son and daughter-in-law purchased a vehicle from here January 18, 2026. They were giving false representation of the vehicle & what this vehicle would do even though they came back in less than 12 hours the manager went from the Caring individua/Scam Artist trait & turned into a complete salesman Crook. This is not how you treat customers who came to your establishment the very first time, but this tells me that this is something that's been ongoing! Please share this with anybody who comes to this dealership! A well-known building contractor tried to intercede and helped the situation as he was thinking about buying three vehicles from here, but now it will never be! I work for a construction outfit on the west side that buys vehicles from the east side and I am sharing this information to anybody going to the east side! I have no tolerance for scam artists or creepy sales managers! Make this right , do the right thing or keep to your low standard and dealership! They are negative stars in rating!

    How to turn an engine into a ticking time bomb ·…read moreNissan's service manual for my vehicle says under "Precautions for Removal and Disassembly", "When removing components such as hoses, tubes, fuel lines, etc., be sure to cap, plug, or tape these openings." · Saw and photographed the vehicle half-way through repair with a sea of uncovered oil/air/coolant openings. And this is with a 6" pile of trash (dirt, pine needles, and ?) sitting on top of the engine block. Showed the pix to service manager Michael along with pix from a Nissan technical bulletin showing what the job SHOULD look like with proper coverings for the openings) and his first response was, "The mechanic says everything was covered" (despite the pictures??!!), followed by, "It was about to be reassembled, so things were uncovered". · Sure, they were going to reinstall parts with a literal 6" pile of dirt and trash sitting on top of the engine block (between two open/uncovered block oil connections, no less). And it defies common sense to remove more than a dozen coverings BEFORE the parts that attach to those openings are ready to be reinstalled. · Putting a piece of duct tape over the intake manifold openings into the block doesn't mean that "everything that should be covered was covered" as Wendle claimed. The job wasn't done according to Nissan's service specs (or common sense, in the case of the trash pile), it just means SOMETHING was covered (at some point).

    Wendle Ford - autorepair - Updated May 2026

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