My minor son came here in spite of my pleas not to go to a "buy here, pay here" type lot. At the time he was an indecisive, inexperienced teenager with a title of a 2015 Toyota Tacoma given to him. When he told me who owned the lot I had a better feeling since I had read about the guys in the paper and seen them on the news for We Care Heating and Air. At first I do believe they tried to work with my son. He THOUGHT he wanted a Jeep but soon learned what I had told him was true about the mpg, insurance etc. I tried to get him to get a car. They found a 2015 Civic. He took possession without me looking at it first and it was a piece of junk. It reeked of smoke, had been wrecked (verifies by Car Fax), had pieces of the interior falling off, etc. I had specifically stated I didn't want anything wrecked. The car was returned as soon as I was able to make arrangements. We waited for weeks until a suitable replacement could be found. The disappointing part was they refused to give him a fair amount and ended up allowing me $9,000 on the car that he said was worth $13,000 and in all reality allowed $9000 on a $23,000 truck he traded in on the Jeep. I was told I would have to give an additional $6500 to get back in another Tacoma. When we called and asked one of the salesman the price on the truck it was only a $4000 difference and not $6500. That one never did get explained. Once I saw the Tacoma I realized it was in very poor condition and definitely not worth more money. This lot had the car, the truck and the Jeep. They never lost a dime. This is obvious by the paper work. They admitted to working the numbers and I know they all do. I can't tell you how disappointed I am in this business. I am intelligent enough to know all dealers are out to make money, but this is a little much. My son has learned a very good and expensive lesson. I believe this business takes advantage of young inexperienced buyers and women. I believe a lot of the "good" they do is for publicity based on my experience. My son finally ended up in a 2011 Chevy Colorado that is in good condition. He traded in. 2015 Toyota for a 2011 Chevy. It's sickening and no one could ever convince me this business lost any money. Again, I have looked at the numbers and I can assure you they have made money. I could never recommend this business or any business they own. I am not up for any debate. I have the paperwork and the texts to prove everything I have said. Yes, I am also aware of what other lots would have done. However that is why we don't and wouldn't go to "other lots". I truly thought this would be a positive experience and I was very wrong. I know he will come on here and talk about my indecisive son but then says my son came "15" times before he made a decision. That tells me my son did, in fact, put thought into it. So much for being indecisive. I also think it is normal for a new driver not to know what they may most enjoy driving. Most are just not blessed enough to have that much collateral to work with and have the option to trade. My son's mistake was trusting what he was being told and that was my mistake as well. The majority of attorneys and car salesmen can't be trusted. This is a well known truth. *** The owner's response is pretty much what I expected. I tried to be honest & detailed but he still came back with the same argument. He was a minor at the time & is now a young man, though no longer a "kid". I think we all know the truck etc. bought from you were not worth what was paid. None of them. And yes, my father paid $23,000 for the truck. I have the paperwork.I've said he learned a lesson & of course I'm not happy! The issue is with Manipulating numbers like a typical used car salesman & taking advantage of inexperienced buyers and women. I signed the title because he wanted the Jeep.You then said you'd get him out of it & into something comparable to the truck & you went back on your word. You didn't return "thousands". The insurance was in my name until the Jeep. I could go on. And by the way, "good people" don't have to tell you that. read more