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    Victory Lane Auto Sales

    2.6 (12 reviews)
    Open 9:00 am - 5:00 pm
    Updated 3 weeks ago

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    8 months ago

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    8 months ago

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    Lowe Toyota of Warner Robins

    Lowe Toyota of Warner Robins

    (39 reviews)

    Bought a Certified Pre-Owned Highlander today from Lowe Toyota and had an excellent experience. I'm…read morebased in Atlanta and searched all over the Southeast for the right make, model, and mileage. Lowe had the best deal on exactly what I wanted. I drove down early this morning, and Juli, Don, Tyler, and sales manager Mike were awesome to work with. They handled the entire process with professionalism and courtesy. From start to finish, I was in and out in about 2.5 hours and back in Atlanta that afternoon. I truly appreciate their help and wanted to give them the praise they deserve. If you're in the market for a Toyota, I highly recommend Lowe Toyota in Warner Robins!

    Avoid Lowe Toyota Service Department at All Costs - Warner Robins, GA…read more If we could give zero stars, We would. Brad Boone recently had his 2013 Toyota Tundra towed to Lowe Toyota's service department after experiencing starting issues. He had already replaced the neutral safety switch himself (with input from actual mechanics), but it clearly needed to be adjusted or reinstalled correctly. We told the service advisor, Gina (#1548), exactly what was done and exactly what we wanted/needed: check the switch, adjust it, and if needed, replace the computer stent. Gina said they'd perform a diagnostic for $140. Fine. Less than an hour later, she called back and said it "had nothing to do with the neutral safety switch"... but also said it did need a slight adjustment (so... which is it?). Then she dropped a $1,400 starter replacement quote on us. She claimed the truck was immobile and had to be "pushed into a spot"--so we arranged another tow to get it out of their shady hands. Here's where things get insulting: when we arrived to meet the tow truck, the Tundra started perfectly. No delay. No struggle. Just started right up. Gina never bothered to mention that the truck was now driveable. She just let us think it was dead. Why? Because they were hoping we'd blindly authorize a $1,400 starter replacement we didn't need. We drove straight to Advance Auto Parts. Had a real diagnostic run on the spot. Guess what code popped up? The neutral safety switch. That's it. No starter issues. No mysterious "mechanic-only" codes. Just exactly what we suspected in the first place. The fact that Lowe Toyota tried to upsell a totally unnecessary repair, misrepresented the status of the vehicle, and failed to communicate basic facts is unethical at best and fraudulent at worst. This kind of dishonesty is why people don't trust dealership service departments. Save yourself the stress, money, and insult--take your car somewhere honest. Lowe Toyota is definitely not it.

    Five Star Chrysler Dodge Jeep Ram of Warner Robins

    Five Star Chrysler Dodge Jeep Ram of Warner Robins

    (79 reviews)

    From ONE star to FIVE…read more I had a horrendous experience at this location years ago and said I'd never do business here again. BUT, I can say that things have definitely improved since then! Reluctantly, I called them to get some recall items taken care of. I spoke with Ms. Christy and she is amazing! She was very kind, polite, helpful, and understanding of my past experience. She set an appointment, provided me with a point of contact, and assured me that this experience would be different. I knew this time was different from the moment I showed up. I was early for my 0800 appointment but was still acknowledged and greeted by Ms. Tela. I saw Ms. Christy and she was just as pleasant in person as she was on the phone. Ms. Tela is very professional, polite, knowledgeable, and provided excellent customer service. She kept me very informed and was super helpful. Unlike my last visit, she explained everything, took pictures of my car, gathered the necessary information from my vehicle, and made sure all expectations were set. I was unable to wait for my car at the dealership and even got a ride back home this time. My service was finished timely and someone (I forgot his name but he's awesome too) came back to get me. This time was definitely a major improvement from the last debacle. I hope that this reflects the entire service department and that they keep this up!

    I had a service appointment for 10 am. I arrived early, and they took my truck almost immediately…read more I have been doing business with this service department for 15 years, with no complaints. After waiting for 75 minutes, I noticed my truck in the parking lot and assumed it was finished with my oil change and tire rotation. I went to the check-out desk and asked for my bill and keys. I was then informed that my truck had not been serviced at all. What the hell is the point of making an appointment when no one even had the courtesy to inform me that they were running behind, so I could make other arrangements? There are all new people in the check-in area, and I am very disappointed with their lack of professional concern for their customers' time and loyalty to this facility. NOT PROFESSIONAL!

    Five Star Chevrolet GMC

    Five Star Chevrolet GMC

    (78 reviews)

    Gonna do an updated review, although note that this only covers the service department…read more Had to get a valve fixed on the internal-combustion part of my Volt. It was going to be an expensive repair, so I asked them if they could help me out on the bill. In the end, when I asked them, they reduced the price of the repair by half. GM customer assistance also threw in an oil change voucher for me. So I'm going to revise my estimate of their service department. Very nicely done.

    Five Star Chevrolet GMC and Five Star Ford of Warner Robins in Warner Robins, Georgia, I want to…read moreshare my frustrating experience with purchasing a used Ford truck. Before buying, I paid over $200 for a pre-purchase inspection at Five Star Ford, where I was told the truck was 100% good to go with no issues. After the purchase, I noticed oil on the ground beneath the truck. Initially, I thought it could've been from something minor like a filter change, but when I brought it back to Five Star Ford, a technician outright confirmed in front of me that the truck was leaking oil and that this was observed the day of the inspection. Despite this, the oil leak--and apparently other issues--were omitted from the inspection report I paid for. I requested an updated inspection report from the general manager to reflect the oil leak and any other undisclosed problems, but he refused to provide one. It's clear to me that these dealerships worked together to push the sale while failing to document known issues with the truck. While the price was adjusted slightly after I initially mentioned seeing oil, I feel misled and disappointed by the lack of transparency and professionalism from both dealerships. I'd like an explanation for how this happened and what steps will be taken to make this right. Looks to be a reason this place is rated only 1.8 out of 5.

    Victory Lane Auto Sales - car_dealers - Updated May 2026

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