Bought a Certified Pre-Owned Highlander today from Lowe Toyota and had an excellent experience. I'm…read morebased in Atlanta and searched all over the Southeast for the right make, model, and mileage. Lowe had the best deal on exactly what I wanted. I drove down early this morning, and Juli, Don, Tyler, and sales manager Mike were awesome to work with. They handled the entire process with professionalism and courtesy. From start to finish, I was in and out in about 2.5 hours and back in Atlanta that afternoon. I truly appreciate their help and wanted to give them the praise they deserve. If you're in the market for a Toyota, I highly recommend Lowe Toyota in Warner Robins!

Avoid Lowe Toyota Service Department at All Costs - Warner Robins, GA…read more If we could give zero stars, We would. Brad Boone recently had his 2013 Toyota Tundra towed to Lowe Toyota's service department after experiencing starting issues. He had already replaced the neutral safety switch himself (with input from actual mechanics), but it clearly needed to be adjusted or reinstalled correctly. We told the service advisor, Gina (#1548), exactly what was done and exactly what we wanted/needed: check the switch, adjust it, and if needed, replace the computer stent. Gina said they'd perform a diagnostic for $140. Fine. Less than an hour later, she called back and said it "had nothing to do with the neutral safety switch"... but also said it did need a slight adjustment (so... which is it?). Then she dropped a $1,400 starter replacement quote on us. She claimed the truck was immobile and had to be "pushed into a spot"--so we arranged another tow to get it out of their shady hands. Here's where things get insulting: when we arrived to meet the tow truck, the Tundra started perfectly. No delay. No struggle. Just started right up. Gina never bothered to mention that the truck was now driveable. She just let us think it was dead. Why? Because they were hoping we'd blindly authorize a $1,400 starter replacement we didn't need. We drove straight to Advance Auto Parts. Had a real diagnostic run on the spot. Guess what code popped up? The neutral safety switch. That's it. No starter issues. No mysterious "mechanic-only" codes. Just exactly what we suspected in the first place. The fact that Lowe Toyota tried to upsell a totally unnecessary repair, misrepresented the status of the vehicle, and failed to communicate basic facts is unethical at best and fraudulent at worst. This kind of dishonesty is why people don't trust dealership service departments. Save yourself the stress, money, and insult--take your car somewhere honest. Lowe Toyota is definitely not it.

Do not buy anything from this business. They knowingly advertised the mileage of a vehicle with an…read moreodometer that does not work. Within 48 hours of cash purchase, the engine fails. Instead of trying to at least attempt to make things right they have chosen to hide behind the "as is" contract that described a "lifter tick" but does not mention their choice to engage in deceptive advertisement in regards to mileage. There is a serious lack of integrity & ethics within this business. The receptionist flippantly stated that she would not bother her boss with the issue while he was on vacation & that she would "mention" it when he came back. No regard for the customer or honesty.

From the owner: We are a local owned car lot in the heart of Warner Robins, Ga! We offer many options for a buying…read morea car, *buy here pay here with no credit check Down payments as low as $1,000 Down and up! We work with many lenders who understand times are tough, so if you have a bad credit / no credit /Bankruptcy or Repossession, Give us a chance we can get you in a ride as little as $1,000 Down and build your credit! We have low monthly payments, come check us out at we are open monday-saturday 9-6, Or give us a call we will be happy to help you!! feel free to email us, or call!

From ONE star to FIVE…read more I had a horrendous experience at this location years ago and said I'd never do business here again. BUT, I can say that things have definitely improved since then! Reluctantly, I called them to get some recall items taken care of. I spoke with Ms. Christy and she is amazing! She was very kind, polite, helpful, and understanding of my past experience. She set an appointment, provided me with a point of contact, and assured me that this experience would be different. I knew this time was different from the moment I showed up. I was early for my 0800 appointment but was still acknowledged and greeted by Ms. Tela. I saw Ms. Christy and she was just as pleasant in person as she was on the phone. Ms. Tela is very professional, polite, knowledgeable, and provided excellent customer service. She kept me very informed and was super helpful. Unlike my last visit, she explained everything, took pictures of my car, gathered the necessary information from my vehicle, and made sure all expectations were set. I was unable to wait for my car at the dealership and even got a ride back home this time. My service was finished timely and someone (I forgot his name but he's awesome too) came back to get me. This time was definitely a major improvement from the last debacle. I hope that this reflects the entire service department and that they keep this up!

I had a service appointment for 10 am. I arrived early, and they took my truck almost immediately…read more I have been doing business with this service department for 15 years, with no complaints. After waiting for 75 minutes, I noticed my truck in the parking lot and assumed it was finished with my oil change and tire rotation. I went to the check-out desk and asked for my bill and keys. I was then informed that my truck had not been serviced at all. What the hell is the point of making an appointment when no one even had the courtesy to inform me that they were running behind, so I could make other arrangements? There are all new people in the check-in area, and I am very disappointed with their lack of professional concern for their customers' time and loyalty to this facility. NOT PROFESSIONAL!

Gonna do an updated review, although note that this only covers the service department…read more Had to get a valve fixed on the internal-combustion part of my Volt. It was going to be an expensive repair, so I asked them if they could help me out on the bill. In the end, when I asked them, they reduced the price of the repair by half. GM customer assistance also threw in an oil change voucher for me. So I'm going to revise my estimate of their service department. Very nicely done.

Five Star Chevrolet GMC and Five Star Ford of Warner Robins in Warner Robins, Georgia, I want to…read moreshare my frustrating experience with purchasing a used Ford truck. Before buying, I paid over $200 for a pre-purchase inspection at Five Star Ford, where I was told the truck was 100% good to go with no issues. After the purchase, I noticed oil on the ground beneath the truck. Initially, I thought it could've been from something minor like a filter change, but when I brought it back to Five Star Ford, a technician outright confirmed in front of me that the truck was leaking oil and that this was observed the day of the inspection. Despite this, the oil leak--and apparently other issues--were omitted from the inspection report I paid for. I requested an updated inspection report from the general manager to reflect the oil leak and any other undisclosed problems, but he refused to provide one. It's clear to me that these dealerships worked together to push the sale while failing to document known issues with the truck. While the price was adjusted slightly after I initially mentioned seeing oil, I feel misled and disappointed by the lack of transparency and professionalism from both dealerships. I'd like an explanation for how this happened and what steps will be taken to make this right. Looks to be a reason this place is rated only 1.8 out of 5.

Kyle Tubbs the assistant Service Manager for Hughes Honda was my representative for a Warranty…read morerelated repair. He was super friendly and informative regarding the diagnostic and repair plan for my car. He kept me informed of the progress of my vehicle over the phone. Upon pick up instead of waiting for a tech to come around to go pull my car from the shop he went back there and pulled it up himself. 6 Star Service and a friendly Manager that clearly is contagious in the shop.

2026 Honda pilot the customer service was wonderful. Rebecca was very helpful in making sure we had…read moreeverything we needed for n this vehicle.

Me and my husband came in looking for a bigger car at a good interest rate and an amazing monthly…read morepayment and let me tell yall Azaria made it all happen super fast! She made the whole process worth it. She listened to everything we wanted and got us out on a brand new 2026 Tucson! We couldn't be more grateful. Thank you ALM Hyundai in Warner Robins and Azaria for everything!

My daughter took her car to get a oil change broke her driver side door handle bad experience never…read morehave any service did to her car again

I absolutely dread car shopping. I had my eye on a car on their lot for a little while and Virginia…read morehelped me the whole way, virtually/over the phone, until I showed up to test-drive. I drove all the way in from Athens. Once I got on the lot I was helped by Scott/Scottie. Definitely ask for him if you go. He has a lovely approach and was a pleasure to talk to. He was not at all overbearing and I really enjoyed spending time with him and was glad he was the one helping me. I really appreciate honest people and I felt like Scott was. I came really early on a Saturday and none of the detailers were around yet, and Virginia and Scott both volunteered to wash my car! As far as I know they figured something else out to get it clean but they seemed flat out determined at the time. It was a nice gesture. I love my new car and have 0 complaints! So far a great experience! Probably the best I've had while buying a car.

If you want to have the most painful car purchase experience possible, then Volkswagen of Warner…read moreRobins is a perfect fit! If you desire professionalism, then you should look elsewhere. They made a $200 mistake on the Sales Tax, which we pointed out 4 days prior to the purchase, and they refused to correct. If there's no resolution to the numerous issues still pending, we will write a longer detailed review with names of all the employees that made mistakes.

-…read more Checked feed back on Five Star Nissan when I found the car I was looking for that no one else in my area had, and almost didnt go because of the not so great feedback BUT I am glad I went to their lot anyway!!!! If you have doughts about this place go in and ask for Geordon Martin!!!!!!!!!!! He was a pleasure and helped me a lot! Pay no attention to neg feedback because Geordon Martin is the man to deal with!!!! I promise its a place worth going to!

Terrible deal trade off they moved numbers around and wouldn't give me warranty and I came in…read moreuniform they don't care just money hungry