Great dealer for nice clean vehicles. We purchased a 2008 Ford escape with low mileage car is clean…read moreinside and out. Sammy and his Dad addressed all our concerns. They changed the oil, installed a new battery, new brakes, new rear window shocks, plus the car had new tires they also waxed and pinstriped the car. Sammy and his Dad both nice, honest, and personable guys felt comfortable doing business with them. They did everything they said they would. If your looking for a nice clean used ride and a hassle free no hidden fees transaction go to Victory Lane Auto Sales ask for Sammy. JW

I won't go there again especially after I brought my family up there we were looking at the cars…read moreand I opened the door to see inside and the worker shut the door in my face and told me no looking inside vehicle until you buy like how am I supposed to know if I can't check it out they were rude and disrespectful will never send anyone to them again

Quick review of my recent experience with the service center. I've used this dealer service center…read moreseveral times over the last 3 years and they are always friendly, courteous, get the job done, turn around is fast and interactions are friendly. Never had to go back twice for the same reason. Prices are competitive and the service is top tier. We will continue to use them.

Bought a Certified Pre-Owned Highlander today from Lowe Toyota and had an excellent experience. I'm…read morebased in Atlanta and searched all over the Southeast for the right make, model, and mileage. Lowe had the best deal on exactly what I wanted. I drove down early this morning, and Juli, Don, Tyler, and sales manager Mike were awesome to work with. They handled the entire process with professionalism and courtesy. From start to finish, I was in and out in about 2.5 hours and back in Atlanta that afternoon. I truly appreciate their help and wanted to give them the praise they deserve. If you're in the market for a Toyota, I highly recommend Lowe Toyota in Warner Robins!

From ONE star to FIVE…read more I had a horrendous experience at this location years ago and said I'd never do business here again. BUT, I can say that things have definitely improved since then! Reluctantly, I called them to get some recall items taken care of. I spoke with Ms. Christy and she is amazing! She was very kind, polite, helpful, and understanding of my past experience. She set an appointment, provided me with a point of contact, and assured me that this experience would be different. I knew this time was different from the moment I showed up. I was early for my 0800 appointment but was still acknowledged and greeted by Ms. Tela. I saw Ms. Christy and she was just as pleasant in person as she was on the phone. Ms. Tela is very professional, polite, knowledgeable, and provided excellent customer service. She kept me very informed and was super helpful. Unlike my last visit, she explained everything, took pictures of my car, gathered the necessary information from my vehicle, and made sure all expectations were set. I was unable to wait for my car at the dealership and even got a ride back home this time. My service was finished timely and someone (I forgot his name but he's awesome too) came back to get me. This time was definitely a major improvement from the last debacle. I hope that this reflects the entire service department and that they keep this up!

I wish I could give them a zero rating. Multiple issues to point out…read more 1. Service Tech (Daniel) told me my recall appt would take 1 day. It took 3 days. No courtesy call stating that my car was taking longer than expected. 2. They sent me a video of my car's inspection on the day of drop off. Car sat for 2 full days and they had the nerve to send me the same video 2 days later as if they were working on my car. 3. On pickup day, received my car with a flat tire. I had to buy a new tire for my vehicle. No explanation. I brought my car in with no indicator lights on. That how my vehicle should've been returned. 4. Daniel had the audacity to schedule a future appt without asking me if I even wanted an appt. That appt was cancelled. 5. I WILL NEVER RETURN TO THAT DEALERSHIP FOR MY AUTO SERVICES!!!

Gonna do an updated review, although note that this only covers the service department…read more Had to get a valve fixed on the internal-combustion part of my Volt. It was going to be an expensive repair, so I asked them if they could help me out on the bill. In the end, when I asked them, they reduced the price of the repair by half. GM customer assistance also threw in an oil change voucher for me. So I'm going to revise my estimate of their service department. Very nicely done.

last year my daughter-in law and my son were looking for another vehicle. She found one at this car…read morelot (i use the words car lot very loosely). She wanted it so we went to look at it. This salesman I can't remember his name he sounds Jamaican he said he was leaving to go see his family that day overseas. The car a 2014 Chevrolet Traverse appeared nice clean and well taking care of. He said nothing was major issues So she took his word (they are deaf by the way) We paid $8000 cash for it and left. She went back the day after for something and he was there. Within a week we found out why he was leaving that day. It started missing. So she tried contacting him many times with no reply. She even went there to se him and there he was .That sure was a fast trip overseas. Make a long story short. till this day 7-11-2026 . we have had to put new brake shoes and rotors, new ac pump $3000 worth of top engine work, new radiator, transmission work, new oil pressure sensor and pigtail because it had a 2 prong instead of a 3 prong. funny it should have showed up on the diagnostic when he said they inspect their vehicle before putting them on the lot. a lot of bull if you ask me.to this day we have around$12000 to $13000 in that 4 wheel crap. But it is in very good condition NOW no thanks to 5 star .I am a 32 year old retired state police officer and have never seen as dishonest people in my life. I would advise anyone who's looking at a vehicle. please go somewhere else. else you have plenty of money to lose. 1/2 star

Had a great experience buying a new CRV at Hughes. No pressure, answered all my questions,…read moreexplained all the new safety tech before and during both test drives. Go see Greg to find your new vehicle!

I went to Hughes wanting to buy a used Passport. I test drove one at Walsh Honda in Macon and one…read morehere at Hughes. Both cars were the exact same vehicle (same year, model, trim level, and mileage, just different colors), but Hughes price was over $7,000 more expensive. My research showed it was overpriced. I showed Hughes the out-the-door-offer from Walsh and said "I would like to give you my business if you can price match this for the exact same car." They responded "We don't negotiate on used vehicles, go buy it from Walsh." So I did! I got a great car and saved a lot of money. Everyone at Hughes was friendly, so no issues there. Not all of the salesmen are knowledgeable about the cars, but that's not unusual. However, if you want to get a car for what it's worth, don't go to Hughes. Run 25 minutes down the road and go to Walsh. Better prices and customer service.

I am so impressed with this dealership. When drive up no one surrounded the car, no one was pushy…read moreand it was a well oiled machine. They had there stuff together I only spent 2 hours there before we drove off with a new Hyundai. Garrett Cox was a true gem and Alex in finance was super. And I forget the manager he has jokes!!! Thanks for a great buying experience

Had a quote for tires that we specifically wanted, by Mr. Eric. Was told to call a week or so in…read moreadvance. Did so and specifically mentioned Michelin Cross Climates. I scheduled appointment and had tires put on. When car was returned, Continental cross contacts were installed. These were NOT tires I wanted. They said those were the tires recommended at last service. This car has always had Michelins. They refused to fix and or put my old tires back on. Terrible service!!! 100% DO NOT RECOMMEND!!! Save aggravation and $$$ by going elsewhere!

I absolutely dread car shopping. I had my eye on a car on their lot for a little while and Virginia…read morehelped me the whole way, virtually/over the phone, until I showed up to test-drive. I drove all the way in from Athens. Once I got on the lot I was helped by Scott/Scottie. Definitely ask for him if you go. He has a lovely approach and was a pleasure to talk to. He was not at all overbearing and I really enjoyed spending time with him and was glad he was the one helping me. I really appreciate honest people and I felt like Scott was. I came really early on a Saturday and none of the detailers were around yet, and Virginia and Scott both volunteered to wash my car! As far as I know they figured something else out to get it clean but they seemed flat out determined at the time. It was a nice gesture. I love my new car and have 0 complaints! So far a great experience! Probably the best I've had while buying a car.

Had talked to sales representative (Chris) via email and text expressed my interest in car told him…read morei was selling my car taken off the work at lunch and coming to see car we talked for two days about this car NEVER was it mentioned others was looking or that I'd need to put a deposit down to "hold" car I head to Warner Robins I text Chris no reply I call and get no answer get 1/2 way there (1.5 hour ride) I call dealership to find out from someone else that the car had been sold!! Very poor customer service I understand a sale is a sale in their eyes but to make it worse I received a email that morning at random saying all cars had been marked down to make room for new inventory (reduced around $300) why would you do that when I never had tried to discuss price I was willing to pay asking price just very poor customer service will not recommend business for anyone

Excellent Sales and Service department. Alan was very thorough and provided me the best deal!read more

Wide selection of vehicles many priced below $20k which rare these days. Lots of new vehicles…read morepriced $25k or less