Alejandro (Alex) in the body shop is awesome. I dropped my truck off for some major dent repair and…read morewhen I looked this morning he is just about done in less than a weeks time and the dents or gone. He's got a great eye and does very good work for a fair price. Other body shops around town were quoting me over 1000 to fix. I am glad that Emmett head auto body was there to save the day for folks that are on a budget. Thanks guys this veteran really appreciates you!

From ONE star to FIVE…read more I had a horrendous experience at this location years ago and said I'd never do business here again. BUT, I can say that things have definitely improved since then! Reluctantly, I called them to get some recall items taken care of. I spoke with Ms. Christy and she is amazing! She was very kind, polite, helpful, and understanding of my past experience. She set an appointment, provided me with a point of contact, and assured me that this experience would be different. I knew this time was different from the moment I showed up. I was early for my 0800 appointment but was still acknowledged and greeted by Ms. Tela. I saw Ms. Christy and she was just as pleasant in person as she was on the phone. Ms. Tela is very professional, polite, knowledgeable, and provided excellent customer service. She kept me very informed and was super helpful. Unlike my last visit, she explained everything, took pictures of my car, gathered the necessary information from my vehicle, and made sure all expectations were set. I was unable to wait for my car at the dealership and even got a ride back home this time. My service was finished timely and someone (I forgot his name but he's awesome too) came back to get me. This time was definitely a major improvement from the last debacle. I hope that this reflects the entire service department and that they keep this up!

I had a service appointment for 10 am. I arrived early, and they took my truck almost immediately…read more I have been doing business with this service department for 15 years, with no complaints. After waiting for 75 minutes, I noticed my truck in the parking lot and assumed it was finished with my oil change and tire rotation. I went to the check-out desk and asked for my bill and keys. I was then informed that my truck had not been serviced at all. What the hell is the point of making an appointment when no one even had the courtesy to inform me that they were running behind, so I could make other arrangements? There are all new people in the check-in area, and I am very disappointed with their lack of professional concern for their customers' time and loyalty to this facility. NOT PROFESSIONAL!

I won't go there again especially after I brought my family up there we were looking at the cars…read moreand I opened the door to see inside and the worker shut the door in my face and told me no looking inside vehicle until you buy like how am I supposed to know if I can't check it out they were rude and disrespectful will never send anyone to them again

Yes I bought a 2006 Hyundai sonata August 23rd 2025 I know it's my fault I should have never bought…read moreit the engine light was on they said it was admission but I find out it's Cadillac convertible tie rods in up and lower transmission slipping

fast and friendly service. my car was broke down and they helped me out when I was in a jam. thank…read moreyou again

Absolute garbage! I waited 3hrs passed the specified pickup time and he never showed. Would not…read moreanswer phone when we tried to call MULTIPLE times and proceeded to try and get my insurance to pay him by telling them he completed pickup even though he never showed. Not only completely unprofessional but down right dishonest and low down.

I absolutely dread car shopping. I had my eye on a car on their lot for a little while and Virginia…read morehelped me the whole way, virtually/over the phone, until I showed up to test-drive. I drove all the way in from Athens. Once I got on the lot I was helped by Scott/Scottie. Definitely ask for him if you go. He has a lovely approach and was a pleasure to talk to. He was not at all overbearing and I really enjoyed spending time with him and was glad he was the one helping me. I really appreciate honest people and I felt like Scott was. I came really early on a Saturday and none of the detailers were around yet, and Virginia and Scott both volunteered to wash my car! As far as I know they figured something else out to get it clean but they seemed flat out determined at the time. It was a nice gesture. I love my new car and have 0 complaints! So far a great experience! Probably the best I've had while buying a car.

Had talked to sales representative (Chris) via email and text expressed my interest in car told him…read morei was selling my car taken off the work at lunch and coming to see car we talked for two days about this car NEVER was it mentioned others was looking or that I'd need to put a deposit down to "hold" car I head to Warner Robins I text Chris no reply I call and get no answer get 1/2 way there (1.5 hour ride) I call dealership to find out from someone else that the car had been sold!! Very poor customer service I understand a sale is a sale in their eyes but to make it worse I received a email that morning at random saying all cars had been marked down to make room for new inventory (reduced around $300) why would you do that when I never had tried to discuss price I was willing to pay asking price just very poor customer service will not recommend business for anyone

If you want a smooth sailing purchase process, this is the place you want to go! I walked in, told…read morethem what car I was looking at, test drove, took care of any issues at hand, did the paperwork and I was out of there within an hour or LESS! I can honestly say that after all my years of purchasing vehicles, this was by far, the easiest dealer I have ever dealt with! And their choice of vehicles is top notch! I honestly couldn't decide! But I went with a 2020 Nissan Altima and I am sooooooooo happy! They also gave me a fair deal on my trade in which helped tremendously! I would highly recommend checking them out! They are nothing like these bigger dealerships and you will NOT leave with a headache! Ask for Kip Rice!!