I would HIGHLY CAUTION anyone from using Cleveland Yardscapes for any construction. I used Cleveland Yardscapes in 2022 to build an outdoor living space and had a tremendous amount of issues: - I contracted them to build a gas firepit for the outdoor living space. First, they never finished it. Second, they didn't pull a gas or firepit installation permit. Since they buried the gas line less than 6 inches below ground and did not insulate the firepit to code, I now have to spend either $10,000 to retrofit it or $4,000+ to remove the firepit entirely. - I contracted and paid them to build a pergola they never completed. - I had to replace the stairs they constructed after two months. When my new (and far superior) contractor removed the stairs, they found Cleveland Yardscapes cut corners by filling the middle of the stairs with excess sand and stone fragments (picture included). The contractor said they had never seen anything like it before. - Even though the contract stated I owed him only after the work was done, the owner would pressure me for money on Fridays to pay his crew. - They estimated it would take 3 - 4 weeks to complete. After three months, it became apparent they were never going to finish. Overall, Cleveland Yardscapes is just not worth the headache. Some of their work was adequate, but they were so difficult to work with, and I now have to spend thousands of dollars to fix or finish the work. For your sanity, I would recommend you stay away from them. read more

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I recommend to NO ONE. I have had a terrible experience with Cleveland Yardscapes. I decided to shop around this year and found Yardscapes to be much less than what I'm used to. The saying "You get what you pay for" couldn't be more appropriate here. My lawn looked horrible the entire season and I couldn't be more upset. The owners of this company were literally apologizing to me monthly for mistakes made....and these were simple things yet for some reason hard for them to grasp. They made promises and lacked any follow up. Examples: The guys left my fence gate open one day and my dog escaped and was wondering by the main street and almost got hit by a car. I let them know.....so sorry so sorry. But it's happened 3 more times since. They can't seem to grasp simple things like "please make sure my gate is closed". My weeds looked terrible all season, took them 2 months to put my waterfall pump in only for it to be broken. One day they mowed my lawn it looked like a tractor had been there and got more apologies. One time the guys literally left Round-Up packets all over my lawn...they can't even pick up their trash. One week when I was hosting 30 people at my house they just completely forgot to cut and service my lawn. The owners said they had no idea how this happened.....but on their Facebook page they posted pics of them fishing and eating crab legs while on vacation. Also had a payment mix-up one month by total mistake and they just stopped my service without telling me at all. They threw the contract in my face without a simple "Hey we are going to stop servicing you" and made some excuse it was a system issue. They will also get very defensive with you which is just absurd and not professional ONE BIT. Admit you messed up and do better...don't argue and tell me "this doesn't happen to our other customers". We walked the yard 3 times and Adam (owner) never took notes or even followed up on items I was discussing with him, so each walk was a total waste of time. From previous experience...... I KNOW there are much better providers in the Cleveland area! I will NEVER do business with them again! Conveniently they don't allow Facebook reviews........ read more

Cleveland Yardscapes - Landscaping Near Me - Euclid, Ohio

Snowing all day! Never showed up. Almost 10pm, so far nothing. First experience with snow plowing an epic fail. Hopefully things will get better as winter continues. One star for a nice website. Showed up at 10:15. Hopefully that was the low point of the season. End of season, they did a good job. read more

Cleveland Yardscapes - Landscaping Near Me - Euclid, Ohio

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I have been dealing with this company for 2 years now. Last year, I had issues with them leaving a mess, grass clippings and mulch everywhere. They even left their cigarettes packets. I called the owner and they came out to clean it up and apologized. They did my snowplowing and that was fine. This year I decided I to give them another chance. Same issues mulch all over my house and hose. For sure did not look like a professional landscaper was just out. I called again and they apologized and cleaned it up. They did not cut down a tree due to not having the right equipment. I called and said they would be out the next day. They never came. It has now been 4 months later and they just sent me a past due bill??? What? U didn't finish the work and never sent me a bill? They cited difficulties with COVID? I understand that but u cant tell me u werent out doing other jobs and not completing mine? For sure I will be looking for another company next season and they lost my snowplow contract. read more

We have a snowplow contract with Cleveland Yardscape and they have been the worst! With the first snow of the season they came out once and made our driveway totally inaccessible by pushing all of the snow against our garage door. We could not get either car out of the garage. We called to complain and they promised to come back out and fix it, but never did. We made many attempts to reach them by phone, text and email - - but they did not return any messages. We are requesting a total refund. They are unreliable and have terrible customer service! read more

In March 2018, we signed a contract with this company (previously JTK Yardscapes, not surprisingly they changed their name) to build some walkways and decorative garden walls on our property. We put down half of the $11,265 total and work was to start and finish between late April and early May. When material was delivered, all of the material didn't show and some of of it was wrong. Work started, and almost immediately there were workmanship concerns. There was no mechanical compactors being used to prepare the base, walkway dimensions were not as agreed upon, and other little issues. Every time an issue was pointed out, the company would not show up for a week or two. Finally, in June, with 90% of the project incomplete, and after one area started to sink due to faulty base preparation that I already pointed out, and after some incorrect sized material was being modified to "make it work", I finally let the company know I didn't want to continue working with them. I said I was willing to pay for the correct material that was here, and wanted a refund of the rest. The contractor didn't seem willing to agree to this and wanted to discuss it. In August, the material supplier came to our property and repossessed the material. This company stated that our contractor never paid for any of it and mentioned they had never dealt with a contractor this bad. I ended up having to hire another contractor, but they were unable to start until October. So my yard was torn up with no entry to the front or back door all Summer. Construction debris and holes were all over and the yard was torn up. Luckily, the new contractor was able to tear out the first contractor's work and complete the project perfectly in six days. It is now March 2019, and the contractor still has not refunded my $5,632.50 deposit.They also took down this review on their Facebook page. EDIT 12/2019 After a court appearance and several court filings for bank account garnishments on the business, our full deposit has been returned. Glad to have this over with. read more