Love Dr. Troy! The office staff always manages to squeeze me in when I'm sick. (That's really the…read moreonly time I go). Dr. Troy is always nice & listens to me when I talk. I feel like she gives me decent options about my care. I like the new office too. The nurse who always does my check-in is awesome as well! YAY, I'm a happy pt.

Dr. Troy has been the best doctor I have seen in over 30yrs. Always listens, offers advise when I…read moreneed it and fits me in when I need to see her immediately because of sickness. She's straight forward but has heart. I wouldn't trade her. Could get some of my medications from another doctor I see but because I'm not always sure of the other ones, I wanna keep her as my prescriber because I know I'm going to keep her. Went through alot of problems and she listened and I didn't feel judged one bit. The staff are great too. Polite and accommodating.

After one visit, I can say that I am a BIG fan of Dr. Golovan…read more I recently moved to Cleveland and didn't have a doctor. I needed a physical, so I called a number of doctors' offices covered by my insurance. Unlike the others who either weren't taking new patients or weren't taking them for months, Dr. Golovan was able to get me in within ten days of my call. His staff is friendly, and unlike virtually every other doctor I've visited over the past decade, Dr. Golovan didn't subject me to the eight-minute shuffle--that game where overscheduled doctors make you feel as if you're imposing on them if you take up any more than eight minutes of their time. Instead, Dr. Golovan asked questions about my health. Then, he listened. Then, after I was done telling him about my concerns, we discussed them. I don't think I've ever had a doctor who was so genuinely interested in his patients' health and so dedicated to making sure that patients' concerns were taken care of. Also, the staff members I interacted with were extremely friendly and courteous. In sum, if you need a doctor in Cleveland, I would highly recommend visiting Dr. Golovan.

severe asthma and upper respiratory immune deficiency my…read moredoctor, Dr, Devi Jhaveri, is actually located at the east side office and I would drive there for any reason if I had to just to have the care that I have received for at least 20 years from these doctors. I have never gone to a practice that is this experienced, up-to-date, and as Capri g as the ones at AIA. I was happy when they opened a Westside location because I get a monthly shot and it makes it very convenient to just have to travel a short distance to get a shot that I am in and out of the office in less than 10 minutes. There was also a doctor there, Dr. Phil, who is new to the practice and I've met with once and I would take her as a stand-in for Dr. Javari as well. She was up-to-date on my case and had read my file and understood exactly what I needed. Then add to that an experienced, kind understanding on top of everything office staff. at both. I walk into either office. They know me they've checked me in and if there is time they've already checked on the dates and tell me what's open so I can make my next appointment that way I don't have to stop on my way out. They are always thinking of the patient time and doing all they can to keep things moving smoothly. That's what you need from the doctors office trusting caring staff member and doctors who really take the time for you. I give the practice of allergy and immunology associates the highest grade you can possibly get - they would get A+

Do not go to this doctor! I was prescribed a medication that ended up being $250 with insurance. I…read morecalled and asked for a new medication that was cheaper, but after being prescribed it I realized it had an ingredient I was allergic to. I called again and asked for Dr. Panuto to prescribe me a new medication. I was told I need to call my insurance and ask medication was covered under my insurance and also did not contain the ingredient I was allergic to. Now, have you ever heard of a doctor telling you to research your own medications? I spent hours on the phone with my insurance asking about medications without the ingredient and could not even be told the cost of most of them without prior authorization. This would have been made easier for me if the doctor could have just given me this information. I have now switched to a different allergist and called Dr. Panuto's office to have my test results sent. I told the woman on the phone to please call me when they faxed the records. I called the new doctors office 2 weeks later and asked to make sure they had the results and to my surprise, they had never received the fax. I called Dr. Panuto's office again and asked why they had not been sent and the woman told me I needed to have a records release form before they could send the forms. I'm confused why it was confirmed that the records were faxed but I was never told that I needed a release form? Do not go to this doctor!

Dr. Cirino has been my primary care doctor for a number of years and I am very pleased with the…read morerelationship. Dr. Cirino's has patient visits at 2 locations, on Green Road in South Euclid and on Solon Road in Solon. At both locations I have gotten through my appointments in a reasonable time. Thankfully I am relatively healthy and Dr. Cirino has helped maintain my health and encourages me to keep going in the process. During the annual check ups Dr. Cirino takes time to talk to me and to actually discuss what I am doing and what I need to know. His staff is very good at doing any extra diagnostic testing such as EKGs. My prior primary care doctor was a bit difficult for me; he had different patient tiers with extra charges to provide additional services. This became an issue when I needed my regular long term prescription renewed, I either had to pay an additional fee or come in for an additional visit. Dr. Cirino's office has handled prescription renewals with little fuss and no additional cost. I have been very happy with Dr. Cirino as my primary care doctor. I appreciate the way he handles his practice and how he relates to me as a patient.

Caring thorough doctor, staff is friendly and caring. Only negative is negotiating the online…read moreinformation

I have been a patient of SWFP for over 20 years. The doctors are amazing - the office staff is…read moreHORRIBLE. Extremely unfriendly, less than helpful and overall rude/mean. If the doctors were not as wonderful and talented, are they are, the staff would have caused me to change years ago.

I'm new to this side of town so when I needed to see my regular dr. and couldn't get in for 3 WEEKS…read moreI started calling around and found this dr. and couldn't be happier Not only does he see patients starting at 7 am (which is a god-send since I don't have to miss work) but he also has some evening hours several days a week too. I got in for a new patient appt. next day. Dr. Holtzmeier was on time, very professional and great bedside manner. I didn't feel like he was rushing me out when I asked him tons of questions either. The only thing I would change would be to have better signage for his office. They are located on an entire floor above Hoolihan's Restaurant on Detroit Rd. (off the Columbia exit) but all that's there is a University Hospitals sign. Kind of confusing but so worth it once you know where you are going. I'm quite happy with my choice of Dr. Brant Holtzmeier.

Great family and general physician. Very intelligent and caring. Takes the time to explain pretty…read morecomplicated medical terminology to my father and I in a way that we both understand and can then explain to our other loved ones as well. The people that work in the office are pleasant and generally in a good mood as well.

Love Dr. Nanne. I threw out my back while cleaning the kitchen sink (it's hell to get old) and he…read morewas able to see me same day. Took x-rays and on my next visit thoroughly explained to me what was showing. I've been back about 5 times and I feel great after getting adjusted.

The physicians, if you can get in to see one, are terrific. However, the University Hospital system…read morehas turned out to be bureaucracy at its worst. First, their front desk staff are rude and overzealous. If you are ill, you can be expected to wait 2 months for the next available appointment or go to an urgent care, when your physician might have squeezed you in. The scheduling only seems to allow for well-patient visits. This may be because UH requires that each visit last only for 15 minutes, putting pressure on physicians to be caring, accurate, and able to diagnose and treat every single thing in 15 minutes. This is not the fault of the practitioners, but rather the system. And is reflected in UH's low abysmal ratings. But really, the front desk staff is reliably awful at this location.

They are always quick to respond and very sweet! I have a lot of health conditions and they help me…read morewonderfully!