Office has kiosks to sign in. Easy to use, friendly staff. Wait time was minimal, and they have a…read moreboard letting you know if doctor is on time or running behind (and for how long). Clean and bright. Dr. Vekstein great, kind of quiet, yet very nice.

Five years later I'm here again with a family member who has stroke symptoms. Busy place, but we…read moregot right in. Note: If your symptoms are not life threatening go to Urgent Care. Staff was quick to start procedures. I asked questions and got answers. Finally a room opened up. There, the nurse went over procedures and meds (I had a meds list with me.) I am very happy with Cleveland Clinic.

Drs here saved my life here and after several rapid response ER Crisis Trauma Team saved my life. I…read moreowe my life to Great Drs and Nurses at Hillcrest Hospital. Everyone here really cares as I was not supposed to be here anymore and all the Caring People here gave me strength to fight four plus years. I feel safe here from minute I walk through ER doors. Drs Trauma Team picked me off floor one night I Coded Thank You for saving me. Drs don't know I drive to parking lot other times same heart racing and BP very high as I wait it out in parking lot for hours scared and confused finally Great Drs solved my mystery medical issue. Thank you for your kindness everyone in medical that is forever appreciated

I can't give a review on care but I chose 5 stars since I don't feel I have the right to lower…read moretheir rating. I had to cancel my appointment to get a 'cardiac clearance' because the procedure was cancelled. I want to say they have the right person on their phones. Maureen answered my call and was helpful and efficient and quite a pleasure to talk with. That's the type of person you should want for the face of your company! She's a keeper. I'll update my review if I have to see the doctors there. But at least you know they care about who they let speak for them. IMO, the initial contact is crucial.

This is a service I do not recommend using. The doctor's staff is professional and courteous and…read moreDr. Botti is regarded by my own personal physician as a competent cardiologist. However, the parent company Cardiovascular Consultants uses an unscrupulous billing practice of being ill prepared for the patients and force a second, unnecessary appointment. The medical providers throughout Ohio have contracts with the insurance companies that allow for a preset charge set on a case by case basis which the insurance companies evaluate. So for instance, if the provider charges the insurance company 200 dollars and the amount allowed is 90 dollars, they have to honor that plus the copay of what your contracts allow. This provider does not honor this policy, charging you a ridiculously high rae way over the insurance premium maximum plus charges an additional 5 dollars for each statement they sent you plus a 20 dollar collection charge. So a 120 dollar bill turns into 265 very quickly and they are not wiling to compromise that. Cleveland Clinic physicians are not permitted to do this and are generally higher rated. Ask your doctor to refer you to a CCH physician.