What came next made that drive look easy. We arrived at 6:17 and got checked into Fairview…read moreHospital West Park. Triage and then some X-Rays within the first hour. Then 7 hours of waiting room time as the patient sat there in pain. Hour three: I got her a new ice pack, Hour 6: another ice pack. Each time I spoke to the triage nurse who assured me that they still had no beds and if we left we would leave "against medical advice" AMA. This would affect our medical coverage. Some we were trapped. Just assume there were about 30+ other patients in different states of pain, mental clarity and coughing fits surrounding us. Also a random monitor alarm that went off every 90 seconds like a torture device. It honked three times like car horn. The vending machines didn't work and mostly the staff was apathetic. Finally at hour 8 at 2:15am we got a room. First nurse Riley was a rock star and the Dr. , Dr Defabio, was no non-sense and attentive. X-Rays were explained and medication was given. 2 boots were given and at 3:30 we were told that we would be discharged. Then we sat until after 5am until a NEW nurse came in handed the patient her discharge orders and said all set and walked out not providing a wheelchair or directions on how to leave the maze of hospital rooms. I aggressively hit the call button and on the advice of my wife ( "be nice") , was nice when the nurse came back, I asked mostly calmly, "do we get a wheelchair? Will she be wheeled out? How do I meet her with my vehicle?" The NEW nurse seem put off and said something like, "I guess I will take her". By now it was quiet and other than the four employees sitting at the main desk were laughing and telling stories. It wasn't "bustling". The patient being a nurse, we know the struggle and overworked nature, but this was just seemed like an apathetic employee not seeing the patient as a human. Overall. The 11 plus hour wait/ visit was cruel and painful. ( I figured if we multiplied my level of frustration by 3, we had how the injured patient felt). We have already contacted the hospital ombudsman and filled out the survey that was emailed. We will not ever set foot in Fairview ( considered our "go to" hospital for years ) ever again. That's all we ever wanted was good heath-care and the patient's diagnosis and treatment plan. Stay away from Fairview ER. Also hospitals should disclose "wait-times" as we would have gone elsewhere rather than be trapped for 11 hours. Everyone knows how positive I am. Hard to be positive with such bad treatment. Ok....off my soapbox.

Beautiful hospital on Lorain near the metropark.m system (entrance right behind the hospital…read moreentrance). Staff were uniformly supportive and polite throughout her stay. We were pleased with the service and would have no problem with returning .

My grandfather has been receiving excellent and exceptional care here. For the multiple times he…read morehas had to come back after a stint at the hospital, we always request that he come back to this facility. Administration is excellent and so caring. It's such a relief to find a place where we can rest easy knowing he is being taken care of! Thank you!

Changed ownership, not sure if inside has changed. Focus on just maintaining most residents. Poor…read moreactivity an therapy programs for residents; saved for outpatient rehabilitation

I highly recommend this office. Very pleasant and friendly atmosphere, highly qualified doctors,…read moreexcellent staff. I feel so much better after the treatment and massage. Thank you very much for your help.

This whole outfit is great. Adam and Dan have taken care of me for years. I've been to other…read morechiropractors and these guys surpass I would say I almost lost faith in chiropractors until I met these guys. From chiropractic to massage therapy to acupuncture they've gotten me out of more pickles than I could think of most of the time I'm healed within days or even hours however, if it's something deep rooted that you've let go a long time trust the system, and they will fix you up!

The staff is caring & thorough. They are prompt when it…read morecomes to getting you to the back on time. The only reason that they got a four star is because parking is not that great!

Dr. Ty, Kim, Jasmine and Marleigh were wonderful. They…read moreseemed to genuinely care about addressing my pain. Maggie cut off my care preemptively, twice. I stuck around for a few years, won't be back.

It has only been 5 days since my loved one was transferred to Regency Hospital West from UH main…read more To be fair, I'll give it some time. At this point though, I'm not pleased.

Update - scalp healed with prescription med. Bedsores, 2 healed one on hip partly healed after one…read moreyear but infection set in and entered his blood, then bone. Wound still red and oozes, plus pieces of bone have surfaced. Oral antibiotics didn't help. Admitting him into the hospital for a pic line needed. He is holding his own and his body is remarkably fighting this. He is on Hospice and never wants to go to a hospital again.

Dr. Mandat treated my significant other for a wound. His bed side manner is okay but he is very…read morevery rough. With very little sympathy with the patient whom he is causing a lot of pain. Other than that his nurses were great and very considerate.

He is one of the best doctors I've ever met in my whole life. I wish he still took family patients.read more

miracle workers. Great experience with everyone here. Talia is the best PT I have ever met. They…read moretruly care.

I have been a patient here several times. I cannot say enough good things about the therapists…read morehere. They are caring, professional women who really listen to you. The facility is pleasant and comfortable with a kind of "we're all in this together" attitude. Patients are comfortable talking to each other and sharing experiences. One of the things I really appreciate is that, depending on the injury, they start the therapy session with 10 minutes or so with a heating pad. It really made it easier for my muscles to stretch during therapy with heat first. They also have a massage therapist available. A massage after therapy cut down on pain and stiffness for me. I saw Talia both before and after rotator cuff surgery and experienced very, very little pain after surgery. Even my surgeon was surprised. I can not recommend them enough. They do a wonderful job!

Had a great experience at the Cleveland Clinic's travel clinic before going to Africa for a couple…read moreof weeks. It was very easy to make an appointment there and only required a 40 dollar deposit which was applied to my end bill. I was very impressed at the knowledge and organization of our Doctor, Nancy Ivonovsek (sp?). She was not only very helpful and had all the right resources but was extremely interactive and friendly. I fear sometimes that bedside manner is becoming a lost art in the medical world but this was not that case in my experience at the travel clinic! One of the drawbacks of the travel clinic is that they don't take any health insurance. However, they were kind enough on the phone to educate me on this and tell me which shots I could get free from my primary care physician for instead of them. Also, their billing system appears a bit out of date, as we paid in full before leaving, however were still sent a bill since it was taking weeks for our payment to actually show up on our account. Still sorting that out a bit but I don't think it'll be an issue. Overall my experience was top notch and I could see easily why the Clinic is a world class facility. One particular note that blew me away was that initially the doctor had forgotten one of hte prescriptions to give us that we asked for but was not necessary for all travelers (Diamox - altitude medecine). It accidentally slipped all of our minds as the appointment went on. Our appointment was on a Friday and I meant to call them the following week to inquire about it but was dreading going through the red tape of telling them that the doctor had already approved it, etc. To my surprise, the following Monday Dr. Ivanosek herself called my cell phone and apologized for forgetting to write that prescription. Since I was out of town they went to the trouble of mailing it to my apartment so I still had the option to go to whatever pharamcy and I wanted and it was ready when I got back. Very impressive!

Called multiple times - there is only one operator. By the 7th time I got hold of her when I called…read more2 weeks ago (late February) I was told that there are no appointments until March. Terrible customer service