Tried to enroll in expensive concierge service for quality healthcare. On my initial call, I was…read moretold Dr Morledge was taking new patients and was capable of managing my healthcare. Eager and excited to find a well rounded physician, I hung up and rearranged my finances to pay for services. I called back multiple times less than an hour later, no answer. After leaving a voice and text I finally got a call back and was told that Morledge didn't have capacity to see me for at least month and I would need to wait for an appointment just like a normal clinic after paying. $4000 per year to be treated like a normal clinic?!! Insane and frustrating to dump time and money into doing the right thing for health and be met with such apathy and misguided advertising. This clinic is acting like a concierge service but you will a classic clinic experience. Buyer beware.

Dr Tom Morledge is an excellent physician and highly recommended as your first line of support in…read moremaintaining your personal health.

I had been a patient at this practice for many years. I will, however, never go back as a result…read moreof my experience with one of their docs, Dr. Claudia Villabona. Dr Villabona is a fiery Columbian doc who seems to feel patients can wait up to an hour to see her while she then pushes them through an appointment with nothing but dictates. She doesn't care whether you agree with her or not. She could not care less whether you see her or go see someone else. She will refer you to a specialist as soon as you tell her something more than the flu or a cold is in play. Socialized medicine is, clearly, a much better suited model of practice for this South American doctor. This doc is overwhelmed and under-performs. She only works part-time as well, which, shows up in her performance. I would strongly recommend not seeing this doc unless you are interested in feeling like a number and not an individual. Perhaps a gulag in Siberia would be a better forum for this doc to perform her medical arts skills (or lack there of.) UHHS and Markowitz, Rosenberg, Stein and Associates should do a thorough review of this docs skills, outcomes and overall performance. Thanks to Yelp for providing this forum for consumers. It's about time docs are knocked down to normal size people and evaluated freely, fairly and honestly by the actual customer - the patient!

Helpful Tip: This location has multiple entrances and parts of facility (i.e. North and South)…read more Check your MyChart for additional details about the location of the office you're visiting. I visited Beachwood Family Health & Surgery Center (Cleveland Clinic) on Saturday. Yes, some doctors have Saturday appointments at this location. I frequent the location for my bloodwork, quick Urgent Care visits, and primary care visit. This time, I was very impressed with my experience (not always the case). From the moment I arrived, the facility's welcoming atmosphere and efficient operations stood out. The parking lot offers various options including self-park, parking garage, and valet. Typically, this place doesn't get busy, so it's easy to park. The lobby has check-in kiosks and helpful greeters to navigate you. They're always eager to help if you address them. The lobby also has a lot of greenery which really adds to your experience even if you're sick. The campus is pretty small and easy to navigate. There's helpful signage to indicate parts of the building. It's a much better navigation experience than any other Cleveland Clinic experience. Think of it as a suburban campus that's easily located on Cedar Rd. The center offers a wide range of services, including primary care, specialty services, and an Express Care Clinic for urgent needs. The convenience of having on-site amenities like radiology, laboratory, and pharmacy services, and bloodwork is unmatched. With a positive review this time, I'll say that I would highly not recommend visiting their OBGYN department here. I had a very negative experience which made me switch campuses to better care. Overall, my visit to the Beachwood Family Health & Surgery Center was a positive experience. The combination of comprehensive services, dedicated staff, and a patient-focused approach makes it a standout healthcare facility in the area.

I had a procedure to be done, staff was super friendly and caring ! They were very quick with…read moreeverything !!

Dr Villabona is a fiery Columbian doc who seems to feel patients can wait up to an hour to see her…read morewhile she then pushes them through an appointment with nothing but dictates and directives. She doesn't care whether you agree with her or not. She could not care less whether you see her or go see someone else. She will refer you to a specialist as soon as you tell her something more than the flu or a cold is in play. Every medication she prescribed to me had strong negative side effects... and I no longer use any of them. On top of that, she only works part time. Socialized medicine is, clearly, a much better suited model of practice for this South American doctor. This doc is overwhelmed and underperforms. I would strongly recommend not seeing this doc unless you are interested in feeling like a number and not an individual. Perhaps a gulag in Siberia would be a better forum for this doc to perform her medical arts skills... or lack there of. UHHS should not be happy with this doc... if anyone there really cares.

The first time I decided to try Botox, like many, I was nervous, confused and hesitant. But, Dr…read moreKim and his staff quickly put me at ease. Dr. Kim was professional and made me feel comfortable about my decision which I had been debating on getting for years. He was honest, flexible, patient, and provided great recommendations that made me feel like he had my best interest. He spent time answering all of my questions and addressing my concerns. He explained the procedure before, during and after. I loved the outcome and have continued to see him on a regular basis. Thank you, Dr. Kim.

I tried many Dr's for corrective lip injections due to a curvature of my lip and after many failed…read moreattempts I met Dr. Kim, who with steady hands corrected and consistently maintains a natural look. Even when I want more, he pauses and we talk through what I want and if it's going to result in a look that I will like instead of blindly agreeing. He is not greedy and therefore has his patients best interest in mind. I have since trusted him with many other procedures and the consistency of his work is mostly what impressed me. He is clean, conservative and careful and priced fairly. He is busy but always willing to work with my schedule so I will never trust another Dr. with my face again. Thanks Dr. Kim!

If I could leave 0 stars I would. I had to reschedule my appointments multiple times to start…read morewith. When I finally saw him, I found that he stared more at the computer than me. As someone who has been taking allergy shots for over 30 yrs, he wanted to stop my shots even when told I was miserable without them. Basically, he was wishy-washy and denied me continuity of care of current allergy problems. He didn't listen to me and take my comfort and former health into consideration. If you are looking for a considerate doctor, DO NOT GO TO HIM!

Gregory Watts has to be one of the best doctors in the area. Specializing in asthma, allergy, and…read moreimmunology -- this man knows his stuff. I've worked in healthcare for close to half of my life now (16 years total) and I VERY RARELY encounter physicians who are personable, compassionate, and actually WANT to take the time to sit down with a patient to explain anything. And yes, I realize that most of them just don't have the time to have any kind of bedside manner. Dr. Watts sat down with me twice, for about 20 minutes each time, while I was in his office for close to 2 hours. He was very thorough and not in an annoying way either. I had been in misery from unknown allergies for several months. Dr. Watts helped to identify some of the culprits and gave me lots of great advice. He also sent me on my way with some very effective therapy. The rest of the staff at this office were wonderful as well. If you're suffering from allergies this is where you need to go -- ASAP. and P.S. -- I got a same day appointment without even asking!

I have been a patient of Dr Isakov for over 30 yrs!!!! I was a young guy out of college back…read morethem!! I needed a PCP for My first job and he was located I'm Lyndhurst where I bought my new home. Dr Isakov is truely not only a special doctor with extensive knowledge...but a special person too!! His staff is very busy and are truely a pleasure to work with...from the Physician Assistants ...to The nurses...to the office staff...all top notch!! There is also a lab and urgent care in the same building owned by the same practice which makes it very convenient...Thanks Dr Isakov!!!!

I've been going to Dr Isakov since I was in my teens. He's taken care of my entire family. Very…read morecaring and concerned with a very good sense of humor. His staff is great, and know me by sight or the sound of my voice. Seriously, it just doesn't get any better.