Very helpful, friendly, and professional. Listens to you and takes time.read more

I had been a patient at this practice for many years. I will, however, never go back as a result…read moreof my experience with one of their docs, Dr. Claudia Villabona. Dr Villabona is a fiery Columbian doc who seems to feel patients can wait up to an hour to see her while she then pushes them through an appointment with nothing but dictates. She doesn't care whether you agree with her or not. She could not care less whether you see her or go see someone else. She will refer you to a specialist as soon as you tell her something more than the flu or a cold is in play. Socialized medicine is, clearly, a much better suited model of practice for this South American doctor. This doc is overwhelmed and under-performs. She only works part-time as well, which, shows up in her performance. I would strongly recommend not seeing this doc unless you are interested in feeling like a number and not an individual. Perhaps a gulag in Siberia would be a better forum for this doc to perform her medical arts skills (or lack there of.) UHHS and Markowitz, Rosenberg, Stein and Associates should do a thorough review of this docs skills, outcomes and overall performance. Thanks to Yelp for providing this forum for consumers. It's about time docs are knocked down to normal size people and evaluated freely, fairly and honestly by the actual customer - the patient!

Helpful Tip: This location has multiple entrances and parts of facility (i.e. North and South)…read more Check your MyChart for additional details about the location of the office you're visiting. I visited Beachwood Family Health & Surgery Center (Cleveland Clinic) on Saturday. Yes, some doctors have Saturday appointments at this location. I frequent the location for my bloodwork, quick Urgent Care visits, and primary care visit. This time, I was very impressed with my experience (not always the case). From the moment I arrived, the facility's welcoming atmosphere and efficient operations stood out. The parking lot offers various options including self-park, parking garage, and valet. Typically, this place doesn't get busy, so it's easy to park. The lobby has check-in kiosks and helpful greeters to navigate you. They're always eager to help if you address them. The lobby also has a lot of greenery which really adds to your experience even if you're sick. The campus is pretty small and easy to navigate. There's helpful signage to indicate parts of the building. It's a much better navigation experience than any other Cleveland Clinic experience. Think of it as a suburban campus that's easily located on Cedar Rd. The center offers a wide range of services, including primary care, specialty services, and an Express Care Clinic for urgent needs. The convenience of having on-site amenities like radiology, laboratory, and pharmacy services, and bloodwork is unmatched. With a positive review this time, I'll say that I would highly not recommend visiting their OBGYN department here. I had a very negative experience which made me switch campuses to better care. Overall, my visit to the Beachwood Family Health & Surgery Center was a positive experience. The combination of comprehensive services, dedicated staff, and a patient-focused approach makes it a standout healthcare facility in the area.

I had a procedure to be done, staff was super friendly and caring ! They were very quick with…read moreeverything !!

Dr Villabona is a fiery Columbian doc who seems to feel patients can wait up to an hour to see her…read morewhile she then pushes them through an appointment with nothing but dictates and directives. She doesn't care whether you agree with her or not. She could not care less whether you see her or go see someone else. She will refer you to a specialist as soon as you tell her something more than the flu or a cold is in play. Every medication she prescribed to me had strong negative side effects... and I no longer use any of them. On top of that, she only works part time. Socialized medicine is, clearly, a much better suited model of practice for this South American doctor. This doc is overwhelmed and underperforms. I would strongly recommend not seeing this doc unless you are interested in feeling like a number and not an individual. Perhaps a gulag in Siberia would be a better forum for this doc to perform her medical arts skills... or lack there of. UHHS should not be happy with this doc... if anyone there really cares.

The first time I decided to try Botox, like many, I was nervous, confused and hesitant. But, Dr…read moreKim and his staff quickly put me at ease. Dr. Kim was professional and made me feel comfortable about my decision which I had been debating on getting for years. He was honest, flexible, patient, and provided great recommendations that made me feel like he had my best interest. He spent time answering all of my questions and addressing my concerns. He explained the procedure before, during and after. I loved the outcome and have continued to see him on a regular basis. Thank you, Dr. Kim.

I tried many Dr's for corrective lip injections due to a curvature of my lip and after many failed…read moreattempts I met Dr. Kim, who with steady hands corrected and consistently maintains a natural look. Even when I want more, he pauses and we talk through what I want and if it's going to result in a look that I will like instead of blindly agreeing. He is not greedy and therefore has his patients best interest in mind. I have since trusted him with many other procedures and the consistency of his work is mostly what impressed me. He is clean, conservative and careful and priced fairly. He is busy but always willing to work with my schedule so I will never trust another Dr. with my face again. Thanks Dr. Kim!

If I could leave 0 stars I would. I had to reschedule my appointments multiple times to start…read morewith. When I finally saw him, I found that he stared more at the computer than me. As someone who has been taking allergy shots for over 30 yrs, he wanted to stop my shots even when told I was miserable without them. Basically, he was wishy-washy and denied me continuity of care of current allergy problems. He didn't listen to me and take my comfort and former health into consideration. If you are looking for a considerate doctor, DO NOT GO TO HIM!

Gregory Watts has to be one of the best doctors in the area. Specializing in asthma, allergy, and…read moreimmunology -- this man knows his stuff. I've worked in healthcare for close to half of my life now (16 years total) and I VERY RARELY encounter physicians who are personable, compassionate, and actually WANT to take the time to sit down with a patient to explain anything. And yes, I realize that most of them just don't have the time to have any kind of bedside manner. Dr. Watts sat down with me twice, for about 20 minutes each time, while I was in his office for close to 2 hours. He was very thorough and not in an annoying way either. I had been in misery from unknown allergies for several months. Dr. Watts helped to identify some of the culprits and gave me lots of great advice. He also sent me on my way with some very effective therapy. The rest of the staff at this office were wonderful as well. If you're suffering from allergies this is where you need to go -- ASAP. and P.S. -- I got a same day appointment without even asking!

If you're looking for a sign, this is it! Do it! Have Dr. Frankel do it for you…read more From the moment you first hear from Katie, you'll know this is the place for you. She is super positive, direct and no nonsense. You will definitely know that your business is valued. Walking into Dr. Frankel's office you'll be met with style. First impressions are that this is a guy that has an eye for beauty. His staff are a direct reflection of the environment that he provides for his patients. Danielle is the first face you'll see and she's brilliant! You'll only ever see her genuine, electric smile beaming. There will never be a doubt in your mind that the staff there truly care about you. Dr. Frankel is a pretty dashing guy, himself. You'll be at ease the moment you hear his soothing, resonant voice. You will immediately recognize that his standards are high. Dr. Frankel is someone you can trust with your face. I did and I am absolutely delighted with my results. He gave me symmetry and you can have it too! My eyes are awesome!!! I had an upper blepharoplasty in office and it was a breeze. I'm about a month out and my eyes look great! My swelling and bruising were minimal, partly because I follow directions, but mostly because my doctor has so much finesse! I'm back to rocking that winged eyeliner that I almost had to give up forever because of my hooded eyes. I couldn't be more pleased with my very natural looking results. The only way you'd know that I had this done is by reading this review, because I look like I woke up 10 years ago, haha. (I'm so happy) Do it!

Jonathan Frankel is one of Cleveland's finest facial plastic surgeons. I have known Jonathan for…read moreseveral years and his expertise has never swayed. He is consistent, offering me the best results every time I see him. As an aesthetician of 20 years, I am often asked by my clients for a referral for a plastic surgeon. I confidently recommend Jonathan Frankel to all of my clients and friends, knowing they will receive the utmost care, whether it be injectables or surgery. Botox has become so common and with many choices out there as to where to go or who to receive it from, I truly believe seeing a facial plastic surgeon is the smartest decision. Jonathan Frankel is a true gem, gracious and kind. He's cared for 2 of my children, stitching their chin and eyebrow after crazy kid accidents. I will forever be grateful for that! Over all I would 100% recommend Frankel Facial Plastic Surgery!