The staff is extremely welcoming and are clear on all information. Providers provide great services and will answer any questions .

id stop going if i could. Never on time, never have consistent hours. will cancel appointments for you without notice. i go in for a shot at other places it takes 10min at most, with this place i never know if im going to be in the waiting room for 30 minutes or 2hrs before going back. They force you to use mychart but never read it. read more

I have never been treated so badly. I was hurt during the exam and then it was determined that I would not be able to have a Mirena inserted after I was already dehumanized by the bitch of a nurse practitioner. She left me alone in the room for a half hour and I finally left. I had to call back and speak to the main doctor to get a referral that the NP promised me but never gave me. I would rather die than ever go back to this location for "help". They only look at their patients as dollar signs and offer no mental support during difficult exams and/or situations. Avoid going here at all costs. I was literally treated like a piece of trash that you'd find on the street. read more

This past fall I came for my well visit and a flu shot. Both were speedy and professional. The doc was great, the HCA staff person who gave me my shot was nice and explained I had to wait for a little after my flushot in case of an allergic reaction, and everyone was generally great. read more

I'm an American so naturally, I'm uninsured. I've been lucky enough to have escaped major injury and chronic illness so far *KNOCK WOOD* but every now and again, a girl needs to make sure the works are functioning properly without a student loan-sized bill to look forward to. Hiya, PP. The girls are always friendly and pretty quick, though if you need a doctor doctor you'll have to wait until his in-residence day and hours. If not, hit up the nurses for your tests and exams. Some of the nurse practitioners are extremely friendly and knowledgable, others sort of hustle you through. It's a crap shoot as far as what you might get but if you set the pace and answer your questions completely, you should get what you need. The sliding scale works with your income level and is very reasonable. The parking lot is huge and they are located on the first floor, easy come and go. I'm thankful that Planned Parenthood exists, hopefully our politicians can figure out a way to get along with them because the service is invaluable. Take care of your lady plumbing, girls! read more

Needed my usual monthly birth control and didn't want to go back to a big hospital and wait forever. So my friend recommended I try out Planned Parenthood. (Shout out to Donikea A.!) So here's a breakdown of my first experience: * Scheduled the day before online - simple! * Walking in - parking was easy, lots in the back, nothing is labeled on the outside, but once you walk in the building you can read the directory on the wall that says it's in 250. Took the elevator right up. Pressed the doorbell lock button this, was let right in. The girl at the front desk was beyond friendly, called me by name, helped me with paperwork * Waiting - waited maybe at most 10 minutes - unlike the Cleveland Clinic OGBYN where I've waited upwards of 2 hours. o Only flaw - it was in the upper 70s yesterday - lets just say I already needed my hormone pills and I definitely felt the lack of air conditioning lol - but hey they had fans * Exam room - clean, efficient (enjoyed the condom chandelier) * Staff - the girl who took my pressure and asked me 101 questions about my sex life was super kind and understanding. Made me feel at ease, like talking to a friend - thanks girl! o Lisa - the clinician - Awesome! Super quick, understanding, concerned for my health. Willing to talk other birth control methods - just an overall good, easy experience With all that said - Ladies! If you need some birth control - medical reasons or not, try out Planned Parenthood. I had nothing but a great experience. Check it out! * I in no way sponsor or am affiliated with PP, just a pro choice, Alfa female * read more

Everyone in the office was super friendly and helpful. My NP was great! She listened to my concerns and addressed all of them. I would 100% go back and would recommend this facility to a friend. I also felt as if the facility was clean and COVID protocols were being followed and enforced. read more

I don't have insurance so this is a great place to get the pill. I need it for medical reasons, if I go without it I will feel just horrible, they have many options including having them delivered, very convenient and reliable. Their rates for check ups are very reasonable. I did have one complaint, they started only being open every other Saturday, but their hour of operation list on the site didn't reflect that. I drove all the way over there and it was closed at 1:30pm. All around a great place, ample parking, great landmarks in the area, and not that many protesters to annoy you. read more

The main clinician, the one who does the actual office visits, is rude and demeaning. Acting as though I'm just a number and a paycheck. Had no sympathy for ky racing nerves as I asked her questions about new procedures. I also got a mouthful from a receptionist who didnt like I brought my THERAPY dog into a medical facility. I know if osha comes in that they'd have a field day. But if I have the proper paperwork, then it's no problem. Displeased. Make the drive to medina, its worth it. read more

I've been a patient of Dr. Sogor's for years....he's a terrific OB/GYN and I've followed his practice from University Hospitals to PP in Rocky River. As a 50-something woman, I'm sure I'm the only one in the waiting room with hot flashes, but it's fun to be around young people and the girls in the office are very friendly and helpful. :) read more

If you want to see a doctor about issues or side effects you may be having from your birth control, I do not recommended this Planned Parenthood. Twice now by the same doctor I have felt rushed and very unconcerned for. The nurses are always pleasant though. I have always strongly supported planed parenthood since its been my only source of health care from when I first got on birth control in my teens but I am so disappointed with my recent visits. I'm now in search for a local gynecologist that accepts my insurance that I'll have to explained my whole history to in hopes of actual answers. I always appreciated the sliding pay scale they use but I guess it's worth paying more to feel cared about and to resolve painful issues. read more