I was diagnosed with severe spinal stenosis. I initially met with Mary Gulling. I also had sessions…read morewith Amanda, Rebecca, Paula and others. They were each helpful in teaching me exercises to strengthen my core. What I was so grateful about the experience is I was told not only what to do, but why. Also how I should be breathing while doing the exercises. I was also taught what to avoid. I have played racquetball for over 50 years and thought I would need to give it up. Amanda encouraged me to not give it up and I am playing again. Yes being more careful but still in the game. I did not want to live my life on the sidelines and I have learned so much. Yes things are different, but I'm still living an active life. While all the therapists have been helpful and caring, Mary is the best. She has made a huge difference for me. Thank you Mary. I appreciate you and your team so very much. Wishing you all the very best!!

I was happy to be able to schedule PT appointments even away from home after an automobile accident.read more

I've seen Rob H., the hand occupational therapist, for several months for rehabilitation of my hand…read morefrom tendon strain. I am so grateful to him for the amazing recovery I got. Rob is very friendly, compassionate, knowledgeable and goes above and beyond to succeed with patient's recovery. The place is small, but you find there everything you need to get great service, there's even a pool. There are also two physical therapists that are well experienced. Everybody treats you well, like family. I highly recommend this place! For sure I know where to return if I need it. NovaCare- Middleburg Hts

My husband received his therapy for hand surgery and his foot. I've attended a few visits with him…read more His therapist are very knowledgeable and tried to help him as much as they can. They have a small pool as well. Great for people who are prescribed water therapy. In my conversations with some of the therapist they seem to be able to help people with fibromyalgia. At least trying to help with the pain, etc. Overall a nice place.

The care is absolutely horrible and if you have an issue and want to talk to upper management or…read morecorporate they do not give you the time of day My mom had a camera installed in her room due to chargers and hearing aids missing and the staff still didn't care about checking on her and taking care of her. She was vomiting black liquid (which they assumed was due to an internal bleed) and did not check on her for 13 hours!!!!! I stayed there day and night for 9 days and not once did the bathroom or floors get cleaned and her roommate was taken to isolation during this time frame due to an infection

Went to visit my friend. The ladies at the front desk are nice and friendly and gave good…read moredirections on how to find my friends room. The place appears pretty clean and no funky odors. While visiting the nurses or aides came in a few times to check on my friends diaper, provide meds and see if she needed water or anything since she is immobile. The nurses also asked if I needed water or anything and brought an extra chair over when someone came to visit, which was nice.

Shurmer Place Senior & Assisted Living is a clean and well-run facility. The entire process of…read moregetting my sister into the facility was handled with the utmost professional courtesy and compassion. The highly experienced director was an absolute delight. Her friendly attitude trickles down to her staff. The facility is up-to-date, clean, spacious, and cheerful. The planned activities, which are vital to a person's well-being, were plentiful and fun. The activity directors are personable and compassionate. They often just came around to chat. The nursing staff is on top of their game! They log everything and are truly concerned for the health of their residents. They will keep the family up-to-date. The menu is full of variety and the food is tasty. Our family was well-pleased with the care given to my sister. She was thriving there and really enjoyed making new friends. We had peace of mind that she was safe. The staff knew our family by name. Unfortunately, my sister passed away after one year of being there of health complications while in the hospital. The director and staff were so compassionate towards us. The director even drove of few of my sister's new found friends to her funeral plus a few staff members came as well. The move-out process was unrushed considering all the many tasks that were on our plate. Every facility has its pros & cons. And, yes we had a few minor issues, but they were addressed in a timely manner. I highly recommend this facility.

I was a therapy tech at this facility. I must say, the only reason I kept showing up to work was…read morebecause of the patients and residents there. Many of the admits had been through the worst and having the opportunity to be by there side, offering encouragement and assisting with therapy meant a lot to me. I enjoyed transporting residents back to their rooms as I had many great talks with them. Most shared what was on their heart with me, some shared their fears, and a few their passions. I give this facility one star because that is the lowest rating I can give. I dealt with bullying, belittling, and racial prejudice on a daily basis. I reported this to corporate many times, but to no avail. I struggle with depression and anxiety, so everyday was a battle to go to work. I worked in the therapy department, and unfortunately most of my co-workers treated their patients like numbers. There is little to no empathizing and understanding with the patients. This made the residents upset and my heart broke for them. This facility is focused more on speed than its patients. Do not work here.

I have all my blood work done at this location. Never a problem, very much runs on time. The visit…read moreis short, and the people who have drawn my blood are always nice. I am here multiple times a year.

Horribly slow. Just opened and already running 30 minutes behind. No sense of urgency or customer…read morecare.