Christian was prompt, heard my concerns, gave his best solutions & a timeline for his work. He…read morewalked me through his finished work and future proofed my outdoor spigots. Would highly recommend!

They came to my son's house to fix a leak in front yard,they told him that it would cost $1200 and…read moremy son said he had a quote for $500 and they said we can do it for that. They were trying to steal $700 if my son would have said ok on $1200.Beware of the price they quote you and call someone else.

There are not enough positive words to describe our interactions with this company. They really…read moreseem to prioritize service over pushing unneeded work. We had a miscommunication today that could have gotten ugly but it was handled immediately and Jesse and Andy went above and beyond. I highly recommend Bow Tie and will not hesitate to call them if needed in the future.

The city of Arlington sent an email about excessive water usage and so after reading reviews, I…read morecalled Bow Tie Plumbing. They came to my property the same day. They ran tests and isolated the leak to be a valve inside toilet. Turned that valve off and meter stopped running. Incredible! I'm calling these guys for all my plumbing needs and you should too! Ethan and Dustin were the gentlemen that detected the leak, within 5 minutes might I add!

Janet Weatherford My…read morehusband bought a disposal online He could not get the thing to go in. He's replaced our disposal before, with no problems. We found Joe on Google It's Sunday morning Joe answered the call in a timely manner He came out replaced it. Very polite man Our cat enjoyed seeing him Prompt got the job done in a efficiently time.

Quick response and reasonable price. Chris did a great job. Would hire for future plumbing projects.read more

The name says it all. I was a bit disappointed at first. I…read morehad scheduled an appointment for an estimate, although, to be fair, I already had a good idea of what the work would cost. After reading reviews, I knew my decision wasn't really about the price--I was planning to hire Top Tech anyway. What disappointed me was that the estimate appointment had to be canceled that day, and I was even more frustrated by the interaction with the lady on the phone. As a business owner myself, I believe in taking care of customers and honoring commitments. If I have to do the job myself, I do it--I don't cancel on clients who are depending on me. The phone conversation felt rushed, and it seemed like she was trying to get me off the phone as quickly as possible, which I found annoying. However, Zach came out later that same day for the estimate, and he completely changed my impression. He was professional, honest, hardworking, and got straight to the point. It was 92 degrees outside, and I genuinely felt for the guy working in that heat. He provided a fair estimate, scheduled the work for the next day at 1 PM, and then actually arrived two hours early. The quality of the work was outstanding--top-notch service. My brother is an electrical engineer, so I have a decent understanding of electrical work, but he lives far away. I still have a lot more projects to complete around my house, and I will definitely be calling Top Tech again. When I do, I'll be requesting Zach specifically. Highly recommended.

These guys use AI to respond to inquiries really fast and efficiently so they can try to claim the…read morelead, which they do well. It's a pain in the arse to get scheduled. They don't use the info you put into the request, so you have to tell them everything all over again. After that, just hope you're the tech's first call of the day. Otherwise they won't show up until they finish their previous jobs, if they show up at all.

Really happy with Don's service! Laura, who helped me set my appointment, was so helpful and took…read morecare of us. Same day service. Don spent time explaining our situation and what was needed. He didn't try to upsell me or anything. Highly recommend!!

Inquired about needing a service done at my residence and person replied back quickly then all…read morecommunication stopped on their part.

Hot Water tank was leaking, and I refuse to take anymore cold showers. First let me say, the…read morecustomer service was excellent. It's December and I used most of my time off from work and told the persona on the phone that I will not be home until after 4:30. They definitely made it work for me. A young gentlemen named Travis called and arrived to replace the Water Heater. He gave me two options, to replace a pipe (where the leak was at) or the entire unit. I decided to replace the unit because it was old and was installed in 2005. Travis was very professional, smiled and explained everything in simple terms. In about less than 2 hours, he completed the install, and we were back to hot water again. If anything, I'll definitely recommend and use this company for their excellent service.

Owner has horrible business ethics. That's going to run down hill. Sorry. Has side businesses…read morerunning but won't honor the wording of the add. It's shady. And it's over 800 bucks. Which is small potatoes. But now it's principle.

Ben & his apprentice came out yesterday to unclog our tub drain and did a very good, professional…read morejob for a competitive price. I especially love how Carlos trained his apprentice to be meticulous while working & to clean up & leave the job site better than they found it. I would use them again if needed.

Thank you Ben and Made's Plumbing team for the quick scheduling and resolution to the issue at a…read morefair price.

My hot water heater decided to die at midnight.....I found Mark Ondras Plumbing while Googling…read more... Good reviews- so called and left a message at 6:30a on a Saturday- he called back at 7:30 and Austin was at my home by 9:30a and I had a new water heater by 12:30p. I couldn't have been more pleased. Austin was a true professional, kept me informed, cleaned up his work site & took the old heater away. They use American made commercial water heaters with a strong warranty. I thought the pricing very fair for the quality. Even better- Austin gave me the contact of the water remediation team they use- they trust this team. They came out within a few hours and we have a plan. I am very pleased with my experience with Mark and his crew. We call him again without hesitation.

New-to-me house. I first went to YouTube to watch videos about how to get the pilot light turned…read moreon. Even though I followed the steps, it wouldn't light. I saw Mark's sticker was on the water heater. He helped me over the phone. THANK YOU!