really a very bad attention on the part of the workers, rude and a lot of lack of attention. Very…read morebad I do not recommend it

Service is great, we are different we take the time to get to know your needs and recommend what's…read morebest for you! Come visit me Erick!

Have used Verizon over 20 years with little to no problems . Great service and they do work with…read moreyou on payments etc . I'm quite pleased with Verizon and their service and value .

We cancelled our service Sept 27, 2025 after being a Verizon customer for over 20 years. However,…read morewe continued to get bills. We called MULTIPLE times and spoke to foreigners working from home we could barely understand, and told them that we cancelled our account on Sept 27, 2025 and we wanted confirmation that our account was closed. And also to reverse the new charges on our account. They assured us the account was cancelled and they would be reversing any charges. We asked for email confirmation, and they said they would send it. We never get an email. A month goes by and we get ANOTHER bill, we repeat the process of calling and waiting a long time on the phone, tell them to send us a copy via email that everything is cancelled and we have a zero balance, "Yes, absolutely we will" nothing ever comes. We go another month, now the bill is up to $350+ I call back again and beg them to please get this fixed. By this point, they can't even find our phone number in their system. I'm beyond upset and frustrated at this point. Another month goes by and now we're in collections for nearly $500.00. I am going to the Midland TX store today and will be resolving this issue once and for all. I've never had worse outsourced customer service in my life. If I cannot get this resolved today, I'll be going on all social medias and repeating this same information about the absolute horrific service, along with inquiring about litigation with a local attorney. Edit: also for the past 30 minutes, I've been trying to call the local number 432.520.3535 and I cannot get anyone in that office to pick up. I get transferred to Atlanta eventually. Absolutely terrible service.

This has been the WORST service I have ever dealt with. I was sent a confirmation email that I…read morewould have a technician be at my apartment between 9-10am. So I took the day off work, at 10:45 I called to see a status update and was told that they were running behind and would be there shortly. At 4:00pm I called them again and then was told that my timeframe was moved to 8am-8pm and I still had some time left to wait. At 7:45pm, still no call or no show from the AT&T technician. So, I call them a third time and after 2 hours of being on the phone they tell me I have to reschedule and the earliest date is 1 week from my original installation date. The worst part is, this is the SECOND time that this has happened with trying to get AT&T internet and cable installed. I will no longer be going through this company with any of their services.

The only reason I'm giving them 1 star is there's not an option for 0 or negative rating. We…read morescheduled our services to be transferred to a new address for tomorrow. They discontinued our services at our current address today. We've spent over an hour on the phone with them just to be told " it was an error on our part. Unfortunately there's nothing we can do." I work from home and this has affected my ability to perform my job. They are NOT understanding, nor do they care the effect of their incompetence. If you want to pay alot of money for the worst customer experience, then AT&T is definitely your provider!!!!

I wish I could give less than 1 star. Staff were extremely rude and unhelpful. I felt so hurt when…read moreI left. I will never go back there

From the owner: Visit the T-Mobile store in Midland and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 3300 W Illinois Spc A can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

The Metro by T-Mobile located at 900 W Loop 250 N in Midland, TX. They HAVE NO PHONE NUMBER!!!!…read more This location might also be some kind of scam thing. My friend just bought something there... and the receipt they gave her... has a Doctor's office phone number on it!! The zip code there is 79705... but the receipt says 79707. It is ALL very fishy. How can a "phone store" NOT have a phone number???

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

After doing some Spring cleaning at the office we'd like to send a shout out to Luis for helping us…read moreout with 350lbs of Shredding we had in our conference room. You are the BEST LUIS we at Tripple C Health Systems THANK YOU!! :) Amy L @ Tripple C PAS Supervisor

We have had many workers come through our workplace for about 6 years but this is the first time…read morethat someone has helped us his name was Luis. We really appreciate the services you provided to our workplace. Thank you Luis! Jennifer Midland TX

We pay over $200 a month for our service to be only work part of the time. We have channels that…read morenever work and there are constantly outages for no reason. When outages happen it takes no less than 4 hours to fix them. I don't understand why Optimum is charging so much and they can't can get our service to work correctly. No to mention when I call for help or to see what sort of compensation can happen, almost EVERYTIME it's met with a I'm sorry we can't do that. I have stuck it out way longer than I should have.

Don't get WiFi from Optimum of midland or anyway ! They said bundle it's cheaper! They say it…read morecheaper if you autopay DON'T they won't run it on the first time so your late . Late fees come next ! Then service has lots of outage's ! problem after problem and still charging for services! Then after years of only WiFi and price increases every other year! We had to sell our home and channel and like I was told bring the box back and we did and then they charged me for another month !

After coping with a rude ass de escalation team that did the opposite of that. Had to, because I…read moream mentally ill, then employ coping techniques Due to it. I walked into this store resolute to absolutely be done, and the amazing local ladies PWNed as Proper Ladies Do... Ahem.

Worst company associates ever to deal with. I canceled my service on 3/24, today is 4/30 and…read moreapparently I still have it. I just spoke with a representative told her I wanted it canceled and ask for a mailing label to send the router back to them. She proceeded to tell me about deals, ways my bill could go down, etc. Ridiculous they do not listen to their customers. I still don't know if it's canceled. In regards to the internet, good connection, but bill steadily increases every month, yall been warned .