Until Yelp comes up with an easy to use Windows mobile phone app then I'm going to be tethered to my laptop for a while. (Screw the iPhone :) ) I don't think this offer is still available but I got a home modem and usb antenna for $50. It uses WiMax technology which is all wireless so for your home modem, you just power up your modem, cross your fingers and hope it finds a signal. What I thought was stupid is they didn't build a WiMax modem with a wifi router built in so I'm back to having a modem & wireless router again. The speeds are quite good from personal experience rather that actual data, I'd say its up there with dsl, cable but not up with fiber. I usually get 3 out of 5 green lights. The usb antenna can be used anywhere Clear is deployed. I've been good pretty much everywhere I've tried it but I'm weary when I travel to smaller towns. We'll see. To compare - I think my old home at&t dsl was about $60 and I had a EVDO mobile card from Sprint for $80. So Clear is definitely cost effective and I bet coverage & speeds will get better. And as Kevin G raps ... "I"m a mathlete, so nerd is inferred" read more

I switched to Clear after getting bad service from ATT. I don't know which one was worse. The Clear connection was never good, I got knocked off all the time and customer service was never much help. Their idea of fixing the problem was telling me to move the modem about an inch or put it closer to a window. I recently moved a few miles away from my previous location and found that the modem didn't work at all. I called in and they told me they didn't have service in my area so I asked to cancel the account. The rep told me he would email labels for returning the modems and that was the end of it. Now a month later, I'm getting calls several times a day letting me know that I owe an $80 re-stocking fee for cancelling my service. It doesn't seem to matter that I would not have cancelled if their service had worked at my new location. So I guess it's off to collections I go. I'm willing to take a stand and refuse to pay. read more

I don't agree with the positive things anyone has said concerning CLEAR wireless. I purchased my modem and two year contract in July of 2010. Everything is fine as long as you keep paying for the service and never call account services. When you call account services, it sounds like you are calling China. No one speaks clearly and they answer your questions from a script. If you ask to speak to a supervisor, they give you the song and dance about how they can help you and that the supervisor is going to say the same thing. ALWAYS ask for a supervisor!! For the past year, I've gotten slow speeds (most of the time only one light on out of 5). In addition, my Internet connection kept dropping. I take online classes, so I'd have to keep logging back on when the modem reset itself. I insisted it was the modem as it progressively got worse. Calling their tech support is ridiculous. Again, reading from the script and after you spend twenty minutes telling them what's wrong, they want to "troubleshoot" your modem. This is ALL the tech support knows how to do--make you turn the modem on and off. Finally, September 2011, after I don't know how many lengthy calls to tech support, I was told that I lived in a "dead zone" and that they couldn't help me. Are you kidding me? Mind you, each call I have made to CLEAR hasn't been less than 30 minutes in length. I should have never been sold the service and they were willing to cancel my contract. Um, okay, but it didn't end there. When I called them on the 17th of September to cancel my account, I also asked them to remove my credit card number from their system because I didn't trust them. They did so, and I assumed that they had cancelled the account on the same time. I also asked for a postage paid shipping label to return their useless modem. I have yet to see it arrive in my mailbox. I think I'll just keep it for something. So, my bill cycles on the 9th of every month. Yesterday, the 10th of October, 2011, I get a collection call from CLEAR. Again, another 45 minute conversation with account services (who keeps repeating mumbo jumbo instead of just speaking plain English truth) to find out that the moron I talked to in September notated that I wanted to keep my account open until the next billing cycle. So I made sure the rep cancelled it this time. The rep never said anything about a new balance. She told me that I would not have any further charges. It's not that they could charge me anyhow, with my credit card informatoin removed (thank God), but instead, they "bill" me and send me to collections!!! Since I called on the 10th and my bill generates on the 9th, they wanted me to pay the entire month for one day that was THEIR error. Another collection call this afternoon. I call back collections to tell them they can shove their monthly fee and that my account was cancelled. They send me back to account services, who says they can do nothing about the balance--only collections can--so they send me back to collections. Again, 45 minutes later, this idiot comes on the phone with "you'll have to pay the balance for the calls to stop." Uh, wrong. When I started talking about the FTC, they put a supervisor on the line who said he had cancelled the balance. FINALLY, victory. However, I still submitted an FTC report for their lousy customer service and collection practices. Never again. To those who think CLEAR is awesome: I think you haven't had to deal with their customer service or tech support much. Google comments on the web and you'll see you're in the minority. You get what you pay for. I got slow speeds, disconnected and lousy tech and customer service. I also got sold the service when I shouldn't have had it in my area. I much prefer my broadband now. I think it's worth the extra money. read more

We moved into our house in Fairview in June. We have dish network and their partner is CLEAR. CLEAR SUCKS DONKEY D**K!!!!! They are literally the worst company I have ever dealt with. Their customer service and connection is the worst in the business. I hate this company and will never use them again and I will make sure that I go out of my way to make sure that my family and friends do not either. Also in the next read more

Don't buy Clear. Fastest speeds are ~3MB/sec however every evening by about 8:30 speeds drop to less than 1MB/sec. Their marketing is much better than their technology. read more

i don't yelp very often but i went out of my way for this one! clear internet is a joke! definitely do not recommend it! so many things factored into whether or not i would connect to the internet. including the weather, placement of the router, having my window opened or closed. it was just horrible! and as in weather, i mean, that if it was raining or snowing, don't even try to get online because it isn't going to work!!! there were several other issues but i guess the most important is that this internet provider does not provide internet.lol. so my advice would be to do whatever you can do get your internet provided by any other company!!!!! save yourself!!! read more

I was really surprised to see a bad review since I have nothing but positive things to say. I switched over and also got the Netbook with the built in WiMax. It is awesome. Super fast, connects everywhere in the metroplex and real easy to use. The bundled specials are a great value allowing you to customize your plan to what suits you best. I plan on adding the Roku box to allow me to stream Netflix videos as part of my monthly plan. Definitely the way of the future. Fast connectivity, portable and for one good price. read more

Okay, 48 hours have passed with no phone call as promised by Clear. I called and was connected with a nice person who was trying to be helpful, but hasn't been given the tools to resolve issues outside of the "script". I was told that two refunds had been issued to my credt card yesterday, and I was given a transaction number for each. I had already checked my account on-line, before calling, and found no credit had been applied. In addition, the total of the two refunds that the Rep described was $30 more than had been debited. The Clear representative put me on hold for a short time, then told me they wanted to wait and see what amount gets credited before they would debit my account again for the refund overage. He asked that I call them back when the credit appears in my account. I decided that was reasonable, considering my choices. So, I wait yet again. I hope they'll send popcorn and cotton candy so maybe I can enjoy this circus. I forgot to mention that the monthly service price went down $5 the very next day after I cancelled. Also, the original sales person assured me that I would receive a full refund if I decided to cancel. Hmmmm. read more

Do not use this internat provider!!!!!!!!!!!!!!Go with Verizon or at&t for a wireless spot. If you ever have to talk their customer service, I feel bad for you. They sound like computer generated voices and can never understand anything you say. I have never written a review on yelp before, but this company is so utterly ridiculous that I had to let my fellow hard workng american's know!!!! Please, don't waste your energy and time dealing with this company!!!!!!!!!!!!!!!!!!!! THEY DON"T DESERVE ONE STAR!!! read more

I live in Denton, Texas, and I joined Yelp strictly with Clear wifi in mind. The bottom line is that they do not service this area, but the ones selling you the "service" will not tell you that. When I signed up, everything sounded amazing, especially the price! The set up went smoothly and the customer service was friendly and helpful. Then... slowly the upload and download speeds dwindled. The service was mostly terrible and only occasionally decent. The first year, each time I called, the speeds seemed to improve but not by much and only for a short time. Eventually, I got fed up, and I had to make multiple phone calls to get help. Finally, a representative told me, "I think I found the problem. We do not service your area." I was shocked and told her that I had been living in Denton and paying them for service for two years. Her response was just that she was sorry but they do not service my area. I was directed to call back the next day and was told the same information by another representative, so of course I told them to stop taking payment and cancel my account. Any hassle they gave me at that point was worth it, as I just wanted out of the contract with them so I could move on. read more

I barely have enough internet speed to write this yelp review, yet alone stream netflix. Moving the modem closer to the window is not the solution. I live in a high building in uptown dallas (the ideal clear environment) and my internet still doesn't work more than 50% of the time. I don't know which is slower, mid 90s AOL dial up or CLEAR? Please save yourself the frustration and spend the extra 10 bucks on an internet provider that works. read more

Had an endless conversation with the support to the point where i decided to quit the ISP. Bad coverage, bad internet connection, retarded tech support, too expensive. Ladies and Gents never use CLEAR. Ridiculous Support from CLEAR. tt_justin mercado: Then power cycle the device again. You: okay i just rotated the device You: i have no where else to position as it's perfectly positioned tt_justin mercado: Power it off then turn it back on. You: it's weird that i got the full connection You: 5 lights lit on 4G tt_justin mercado: I see. You: i think it's the server somehow giving me the wrong internet connection tt_justin mercado: Is there anything else I can help you with today? You: everything is perfect, my neighbour is using the same internet connection and he have a good connection You: so, i highly think the problem's elsewhere tt_justin mercado: I see. You: like i said, having this problem for like 3 weeks tt_justin mercado: I see. You: been writing emails to clear as well as chat support You: but none helping tt_justin mercado: I understand what you have gone through. And I'm really glad that you have a good connection now. You: well i don't have tt_justin mercado: Is there anything else I can help you with today? You: yes, my internet connection read more

Yelpsters BEWARE! Clearwire is invading the DFW area now. I took a gamble even with reading the bad search reviews with their cheap $30 a month Home Internet 3G Service. I mean most of the reviews I had read weren;t from the Dallas area so theres no way all that bad stuff could apply here , right? Oh Brother! What was I thinking? Obviously I was desparate to find some way to escape the clutches of the Verizon Fios money pit that had owned me due to no competition.. People I"ll be nice and just say, their connection was HORRENDOUS!! Couldnt keep any kind of continuous connection. It was a crapshoot everytime I tried to bring up a page. If it did connect, would loose the connection as soon as I hit the enter button. The Connection was just fragile. I could never connect on weekends or rainy days when everyone was at home. Tech support will have u on the phone for hours making u piddle with the modem. Trying different locations. At one time I found myself on the house roof trying to see if that would help the signal. Finally after being sent another modem and it doing the same thing, I realized that I was going thru what all the other reviewers had said. Finally, after not being able to get a stable connection for almost 3 months I finally paid $120 early termination fee an ran like heck! Maybe their mobile 4g is better? read more