I am glad I came here to check. This year they came to put…read morefiber optics I guess for the whole street even though most of us were not signing up. They ruined my front garden. Had to tell them to please be careful with the trees as they didnt care at all. After all this damage was done, they keep showing up trying to make me change. That my internet is slower, more costly... I know I have copper cables and you know what? my internet never goes down. When I have issues I can easily chat with someone, no wait on a phone. I am kinda done with them coming back when I already told them I want nothing to do with it now. I pointed at my no soliciting sign today and they said "I thought we were friends". So out of place. Now that I have read most of the reviews I am glad I sent them off for a third time.

zippy put in their fiber optics in our neighborhood and then began the harassment…read moreI have had several mails several emails and now four people come to my door within the last three weeks All have been rude and dismissive I would never have zippy even if it were free I tried calling their customer service and was told to just ignore it

Best experience I've ever had, had an issue a while back using a hot spot service that failed and…read moredidn't work after paying 10 bucks and it stopped working on me couple days later. I couldn't get a refund or service back up so I vowed to never use Xfinity ever. Then one day my roommate got xfinity then said he was paying like 30 dollars for a gig of internet but wouldn't share it. So I decided to cut my price of paying 70 for barely 10 megabytes with Xfinity. I bought into their plan and got hella benefits and promotions for being military. They made the set up super easy. So simple and way easier than at&t, only complaint was the wait time to get the service but well worth, I set it all up on my own just pressed a few buttons and scanned some bae codes and the system pretty much handled everything. They also included a streaming service bundle for so many apps. Highly recommend.

I don't usually spend much time writing reviews, but felt it was important to do so here. Changing…read morefrom my providers (Ziply for internet, T-Mobile for phone) to Xfinity (for a special intro package offer) was the worst decision I could have made. Xfinity's wireless was horrific - crashing on an hourly basis and running slow. The cell phone coverage wasn't as bad, but not at all great. And when I called the customer service line (twice) for technical assistance all they did was transfer me to their overseas office, and I got salesmen (not technicians) trying to UPSELL me. Just terrible. Absolutely don't use Xfinity services. Yikes!

TLDR; you get what you pay for. If you have demanding network needs and want a well engineered…read moresystem with service to match, I can't recommend Alee and HiTek Telecom enough. I contacted Alee with HiTek Telecom to get a quote on a complete network job for my home. Not only do my spouse that I work from home, but I also do a lot of photography and video that I transfer back-and-forth on my network and into the cloud. I was tired of poor and drop connections with my consumer level Wi-Fi system. In addition, I wanted a local security camera system that I can control without relying on a cloud service. After receiving a quote and agreeing on the scope of work, I scheduled the installation. Alee came out on time on the date scheduled and we walked through the plan of installation and confirmed what all my needs were. Alee and his team worked through the day and completed the install job in an incredibly professional manner. The installation and the cable runs, and all of the final product was exactly as described. After the install, Alee walked me through downloading all of the software that I needed, how to access and navigate the system, how to navigate and operate the security cameras, and ensure that everything was working properly. To be sure, this was a relatively large install for a residential application. I wanted ethernet drops in every room of my house, a new professional grade network cabinet, in-ceiling WIFi network, and a new suite of security cameras. I couldn't have asked for a better end product. I am quite pleased with the attention to detail of the install and making sure everything was perfect, workmanlike, and care was taken in my home. Alee came back out to adjust a couple of things for me after the fact and install an additional camera. Again, he was on time on the scheduled day. The workmanship was just as good and the communication has been stellar throughout. I truly can't recommend HiTek and Alee enough. Top-notch product and top-notch service.

Alee was great! Helped us turn the mess the builder left us for a media cabinet into a clean well…read morerun network rack! He also did a great job installing our security cameras! All for a very reasonable price! Can't say enough good things. See the included before and after photos!

THIS store, gets 5 stars from me today, but the overall Verizon Wireless customer service online…read moreand via phone, are straight up bs sometimes! There's no more "caring about loyal customers!" But, at this store today, JORGE B. (the manager), went over and beyond helping me, even though they were just about to close!!! He patiently answered all of my questions, helped me pick the right accessories, for my new phone and even placed my screen protector in there!!! What a gem!!! Everyone was really kind and courteous, to their customers tonight, just feeling appreciative, because it's becoming more and more rare these days!

Straight talk switched over to Verizon and the quality of their data SUCKS! I now have lagging with…read morethat little circle turning continuously switching to the next page, games are glitchy and IM SO ANGRY AND IRRITATED I thought we outgrew this lagging years ago. I got a 5G phone and it's lagging like a 3G phone did back in 2012. OMG !!! VERIZON - COME TO THE PARTY and act like a grownup wireless company I mean Really????? Sincerely, a very unhappy ex straighttalk changed to Verizon bullshit wireless customer. WOULD NOT RECCOMEND!!!!!!!

Finally ditched Comcast for Whidbey Telecom. By far the best on South Whidbey. Fast internet, no…read moreconnectivity issues while streaming and excellent customer service!

Whidbey telecom is a dinosaur there is better internet out there that I have seen. If you work…read morefrom home don't use them a waste of time and constant issues that arise . Go somewhere else for reliable and faster internet .

I am pretty sure that the collective brainpower of the staff at this store is less than a goldfish…read more I have had the MOST frustrating experience ever with this place. I came in to return a piece of comcast equipment, and requested NO CHANGE to my services... Well, Somehow.. the geniuses at this store managed to disconnect my services AND split my account into two accounts, one of which was connected to an apartment of mine from 11 years ago. I have spent over 15 hours on the phone and in communication with Comcast to fix everything these people managed to mess up. I have always despised comcast for their awful customer service, but this really took the top spot for worst experiences.

Waited a while to return a Wi-Fi box. Only two people attended to customers…read more Maybe offer a return box inside the store (Wi-Fi box has unique identification data anyway) .

Dimitri was knowledgeable, friendly, fast and reasonably priced. He offered some ideas for our…read morestarlink cable install and did a superb job getting us set up!

Dmyitri did a great job installing our Starlink. Nice clean installation inside and out. We would…read morerecommend his services.

Customer service is crap! They feed you what you wanna hear and never follow through with what they…read morepromise! Verizon sux so I thought I would try better service for my business! Half the phone calls get sent to voice mail without the phones even ringing! WTF??? This is a business!!! Dont trust them when they tell you they will crdit you for any early termination fees from your previous phone providers! I have been waiting 6 months and havent gotten jack shit...and thats after over 5 calls to the company asking for the credit the promised!

I'd recommend Shawn to anyone: his knowledge, efficiency, customer engagement, and outcomes…read moredelivered are outstanding. He's a networking and IT superstar. Costs: If you are upgrading your home network or other capability, and need to buy new/more gear, Shawn doesn't charge a markup on the equipment. In fact, once he's designed your solution he will provide you with links to the exact products required and let you buy them directly from the vendors if desired. Or he'll buy them himself and present you with the receipts. Hourly rate: With the skills Shawn possesses, his hourly rate is substantial. And it should be. However, you can still bring your project in at a very reasonable cost PROVIDED you can be a smart customer. By this I mean you must be clear on the capabilities you want to achieve--or at least be able to listen to Shawn describe what's possible and then make rapid decisions. If instead you want a lot of customer education, Shawn can do that too because he knows an immense amount about IT and can communicate effectively. However, it's a bit like paying for a neurosurgeon to teach you about the types of aspirin available to treat a headache. That doesn't make sense; get a nurse instead! In my case, my wife and I work from the house. My goals were to increase the reliability of our home network. We wanted better maintainability (so when the internet goes down I can rapidly identify the problem and fix it). We wanted better network security. I wanted to add a home security camera because of problems with car prowls, etc. And finally, I wanted to move our networking gear out of our super-hot furnace room to a cooler and cleaner location. This was a lot. Other vendors had previously failed to come up with an affordable solution--or any solution at all. Shawn showed us how to do it for a very reasonable sum. Once we had a plan, I was able to control costs by getting a carpenter friend to open up the wall and pull wires through to the new location for the gear. Shawn also kept costs down by allowing me to provide extra hands as he mounted gear on the wall, connected all of our wireless access points to the new console, etc. These steps all require two people. Shawn was willing to let me help and he even maintained a high level of wit and good-natured ribbing throoughout the long day of work. In sum: great outcome, great satisfaction, great price. Photo: New network system including: cable modem; device handling routing, security, network management, and recording of camera images; 24-port switch; and backup power supply.

Sean at Eugenius came in and worked our server and network so it ran efficiently with all the…read morenecessary HIPAA and protection necessary for our practice. They were well prepared so that we had no down time for patient care. All software and hardware were updated and coordinated. we are truly grateful for their professionalism, efficiency and care. They were also the most cost effective based on our comparisons and the fact that it didn't take weeks and multiple technicians to troubleshoot the issue. Sean has my highest recommendation without reservation!