They charged me 140$ for telling me i had a broken water heater and gave me a quote for $7000 to…read morereplace. It took less than 2 minutes. $1200 later and a different company, I had a new water heater. I would suggest you go somewhere else!

I had the pleasure and honor of working with Cathleen at Powder River heating and A/C on a client…read morecustomer basis. While she works in the office vs the field, the impact she made on me as I was figuring out invoices etc was enough to make me stop and write her a review. I run multiple companies and understand the value of people like Cathleen being the interface between the field and the public. She is worth her weight in Bitcoin. Cathleen was kind and relatable but my favorite part was how resourceful she was. She went above and beyond to answer all my questions and even followed up with sending me hard copies in the mail with a nice hand written personal note. When calling in to pay an invoice people may not always be in the highest state when calling in, but after talking with Cathleen you can't not be. Anyways, I just had to say something. Thank you again for the laughs that day Cathleen! Sheri Hollenback .

During the recent cold snap in Spearfish, first we experienced our furnace quit. Wolff's lent me a…read morecouple of space heaters for a couple of days until their tech could get to us, determine the problem, and get our furnace working again. Then our water heater quit working and they replaced it in about nine days. I have used Wolff's services for years and they are professional, courteous, and responsive! I will continue to rely on their service!

We have used Wolf's for many years and our last experience was not good. We called to have a washer…read moredrain replaced and they showed up after scheduling an appointment for this and stated they did not have the tools to complete the job and were extremely busy and would come back. Our fault?????? They returned and fixed the issue but we're charged $75 dollars for the first 5 minute visit that was rescheduled due their issues. How is that right????? So if you call them for an appointment ask first if they have the tools to complete and the time. Michele Goodwin

I called and called because we were having issues with our hot water heater that isn't more than 4…read moreyears old that this company installed. I could not get ahold of them and their voicemail was full. I called another plumber in the Gillette Area who has excellent reviews and they said Renken improperly installed the hot water heater and had caused premature damage to the system. DO NOT waste your time with this garbage company and keep them far away from your heating and plumbing needs.

Called them for a small job and left a message. No one called us back. They were recommended by a…read morefriend.

Brian does awesome work! Highly recommend Roto Rooter…read more Honest, hardworking, Timely & efficient

I had called Rita-Rooter in Jan 2026 because our sewer had backed up and I couldn't get a clog out…read more He came and got the clog out but said he would come back with his camera and would get ahold of me the following week. By the next week I hadn't heard anything so I reached out and he had said he forgot all about me. He then said he could come by the following day and to give him a call to see where he was. I did, and was told he could come by later that day. Later that evening he still hadn't showed so I called back again, he said he couldn't make it. We arranged for the next day even set a time and Brian never called or showed up. Terrible!! I would not recommend this company if you want things done in a timely manner or at all.

Felix was so professional and courteous and took the time to explain scope of work with me (and my…read morehusband via FaceTime) when he did the initial consult and estimate. He arrived as stated on time the next morning with replacement frost-proof silcock bibs. He performed the removal of the previous originally installed leaking units. He was meticulous in extracting the old units with minimal invasive cutouts. His work was efficient and clean! Very happy with his work. And as an added note he brought to my attention our well pressure tank was showing a low reading of 40 and recommended we contact our well provider to remedy. Thank you Felix!!! Well done and bravo!

Longs replaced a gas water heater. A full 8 hr day. Ridiculous because the water heater was…read morefaulty. They replaced it after several calls complaining of a gas leak. Good thing my windows were open otherwise I might not ne here to write this message. . I really hate to complain about a business like Longs. I know these businesses need to stay in the community, but I am still responsible for the bill.

We had a great experience working with MAD Plumbing. They were prompt, professional, and very…read moreknowledgeable. Communication was clear from start to finish, and they took the time to explain the work that needed to be done. The job was completed efficiently, and the quality of work exceeded our expectations. It's not always easy to find reliable contractors, but MAD Plumbing definitely delivered. We especially appreciated the thorough cleanup after the job--they left everything spotless. We would highly recommend them and will absolutely use them again for future plumbing needs.

Our outside faucet needed replaced Call them They showed up…read morethe next day Very professional replaced the outside faucet,in a timely manner The cost was very affordable great job well done,Highly recommended from us

Brett and team are very responsive, understand the job at hand and communicate throughout, either…read moreover text or the old fashioned way and just pick up the phone if there is a question. We use their septic and garbage service and will continue!

I highly recommend this business. Scheduled us in right away, worked around my schedule, very…read morecourteous and reasonably priced.