Asked if anything was wrong with the vehicle, salesmen said nothing, spent over half the vehicles…read moreprice in repairs, Abs module had to be replaced, both control arms, both cv axles, all four brakes. do not buy from this place

Went to look at a vehicle there a week or 2 back. The owner claimed nothing to be wrong with the…read morevehicle. I test drove it a quarter mile and CEL came on. Got back to the dealership and confronted them about it and requested that they show me the codes off the OBD reader just to be sure. It was a ECT thermostat like they stated. I am a car salesman my self so I only get one day off a week during business hours, and the owner said that worked perfect because it gave their "mechanic" time to find and resolve the issue BEFORE delivery day. I show up on the day promised the following week to do the paperwork on my vehicle. They had me fill out paper work before the car was even working as they promised. They complained that I came to pick up the car THE DAY THEY TOLD ME IT'D BE READY. So we sat around for about 2 hours waiting for it to be done. They allegedly fix it, and I take off to get gas and head home. Mind you i live 1.5 hours away. I get about 45 mins out from the dealership and the car NOW goes into limp mode and I'm stranded on the side of the inside lane of the interstate. They tow the vehicle back, and we called them and told them we don't want it anymore and to write our check back and they have refused. I've filed a complaint to the Illinois attorney general. These guys are professional crooks, and have found a loop hole in every aspect of the sales world. DO NOT GIVE THEM ANY BUSINESS. Gross human beings.

I brought my 1969 AMX to Classic Car Factory for a repaint and a few relatively minor items:…read morechecking the charging system, a tune-up, replacing the water pump, adding wheel spacers, and later replacing the wiper motor. I was quoted a 30-day timeline and I was provided an estimated cost & a maximum cost. Instead, the car was kept for 8 months and the final cost ballooned to 3 times the quoted maximum. Because the car was fully disassembled for paint, I had little ability to stop the project once it was underway. The results were extremely disappointing. The car was returned with scratches and damage to more than 30 areas of what should have been a high-quality paint job and mechanically, the car was in worse condition than when I brought it in. Parts were lost, including rare and difficult-to-replace trim pieces such as the rear window stainless transition trim and a trunk lid. The windshield and rear windows apparently were unprotected when removed and were reinstalled with deep scratches in them.(They claim that the scratches were in the windows when the car was brought in despite pictures proving the contrary). During repairs, additional damage was caused: the timing chain cover was cracked during the water pump replacement, the wiper motor bushing was destroyed and they could not find a replacement so the replacement motor could not be installed, and two sets of stainless steel drip rail moldings (approximately $1,000 each) were damaged and never reinstalled. The hood latch was painted so thickly it was not operational. Literally none of the requested repairs were successfully completed. After 2 months of back and forth after retrieving the car, they fixed the paint problems - I was unwilling to have them attempt to do any more mechanical work but I did expect them to replace the parts they lost or damaged. They have not. This experience fell far short in terms of workmanship, care, timeline, and cost control. They advertise the lowest hourly rate for mechanics - they should hire one. Their slogan "We can do that" should be adjusted "We can do that but not well". I cannot recommend this shop based on my experience.

I had a really good experience with Classic Auto Factory and wanted to share it. From the start,…read morethe team was easy to work with, straightforward, and clearly knew what they were doing. They kept me in the loop the whole time, explained things in a way that actually made sense, and did exactly what they said they would. No runaround, no surprises--just honest work and solid communication. You can tell they genuinely care about the cars they work on and the people they're working with. That's not something you see everywhere anymore. Overall, I'm very happy with how everything turned out and wouldn't hesitate to go back or recommend them to someone else.

JB rocks with honesty and a skill set not found anywhere else in the auto body repair biz. We…read moredropped off our sad 2016 Honda van and 8 hours later he delivered a beautifully finished front end bumper repair at 1/4 the price of any other body shop. More impressive than his skills is his friendly manner and complete transparency in the work he's going to do for you. Get your dinged up car over to JB today! You'll be writing a review just like this one!

JB did an absolutely amazing job fixing and painting a large dent on my car. My car has a white…read morepearl finish, which is notoriously hard to match, but JB pulled it off flawlessly--the repair is seamless, and you'd never know there was any damage. What truly sets him apart is not just the quality of his work but how reasonable his pricing is. On top of that, he turned everything around in just 24 hours. He was a total lifesaver and I couldn't be happier with the results. Highly recommend!

Huge shoutout to Billy from Haas Towing! Fast, friendly,…read moreand super professional. He made a really stressful situation with our 73' Javelin so much easier to handle and got us home from Belvidere IL to Beloit WI safe and sound. If you need a tow, ask for Billy at Haas Towing!

Gerardo thank you for the excellent service. He offered for me to sit in the truck while he loaded…read moreup my car. We talked all the way back to dealership in Beloit. Gerardo you're awesome. Thank you agai

Once again my family needed body repair to one of our cars and as always Tyler P. was fantastic to…read moredeal with! He always kept us up to speed on the process from quote to final delivery of the car. Car looks fantastic and I can not be more thankful to have Tyler assist us!!!

I came to DeKalb Body Shop & Collision with parts I found on my own, and they were still willing to…read morehelp me out! The parts I had were not perfect, but you could never tell with the body work that was done! The guys at DeKalb Body Shop went out of their way to install my parts and headlights, and did an awesome job at a very reasonable price!

Bill White's C.A.R. Hospital is the only repair shop I ever want to go to...ever! And, I am an…read moreuptight freak about car repair: terrified of unanticipated problems and high repair costs. I've used Bill White's C.A.R. Hospital several times this summer. My car is fun to drive, but at 15 years old, it always needs something. My greatest concern is an unanticipated breakdown, and that's exactly what happened the first time I visited the C.A.R. Hospital. Usually, there's a clear view from the shop area to the waiting area/service desk--where I anxiously crane my neck to see where my car sits in the line of work. Usually, the waiting area is cramped and unclean, a place for stale coffee and man-picked TV. Usually, I find myself on the receiving end of vague terms with hens-and-haws, until I prove my cursory understanding of a fuel combustion engine and the ABS system. Here's what it's like at Bill White's: complementary beverages if you need to wait; free local pick-up and drop-off when requested; always friendly and polite service counter assistance by Rachel, Joy, and Bill; absolutely clear communication about diagnosis of problem and solution to problem, clear communication about the reasonable price of service or repair, and clear communication about exactly when work will be completed; lastly, there's a thank you card or coupon in the mail--real savings, not just some stupid systems-check, on something a car really needs. Did I mention that I'm an uptight freak about car repair?! If Bill White's C.A.R. Hospital can make a vehicle repair neurotic like me happy, I'm certain everyone should choose this business.

They always are fair with pricing and very nice! Also, if you go here they are very honest about…read morewhat does and doesn't need to be done. Had another mechanic tell me I needed new rear brakes urgently, took it here to find out they actually still have lots of life left! Will never take my car anywhere else.

thank you for delivering my Mercedes-Benz in perfect condition and on time I really appreciate it…read moreand the price was reasonable. I will be recommending and referring my friends and family for any future transportation services

Nexus Auto Transport went above and beyond to make my move smooth and stress-free. I was relocating…read morefrom South Carolina to Washington and needed a company that could deliver my vehicle on time so I would have it available as soon as I arrived in Washington. During a previous move, other companies failed to keep their promised delivery dates and quality control, so I was concerned. However, Nexus delivered exactly as promised and kept me informed throughout the process. They even followed up after the vehicle was delivered to make sure I was satisfied with the service. Nexus is quick, responsive, and professional. I highly recommend their service to anyone looking for reliable auto transport. I plan to use them again in the near future for my vehicle transportation needs.

Just moved from Illinois to Arizona and needed our 2020 Ford Mustang shipped while hubby and I did…read morea road trip with our stuff. Tobias was helpful from the first phone call to the pickup to the delivery. All went well, good fair price. respectful driver. Can certainly recommend this company!!!

We just completed a move from Chicago to Oakland, CA move in December. Lepke was completely…read morereliable. they delivered the car within one week. Tobias was great.

The owner, Eric and his wife, Heather are super friendly. Our boat was having issues and Eric got…read moreus in that day to take a look. The shop is well stocked. They work on ATV's, motorcycles, snow mobiles and boats.

From the owner: Rock River Marine provides dependable parts, maintenance, diagnostics, and repair services for all…read moremajor brands of ATVs, UTVs, dirt bikes, snowmobiles, and outboard motors. We are committed to honest service, quality workmanship, and helping customers keep their equipment running reliably. Conveniently located near Byron in Leaf River, Illinois, we proudly serve northern Illinois and the surrounding communities.