Update: I did have someone reach out from the company named Andy to explain their pricing and…read moreoffered a solution to make things right in my eyes. The pricing isn't by hourly, but by a software they use to find the best rates for the job required. Ultimately, I've voiced my concerns of how that system works and what I think could change but they are sticking with the way the price structure works, as it works for them. I am happy with the solution that was offered to me, and would use this company again, but more so for serious issues that require an expert to come out. When booking the appointment, it was explained to me that it was $85 to have the team come out, and an additional $125 for diagnostic of the situation of my leaky pipe, which could be used towards the maintenance cost. The determination made by the technician is that the pack nuts needed to be screwed tighter, and it took the technician less than 2 minutes to do so. For this labor, I was charged $220, and the charge is not itemized, it is just marked as misc. - and I had no option to just tighten it myself, as it already cost me $125 for the technician to diagnose the issue. Since I was charged $220 for 2-3 minutes of labor, that's about $6600 per hour that they charge. If we did just the $95 on top of the diagnostic, that's $2,850 per hour for their labor. I understand they are a business and I am not saying I expected the work to be free, but for the fact it was an additional $95 for him to tighten the pack nuts in 2-3 minutes is crazy. I asked about why it costs so much / the charge couldn't be a flat $125 since it was a simple solution, the technician told me it was a liability if he didn't charge me for his work, and since he had to screw TWO pack nuts, that's where the extra charge came in. If you go through this company, just expect a labor cost of $47.50 per minute.

Thank you to Bergsma and Technician Josh K…read more The plumbing repair visit to my home today was handled with professionalism and courtesy. Josh not only did a great job with the repair but also shared helpful preventative maintenance advice. This is the second time I have had Team Bergsma to my home for repairs and will not hesitate to call them again!

Very professional and no high pressure sales. Good honest service and great crew! Would recommend…read moreto everyone. Our water is perfect now.

Chad is the real deal. So knowledgeable! Wow! We are highly satisfied with the service,…read moreprofessionalism and cannot recommend this company enough.

Prompt, professional and affordable. after we straightened out a phone number glitch, they came…read moreright out and fixed a drippy shower and installed a new toilet. Highly recommend

They redid our bathroom and did a great job. The guys that did the work were the nicest. The…read morebest service I 've have had in a long time. They had the best quote (pricing) of the three plumbers we had give us a quote. I'm would recommend you use Andy's if your having plumbing done in your house.

Replaced water heater. Very fair and honest price. Completed the job thoroughly and in a timely…read moremanner. Will definitely recommend for future jobs.

Our recent Ferrer experience was absolutely 5 Star and A+. There are not enough adjectives to heap…read moreupon Anthony and Elijah for their work. Everything that you want we found in Ferrer. Anthony and his co- workers were: personable, communicative, kind, relational, professional, and they worked with you... instead of dumbing you down with condescending "tech talk". Godwin came in for a quote and totally blew it. In our opinion if there was a time when "Godwin's Got it!" that time is long - long gone. We have had several bad experiences with them. The Godwin crew on our jobs were not professional, personable, reliable... the list goes on. In fact we STILL have NOT received a quote for our water heater as they promised, now 2 weeks out...? But Ferrer Plumbing did a fantastic job. Anthony in one quick call, made an appointment to see our situation, he was great. He knew what he was doing, and explained everything in a way that average people can understand. The solution was perfect. Great water heater, at a price that was honest, fair and worth every penny, Anthony and Elijah, treated our home and situation like it was their home, and we will definitely use Ferrer in the future, and we unreservedly recommend them to everyone, especially our friends and family. If you still believe that LOCAL business can deliver the BEST in product, service, installation and follow up... then call Anthony at Ferrer. They represent what is best in business: excellent work ethic, and amazing customer care.

I would highly recommend Matt and his team for any of your needs. He was able to fit me into his…read moreschedule on very short notice and gave me several tips about how to deal with the issue I had at my home. He was responsive, efficient, and ethical. I'd recommend his services to anyone and he'll be the one I call if I run into future issues.

I was in the market for a new plumber. I have found them. This company will go the extra mile to…read moremake their customers happy. You can not ask for more. I would highly recommend them to anyone.

We had a true emergency and Dan from Clog Squad was able to come out right away. he worked until…read moreour problem was eliminated. He was very professional and knowledgeable about our plumbing system and what had caused our issue in the first place. We had a very stubborn clog and he had the tools to get rid of it. Please call these people! They'll take great care of you !!!!!

Wow! Our plumbing system was sluggish and slow, and then last night (which, of course, Friday) the…read morekitchen sink/garbage disposal backed up into our bathtub. It was a super stinky, disgusting mess. I called our plumber and he recommended Clog Squad. They are the epitome of impressive. I called first thing Saturday morning and the owner, Ken, came out and fixed our problem using a system he invented. He and his partner were quick, thorough, respectful, friendly, neat and tidy. Their service was also reasonably priced, especially given it was a weekend call. I will be recommending Ken and his crew to everyone I know.

On time, quick response, knowledgeable trustworthy reasonable charges and quick with repairs!read more

BUT, be prepared…read more If you're paying by credit or debit card, their processing system prompts you to tip. Right there on the company iPad, that's handed to you by the guys who just fixed your expensive af water issue. Can't remember if it was 10% 15% 20%...or 15% 20% 25%. What I do remember is how freaking awkward it felt. When I go out to eat, get my hair done, or grab a coffee...I know these things are a part of an industry that relies on tips. When I have service guys over to my house (new homeowner, so it's more common than I'd like) I often cash tip a $20 or more depending on the work and time. But to be asked to tip 20% on $500 or $1000 dollars unexpectedly--do that math. Ugh. The guys were great and their work was solid. It's not on them for a crappy ending to the service call. If Great Lakes would have mentioned their tipping expectation in advance, like when I scheduled or when they sent a confirmation, it would have been a better experience. Sharing so you don't feel caught off guard the way I was.

Brian was Awesome-went through everything that could have made our water pressure & low heat . Fix…read moreseveral issues another plumbing company missed! Was very professional & very pleasant, my new go too for my home & business! Old fashioned service-hard to find now days .

Brian was fantastic to work with. Affordable, very informative, kind and efficient. He fixed a…read moredeeply clogged sink and answered my barrage of questions during the process. He is my new go-to plumber and I will be recommending him to my network.