Mario . Very useless guy didn't even try to help us at all. I was really disappointed in him !!…read more100% on the other hand Daniel was very nice and helpful and went above and beyond . Mario need some customer service training .

Spectrum is aweful to deal with! My mother still uses traditional cable tv with a cable box…read more Spectrum doesn't allow her to purchase a box. It is a ten year old box that can be purchased on eBay for $13.50. instead Spectrum requires that she rent it for $13.50 per month. Outrageous, but unless she moves to streaming she has no choice.

Stopped in to trade in an old modem for a new one. The staff is friendly and helpful.read more

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 61-38 190th Street. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Fresh Meadows Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

Good when it works, but service is already out for several days after just two months. I consider…read moreinternet service one of these things that should work all the time. I just got service in Dec from Honest. I came back from a five week trip and had no internet upon my return. They diagnosed it as a problem in the lines coming to my unit (so not my issue) but it will still take them 3 days to come out and restore service. I understand that they are less expensive than others, but I can't really deal with outages like this. If it happens one more time, I'll move on to a more reliable provider

I've had them since they first came out a few years ago. Outstanding service. I can start a text…read moremessage conversation with them 24/7 and if they can't rectify it that way, they send a tech who corrects any and all issues. Highly recommend.

So Disappointed, I went to ask about autopay, and a guy with long hair didn't even ask me about my…read moreaccount information! Are you a Verizon employee?

maybe just timing, but had terrible service 2 days in a row…read more just seems like no one at this specific site handles any kind of service. claiming systems are down and recommended that go go another 2 miles out. 2 miles in nyc is like 10 miles in suburbia

Excellent customer service experience!…read more Worked with agent Ann David over the phone. She is knowledgeable, thorough and extremely patient (I ask a lot of questions!) I began the day prepared to cancel RCN service....i am happy to remain an RCN customer. Ann made what cou have been a frustrating experience into an easy one. I wish all customer service agents would be as dedicated and professional as Ann I was not asked to post a review

As has been said before by many others, this company has bad customer service. Far worse than the…read moreservice is their dishonesty. Astound is a good name for these people. The low level customer service and the way the company bilks customers is astounding. They claim to be giving you a five (5) year price lock. In my case, two months later they change the name of your promotion to Promotion for Life. They say that this means that only the taxes can go up if they do, but not the price for the service in my case, $40.00 with $5.66 in taxes for a total of $45.66. Do not be fooled. All their promotions, regardless of names, can be renamed and repriced at any time. They actively promote Autobilling, which means they take the money directly out of your bank account each month. It is not worth getting a $5 reduction to have these crooks get access to your bank account. Once you provide them with your bank account number, they can help themselves to any amount. Prices with Astound change at the drop of a hat. They do this by claiming that your plan's name was changed. What this means is that they hiked the price. Am actively going to see if I can find a better deal elsewhere. These people are nasty and only interested in bilking customers. These are seasoned scam artists.

I've been using Swishmail.com as my email hosting provider since 2000 and I only had few email down…read moretime issues. They are reliable, quick to response and their always making sure that their clients are satisfied. Their technical support are very nice, helpful and knowledgeable. They even got rated as Top Most Reliable sites in November 2009: http://tinyurl.com/2cpxual. I would definitely recommend them.

Just before Christmas I bought a new iPhone for my dad and when porting in his # they assigned it…read moreto my phone line deactivating my number. When I walked in both men greeted my kindly and I explained my dilemma. Gabriel is the name of the man who helped me. It was an ordeal but he spoke with someone in the Verizon tech support area and in about 20-25 min all lines were restored. I knew I was in the right place and had hope because my oldest son's middle name is Gabriel. Very professional, wouldn't take a tip! All he asked for was an honest Yelp review ~ my apologies it took this long.

I'm grateful for Luis (or Louis) for helping fix my difficult cell phone problem that 6 calls to…read moreVerizon did not solve. He had a friendly attitude, asked good questions, and thought quickly and outside the box. He was reassuring and "I got you" and made me feel better. Store was clean and had great music too. Highly recommend. Thank you.

Excellent customer service. very professional. The hp laptop that I entrusted with my repair was…read moreresolved.

Just spent fifteen minutes on the phone with Adam, describing a problem in my trusted 2011 MacBook…read morePro. He talked me through a bunch of possible causes, gave me great advice, was enthusiastic and absolutely pleasant. He recommended I get a new battery for it, then take it from there. Didn't try to sell me on anything or even bring it in, just gave advice from his own experience and deep knowledge as a die-hard Mac head. Highly, highly recommend Polar Tech based on how I was helped.