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    1 year ago

    I have gone here a few times, saw me same day both times and have been very professional!

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    Memorial Medical Center

    Memorial Medical Center

    (58 reviews)

    I have been to Memorial Medical Center for 4 years since moving to Las Cruces, 3 times to ER. In…read morethe past, I lived in large metropolitan areas with multiple medical facilities. Memorial is old, but in general the facility is well kept and the service is excellent. In December, I had a triple bypass surgery in Memorial. I first spent 5 days on the fourth floor prior my surgery. My surgeon was Dr. Vitaly Piluiko, who recently retired. Him and his team were outstanding. Dr. Piluiko, visited me in my room every day prior my surgery. After surgery, I spent a few days recovering in the intensive care unit. Even the anesthesiologist came to check on me the day after my surgery! Yes, the hospital is a bit tired, but the care I received was outstanding. My only observation is that the food service company lacks of employees who understand what vegan meals are and they need to have a proper selection of options for vegans, vegetarians and pescatarians. The service is at the same level of what I experienced in large hospitals in San Antonio and Dallas Texas.

    The nurses and Doctors were great with my son. He came in there with pain and left with a smile…read moreand feeling so much better. As a mother we always worry and have so many questions, the staff answered them and even though was there for couple hours was worth it to have the proper care for my 7 year old son. So wanted to share that you guys rocked today with the care you gave my little baby with the Iv and he was so brave and only had to poke him once :) made sure he was comfortable. So thank you for making his experience that could of been scary a good memory of showing that the hospital he was born in take such good care of him. High five to all of you on Team Riley today!! Great job and thank you again.

    Desert Imaging - This place is horrible

    Desert Imaging

    (27 reviews)

    Very insisting staff. Because of prior experience I have to go to a location with paperwork in…read morehand to make an appointment . Waited almost 3 weeks for an appointment. I was called for rememinder to get there...get changed and left in the room a few min...normally they say come out when you're dressed to be told they cant perform mri of my brain because they dont have the machine. Mind you I had this same service provided 3 weeks ago. As someone with chronic illness and it took all my energy to get out of bed and drive 25 minutes. This is very unacceptable. The place was fully staffed and everyone just stood there clueless. As this is not my first rodeo with desert imaging. I do believe them to racial profiling. Something needs to be done!!!.

    This place is horrible I had a 5:10pm appointment for an echocardiogram I arrived at 5 PM was…read moreinformed that the person that does the echocardiogram was not here yet and they had no idea when she was gonna arrive. I then realize that there was also people ahead of me that had an earlier appointment that had been waiting for nearly an hour already before I arrived and the person that does the echocardiogram had never arrived. We literally sat waiting until about 6:30 PM when finally the girl that does the echocardiogram finally arrived to make it worse me and another person were there for echocardiogram because of chemotherapy so we had to have them done a women walks in at 6:20 and checks her son in they give her the same story that the person that has the echocardiograms had not arrived yet and that it may be a little while the person tells them that her son is hyper. I then hear the lady at the counter whisper she will put him in front of everyone else that had already been waiting over two hours and that's exactly what they did once the girl finally arrived they let the women with the so called hyper son go first they had only been there 20 minutes in front of ppl that had been there for hours. I also heard the staff talking and apparently the girl that does the echocardiogram Does it quite often shows up late very often. This is absolutely ridiculous and unacceptable. People are here because they need things to have to wait two and three hours because someone doesn't come to work on time is insane money and co-pays were taken immediately and then we had to sit and wait for hours to be seen. This place I would absolutely NOT suggest it to anyone ever. Find someone new to do the echocardiograms please

    El Paso Pain Center - This is the basic room I have been waiting in.

    El Paso Pain Center

    (32 reviews)

    I recently had my first appointment with Dr. DuRussel at El Paso Pain Center, east side location…read moreand I can't be more pleased. The staff were all wonderful and helpful. They were thorough and sincerely concerned about my pain. When meeting with Dr. DuRussel, he was extremely knowledgeable of pain management and very thoughtful of my quality of life. Again, I cannot express enough how pleased I am with the entire experience and I can say that I look forward to my upcoming appointment and new treatments which I hope improve my quality of life. If any staff are reading this review, I must say I am grateful for your support, kindness, and willingness to help with any concerns I had. If I do not mention the following, I would be remiss....... I must remark that before I went to my first appointment; I was very apprehensive, so I looked for reviews on this location and Dr. DuRussel. When looking through the comments, I took notice of numerous one star reviews regarding issues with wait times. I must say that I was taken aback because, if you are in as much pain as I and many others who need pain management are; then, for me, I would wait as long as I had to in order to get relief. In my experience, first appointments always take longer than others. Subsequent elongated wait times for appointments may simply be due to the fact that the doctors and nurses want to make sure that the patient receives excellent, thorough care. So, when you are being seen and the doctor takes his/her time in seeing you; it is funny how no one complains that providers were "too thorough" or "cared too much". Just something to ponder. I would recommend The Pain Center wholeheartedly. With sincerest thanks to Dr. DuRussel and all of the staff, W. Braswell

    Scheduled me for a procedure and then when I got there told me they couldn't do the procedure cuz…read morethey didn't know where to insert the needles . Waste of time to go to this place .

    Assured Imaging

    Assured Imaging

    (3 reviews)

    FRAUDULENT CODING. They incorrectly coded a fully covered procedure in order to get my $$…read more I'd been using the assured imaging mobile van for a few years for my annual mammogram and always had a good experience. They stopped doing the mobile van here because a permanent local office opened up. I visited the assured imaging local office in 2022 for my routine annual preventative mammogram. My insurance covers this procedure at 100%, HOWEVER, they incorrectly coded this procedure so that I would have to pay. After DOZENS of calls and tons of time with my insurance and the assured imaging people, Briana at assured imaging finally acknowledged the mistaken (after my insurance person contacted her) and told me they would close my account. I thought the matter had been resolved, but I was nervous because she refused to give me a confirmation or reference number or anything in writing. I was told I would receive confirmation in the mail but never did. Then, in JANUARY 2024 (so, 2 years after the service and alleged "closing" of my erroneous bill) they turned the account over to collections. When I contacted assured imaging once again, I was told the exact same thing: they acknowledged the incorrect coding and told me they would send a letter confirming that they closed my account. That never happened, and I finally just paid the collections agency... for a fake charge for a service I never received.

    Warning warning! Insurance fraud alert! I got a mammogram in 2022. I gave them my insurance card…read more Almost a year later they contacted me and said I owed them $900 that my insurance didn't pay. Confused I paid it. Then I said I gave you my insurance card did you submit it. Yes, they said. Well a few weeks later they billed my insurance company and got paid again! Now they have every excuse not to reimburse me!!!!

    Clear Imaging - diagnosticimaging - Updated May 2026

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