1. Southwest Heart PC

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Las Cruces, NM

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Southwest Heart PC

3.5 (4 reviews)

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7 months ago

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7 years ago

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11 years ago

Top notch doctors and support people. This place is great!

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Memorial Medical Center

Memorial Medical Center

2.1(63 reviews)
0.0 mi

I went in through the ER. I had a traveling nurse who had no bedside manner. I tried to start a…read moreconversation but he didn't seem to care. It was a bad beginning. I was inpatient for the next 5 days with pneumonia and bronchitis. I was out of it for a couple of days. I had a test done on my heart. They put a tube into the vein on my wrist in order to insert a camera to see how it looked. I stayed a day longer to recover from that test. The nurses rarely posted names and numbers on the board. The techs had a lot to do. I just worked on breathing all day. The food was pretty good. I was happy about that.

THE WORST EXPERIENCE EVER…read more Memorial Medical Center can post all the recognition pictures, praise its staff, and talk about compassion all it wants, but that doesn't erase the experiences of patients and families who feel failed by this hospital. My experience has been one of the most upsetting and distressing experiences imaginable. Instead of feeling supported, respected, and heard, I have been left feeling betrayed, mistreated, and deeply disappointed by the way things have been handled. Having Child Protective Services brought into the situation has made an already difficult experience even more stressful and traumatic for my family. These are serious matters that affect real people, real families, and real lives. They should never be treated lightly. The lack of trust, transparency, and accountability I have experienced has left me questioning the very compassion this hospital publicly claims to stand for. It is incredibly frustrating to see a hospital celebrate itself while families are left dealing with painful experiences that the public never sees. Patients and families deserve honesty, dignity, respect, and accountability--not to feel intimidated, dismissed, or left fighting to have their voices heard. I will not pretend my experience was wonderful just because this hospital wants to celebrate its staff. My experience matters, my voice matters, and my family's experience matters. Before celebrating how amazing your team is, remember that behind every hospital door are real people whose lives can be deeply affected by the decisions your staff make. Public praise means very little when patients and families feel they have been failed. This has been an absolutely terrible experience, and I will not stay silent about what my family has gone through. People deserve to know that not everyone's experience matches the picture being painted on social media.Behind all the smiles, recognition posts, and public praise, there are people who have had experiences that tell a very different story. From my personal experience, the lack of honesty, accountability, and transparency has been deeply concerning. When patients and families feel ignored, misled, or mistreated, a polished social media post does not erase what they have been through. Patients deserve truth, respect, compassion, and accountability--not empty promises or a public image that doesn't reflect their experiences. The community deserves better, and people deserve to have their voices heard.

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Memorial Medical Center
Memorial Medical Center - Wall near water fixture. Any one with a brain can assume this is a breeding ground for mold. In an emergency room!

Wall near water fixture. Any one with a brain can assume this is a breeding ground for mold. In an emergency room!

Memorial Medical Center - Men's urinal at memorial medical emergency.

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Men's urinal at memorial medical emergency.

Southwest Heart PC - cardiology - Updated October 2026

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