1. Southwest Heart PC

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Las Cruces, NM

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Southwest Heart PC

3.5 (4 reviews)

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7 months ago

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11 years ago

Top notch doctors and support people. This place is great!

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Memorial Medical Center

Memorial Medical Center

2.1(62 reviews)
0.0 mi

I went in through the ER. I had a traveling nurse who had no bedside manner. I tried to start a…read moreconversation but he didn't seem to care. It was a bad beginning. I was inpatient for the next 5 days with pneumonia and bronchitis. I was out of it for a couple of days. I had a test done on my heart. They put a tube into the vein on my wrist in order to insert a camera to see how it looked. I stayed a day longer to recover from that test. The nurses rarely posted names and numbers on the board. The techs had a lot to do. I just worked on breathing all day. The food was pretty good. I was happy about that.

I went to Memorial Medical Center Emergency Room on May 29th due to complications with my diabetes…read moreand insulin pump. I was seen by a Doctor Ponce de Leon. She asked me why I had come to the Emergency room. I explained the problem with my glucose level and the number of insulin pumps that I had gone through in 24 hours. The Doctor said she would be back. When the Doctor returned, she told me that there was nobody in the Emergency room who dealt with diabetes or insulin pumps. I asked what about the rest of the hospital, I was told that they have all gone home for the weekend. She said she was going to arrange for me to be discharged. I was upset, so I placed a call to the hospital administration, and was told that they would look into it. Shortly after the call, a Nurse Practitioner came to see me. She checked out my Insulin pump controller and went to make a phone call to my Diabetes Doctor, who's office was closed for the weekend. She eventually spoke to a Diabetes Doctor she knew. The Nurse Practitioner returned, telling me that my insulin pump was malfunctioning. I was told about the diet I should eat over the weekend, until I could get in contact with my Diabetes Doctor on Monday. I was eventually discharged from the hospital, without any help for the large swings in my glucose levels and no means to administer insulin. I should have been admitted over the weekend to get my glucose levels under control. Basically, the Emergency Room Dr. Ponce de Leon and the Nurse Practitioner left me in a very dangerous situation.

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Memorial Medical Center
Memorial Medical Center - Wall near water fixture. Any one with a brain can assume this is a breeding ground for mold. In an emergency room!

Wall near water fixture. Any one with a brain can assume this is a breeding ground for mold. In an emergency room!

Memorial Medical Center - Men's urinal at memorial medical emergency.

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Men's urinal at memorial medical emergency.

Southwest Heart PC - cardiology - Updated October 2026

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