Sir or Madam, I'm…read moreafraid my experiences with Silver Falls Dermatology have lately gone from bad to much worse. I like both Sandy Hadenfeld, ARNP and Kathleen Stewart, PA-C and the treatment received. However, I am unable to schedule timely appointments with them to receive actual treament. My visit with Sandy on the 13th was a complete waste of my time and hers since, despite my revealing excisions I wanted that she could have performed that day, she did nothing at all. She was also mistaken about referring me to Rick Pitman, MD for sclerotherapy since, for whatever reason, he will no longer offer that treatment. Since nothing valuable was accomplished this week, and the Longview Clinic knew that, I received a call to schedule me for an appointment way out on November 21. That's unfair since I am living in a hotel in Kelso waiting for treatment. As a last resort, I attempted to schedule and appointment at the Chehalis Clinic, discovered that an opening is available on the 19th, but your system would not permit me to reserve it. That's not right since time is of the essence for me. I'd like an explanation from Silver Falls Dermatology and efforts on my behalf to obtain timely appointment and treatment. Thank you.

Dr. Herzog has seen everyone in my family for a variety of conditions and we always receive…read moreeffective treatment. She explains our options and answers all our questions. She's the best dermatologist we've seen and I highly recommend her. The name has changed to Frontier Dermatology and since the change I've noticed an improvement in the appointment making process.

WOULD NEVER GO BACK TO THIS DR! He did a chemical allergy test and wouldn't believe that the…read moresystemic reaction I was having was related because the skin where the chemical was put was not irritated. Coincidence that my whole back felt itchy and I had hives on my head I suppose... I wouldn't drive to Longview to see this guy ever again! Worst dermatologist I have ever been to.

Had a long standing appointment for today at 10:40 AM. I received a text this morning at 7:34 AM…read morereminding me of the appointment. Left the house for the appointment at around 9 AM. Received a voice mail at 9:13 telling me that they had canceled the appointment. I didn't find out that the appointment was cancelled until I was in the office and was told by the staff that my appointment was canceled because the referral from the VA has expired. I specifically remember at my initial appointment when Todd Williams mentioned that he wanted me back in 6 months to recheck the area on my back that he did a biopsy on, that I would probably need a new referral. He told me then that it wasn't necessary, that they would take care of that. What a colossal screw up and a waste of 2 hours of my time, not to mention the fuel expended on the 50 mile round trip.

Waiting months for appointment and then cancel only to be told more months for appointment. Nice…read morestaff but they need to hire more people. Boomers need skin care.

First I'd like to say, I didn't know we had a dermatologist here in Lewis county. I've been…read more going up to Olympia. This is a fairly new office by the hospital. The receptionist was friendly and helpful and the nurse was caring and attentive. The doctor Joel Deming was great, he was attentive and interested in my questions and complaints. The nurse and Dr. also had a sense of humor and

I have found Silver Falls Dermatology to be very helpful and very friendly! Never a long wait time…read moreand my Doc was such A joy. The staff made me feel very comfortable!

Went for annual skin check. She is very personable. She didn't ask a lot of questions but did a…read morethorough examination and addressed my concern. Office is clean and appears efficient. Pleasant staff. Only reason I did not give 5 star was I felt a little hurried because she had a med rep waiting to meet with her, Which I get I'm not time Consuming so you make it up to fit things in where you can. . (He and I had chatted In the wait area)

Dr Boudreaux is wonderful! I highly recommend her! She is caring, listens, has a plan and explains…read moreit to you, takes action and she is brilliant! Love her and I am so grateful we found her after relocating! When you relocate and you have no idea other than reading reviews about doctors because you don't know people to ask, it's difficult. I am a nurse and I am fussy about my providers. She is top-notch! I am so happy we found her!!! 10/10 from us! The Office staff was also very nice and helpful! That is also very important to patient care!

Amy is the best! Most of the office staff are as well, some…read morebetter than others. Chris at the front desk is very efficient.

I cannot say enough about this office…read more I'll start with their around Efficiency; starting with the Chris at the Front Desk. He was friendly and helpful. My wait time was less than 5 minutes. Doctor Claire and Dr assistant Anna, both treated me intelligently. They were both attentive; And the doctor paused and took time to deal with me as a human being. The Doctor did not appear rushed, nor did she rush me. The assistant was knowledgeable and intelligent. The doctor was incredibly knowledgeable and helpful.

I was sent an offer in a a promotional deal for hydrafacial w/boost and add on. I was used to…read moregetting hydrafacials every month until my esthetician moved to Chicago a year ago, so I was overdue and knew what to expect. They took pictures and showed them to me, but didn't explain what any of it meant, which was okay. Prior to the appt I asked how long I should plan, you will see in the pictures....if it sounds too good to be true, it probably is!! I was there for an hour and 9 minutes, shopped for 15 of it. They sold me on the time they would be spending and it wasn't even close.

Should not randomly spam numbers to try to get business. Random texts that are unwanted with a file…read moreI need to download. Stupid choice with all the cyber junk out there. I am not a customer, nor have I ever been. I called and I'm not even in your system. Unprofessional, and infuriating to be woken up because you want to sell a peel. What the hell is wrong with you? You need to drum up business take an ad out. Don't spam random numbers.

The staff is rude, insensitive, and honestly makes you feel bad for going in for help - almost like…read morethe problems are your fault. I know what you are thinking, "one bad time can't mean they are all bad" but as my local hospital I have had to go there a few times with the same experience. Please take the extra time to go somewhere else, I say this out of my heart but if you are money influenced instead of emotional sensitivity, I'll go on; My main problem is there billing structure, if you want Tylenol you better bring it from home because they will give it to you with no problem knowing insurance will bill for it - unfortunately insurances cover different amounts so you could be billed as much as $500 for a few tablets. I think it's $15 for a bottle at the store. This highlights a small issue and there are plenty more, this company loves money is so far removed from its patients it's sad.

Dr. Buswell "Kirby" is truly an angel sent from above! I have never felt more sincere care from a…read moreprovider in my life! She has been helping me with my fibromyalgia pain and she even got me walking again. I've been bedridden for the last two years, and never thought I could do it. She truly is amazing and hands-down THE BEST doctor I have ever been to. I can't say enough about this wonderful human being. She is my hero!

Betsey is amazing. Go and see her and I promise you won't be disappointed! She is conscious about…read morethe ingredients she uses and so knowledgeable about skin. As a bonus she's so easy to talk to, and put me at ease the moment I met her. She's a bright & beautiful light

The Absolute BEST Facial I have ever experienced in my whole life!!! My face was very hydrated, no…read morebreakouts, and had a special Glow for days. Seriously, people asked me why I looked so good!!! Love Betsey, will definitely be a 'regular'.

The evaluation is very thorough. Full body observation is routine and changes from earlier…read moreevaluations are rapidly identified, evaluated and required treatment is effectively handled. The visits seem to be extremely thorough the evaluation of past and current findings are evaluated and appropriate treatment performed. Patients are given appropriate post treatment instructions the results seem to be quite appropriate. If one is looking for a new dermatologist I would recommend Dr. Taylor.

Dr. Taylor is extremely thorough when giving an all over skin cancer check. I brought a list of a…read moredozen freckles/moles/pimples that I wanted her to look at and she methodically went through each and every one. When one looked like a pre-squamous cell, she froze it right then and there and went to the next item in my list. This way nothing was overlooked or fell through the cracks. When she was done with my list, she provided an all over check of her own, measuring, having her assistant take notes, sometimes pictures. I've spent a lot of time in the sun growing up near the Jersey Shore and as a daily lap swimmer. One tiny pink pimple turned out to be a basil cell carcinoma, confirmed through a biopsy. Since it was on my jawline, she recommended MOS surgery, where the surgeon will remove tissue around the area then before suturing runs the tissue to the lab to check for clean borders. If the borders are not clean, they remove more. This type of procedure is best for the face where you want to remove the least amount of tissue needed to achieve clean (no cancer) borders. Dr. Tayler referred me to OHSU Dermatology - Dr. Lettenberger performed the surgery and did a fantastic job. Cancer removed and 6 weeks later, scar hardly noticeable. The office is located in the third floor of Lloyd Center Mall off the foodcort area. If you come out of Macy's, make a right and her office is halfway down hall on the right. The office staff, and paperwork they sent, didn't explain this so I was a bit late for my appointment. Office itself is clean, as is the waiting room. All the people who worked there were kind and efficient. After seeing a dermatologist in Hillsboro for 18 years, I'm so happy to find a really good dermatologist closer to where I live. Since it was my first appointment, there was a three month wait. Wear sunscreen! But now that I am a patient, it will be easier to get appointments should a situation arise. Note: OR has one of the highest rates of skin cancer in the country! Wear sunscreen everyday! Highly recommend Dr. Taylor for her knowledge, time spent with patient, explanations and extreme thoroughness in exam.