I would not recommend this company. They installed several glass pieces throughout my home, and one…read morepane became discolored. Initially, I was told it would be covered under warranty. Then I was told I would have to pay out of pocket, followed by another explanation that it would be partially covered (materials only, not labor), and finally that it wasn't covered at all. The lack of clear communication and constantly changing information was frustrating. I was also told I would receive a follow-up call, which never happened. What should have been a simple glass replacement turned into a waste of time. I ultimately found a local company that completed the work for about half the cost and was much easier to work with. They were also far more professional and friendly compared to the technician who came out, who seemed uninterested and was not particularly courteous.

We called the Glass Guru's. We were connected to Colorado Springs office. I'm not sure how we were…read moreconnected to a farther office. They came out. Gave us our quote. We accepted after my husband asked a few questions. They took the measurements that day. We gave 50% deposit check. Fast forward to about a month later. The glass had arrived in their shop, we scheduled an install date. Jesse and Dee arrived to do the work. Efficient, friendly the door looks wonderful. An enormous improvement from the temporary doggy door we had. (Freezing last winter) This new door is being enjoyed by all of our large dogs. No cold air. We can finally close the sliding glass door again. Two thumbs up gentlemen. Thank you. Our cost was $1500 (And a quote of $5000 for French Doors) if you want to go fancy.

These guys have been around for decades and they know what they are doing. The shop environment is…read morea bit rough, but they do good, dependable work and they support their small town.

Awesome service at a very fair price. They came out and gave me an estimate to replace a broken…read morewindow and ordered what I needed and return a week later to install. Perfect job and looks great. The price they quoted was much lower than several others and the work is high quality. Good to support a local Monument business!!!

Great spot to go if you want other things on your vehicle broken when you get your glass replaced…read more 0 for 2 for me on not breaking things. One on my work truck (they can't move windshield wipers, had some friends have the same problem), then one on my personal vehicle. If you call them out they just blame your vehicle.... Go to Aaron's

I was here from out of town. They got me in first thing in the morning!!! They fixed my chipped…read morewindshield and took very good care of me. Best glass place in town. It was quick, painless, and affordable.

A+ work. Everyone was super kind and understanding. The price is unbelievably cheap. You should…read more100% come here when you need you glass to be repaired.

From the owner: Window Replacement, New Glass in windows, custom glass. read more

July 2022 Update ~ I am disappointed. An exterior window on my house broke. Day 1: I called City…read moreGlass and left a message. I called City Glass just after 4:30 pm and was told that they wouldn't make an appointment and to call back the next day because they closed at 5 pm. Day 2: I called back in the morning and they took my information down. I was told that they'd contact me to make the appointment. I was contacted at 4:15 pm and was told that the next available appointment to get an ESTIMATE was over a week away. I am so glad that your business is booming enough that it will take over a week to get an estimate. I will be using another glass company for this job. Thank you for helping us (through the amazing Wade) find a new sweep for our shower door, because ... where else do you find that? Lowe's did not have one and we couldn't find someone there to help us. You are wonderful! Thank you!

VERY Disappointed in City Glass. I have done business in the past but this time was a HUGE…read moredisappointment. First I took an example glass in to be recreated and was told it was 1/4 inch thick. When I heard the price I shopped around and found another company charging 1/2 the price so I ordered it from them. Upon arrival I noticed the glass was thicker. I took the example back to get the corners notched and when I questioned the thickness I was told it was in fact. 3/16 inch glass NOT 1/4 inch glass even after they measured it the first time. Then the glass technician came out and looked at my job to notch the front 2 corners of 3 pieces by 7/8 inch and quoted me $10 per square cut for a total of $60 since I had 3 pieces of glass. I agreed to this cost and paid in full for the job. Approx. and hour and a half later I received a call from City Glass and they told me the job was a little harder and more than they expected so they were going to have to charge a little more for the job. They then stated $55 per cut and proceed to talk to me like I would accept it with no questions asked. I immediately said "NO". I can buy new glass for this price. This would be a price increase from $60 to $330. I was then told I could come get my glass and a refund. I feel this was EXTREMELY poor customer service and bad representation. I was quoted a price and finalized the cost. They saw the project. They SHOULD have honored THEIR agreement but didn't and just told me to come get the glass. BAD!!! I will NEVER do business here again. This was a rip off because they made a mistake they felt I should pay for it. I have further pictures to prove my claim and show the small job requested. I WON'T DO BUSINESS WITH THEM AGAIN!!!!

I recently had two sliding glass door screens repaired and replaced in my home. It was a small…read morejob, but McCasland took the job and I'm pleased with the results. Alice and Paige took my information and scheduled a technician, Jerry to measure for the screens. Another technician, Todd took care of the installation and the screens work well. I'll call on them again if the need arises.

unbelievably helpful folks. I had repeat problems after a windshield repair that were not their…read morefault simply due to a quirk in my vehicle's design and they helped both times no questions ask including parts free of charge. You cannot get better service than that. Super friendly environment, and the kids love the

Review for Estimate and Service Offering Only Overall: 3/5…read more("OK") - Communication: 4/5 - In-home Visit, Professionalism: 4/5 - Product, Services and Warranty: under 1/5 $500 estimate for one double pane reglazing and labor. A new window of the same type with added sun and weather protection, including labor, materials, and a transferable lifetime warranty, was found elsewhere for $719.

Fantastic experience with Lightning Glasswork & Screen, a family owned and run business! They just…read morerepairing my damaged window! They responded quickly to my inquiry, provided a clear quote upfront, and completed the repair promptly without any surprises. The workmanship was precise, and the crew was friendly and respectful of my home. If you're looking for trustworthy glass repair pros, look no further - these folks are the real deal!

Rex is super cool, good dude. Window look great. No hiccups, just smooth sailing. Thanks!read more

Extreme disappointment regarding the quality and installation of the 18 Simonton windows I…read morepurchased from JDI. The overall product quality is unsatisfactory, and the installation was subpar. I continue to experience drafts and excessive noise through all the windows. The amount of noise I receive from planes (I live nowhere near an airport) and cars is crazy; it was never like this with my old builder grade windows. Furthermore, the caulking is very sloppy. The owner said he was ok with the work and threatened to place a lien on my property the day after the windows were installed if I didn't pay, even though I was not satisfied. Following the owner's suggestion, I completed a Home Energy Audit. I have attached a few photos from that audit which clearly demonstrate significant temperature differences. I have also attached videos demonstrating the air leakage using a fog machine.(I can't attach all the pictures and videos I have and would be happy to share) After I called the troubleshooter radio show, the owner sent a crew to insulate three of the windows that I felt were the worst (which helped a little). I was then asked to pay for the insulation of the remaining windows. It is unclear why new windows would be installed without proper spray foam insulation in the first place. Additionally, two of the windows still do not close or lock correctly, even after the sashes were replaced twice. Given my significant investment, this has been a regrettable experience.