We called the Glass Guru's. We were connected to Colorado Springs office. I'm not sure how we were…read moreconnected to a farther office. They came out. Gave us our quote. We accepted after my husband asked a few questions. They took the measurements that day. We gave 50% deposit check. Fast forward to about a month later. The glass had arrived in their shop, we scheduled an install date. Jesse and Dee arrived to do the work. Efficient, friendly the door looks wonderful. An enormous improvement from the temporary doggy door we had. (Freezing last winter) This new door is being enjoyed by all of our large dogs. No cold air. We can finally close the sliding glass door again. Two thumbs up gentlemen. Thank you. Our cost was $1500 (And a quote of $5000 for French Doors) if you want to go fancy.

I would not recommend this company. They installed several glass pieces throughout my home, and one…read morepane became discolored. Initially, I was told it would be covered under warranty. Then I was told I would have to pay out of pocket, followed by another explanation that it would be partially covered (materials only, not labor), and finally that it wasn't covered at all. The lack of clear communication and constantly changing information was frustrating. I was also told I would receive a follow-up call, which never happened. What should have been a simple glass replacement turned into a waste of time. I ultimately found a local company that completed the work for about half the cost and was much easier to work with. They were also far more professional and friendly compared to the technician who came out, who seemed uninterested and was not particularly courteous.

These guys have been around for decades and they know what they are doing. The shop environment is…read morea bit rough, but they do good, dependable work and they support their small town.

Awesome service at a very fair price. They came out and gave me an estimate to replace a broken…read morewindow and ordered what I needed and return a week later to install. Perfect job and looks great. The price they quoted was much lower than several others and the work is high quality. Good to support a local Monument business!!!

Great spot to go if you want other things on your vehicle broken when you get your glass replaced…read more 0 for 2 for me on not breaking things. One on my work truck (they can't move windshield wipers, had some friends have the same problem), then one on my personal vehicle. If you call them out they just blame your vehicle.... Go to Aaron's

I was here from out of town. They got me in first thing in the morning!!! They fixed my chipped…read morewindshield and took very good care of me. Best glass place in town. It was quick, painless, and affordable.

A+ work. Everyone was super kind and understanding. The price is unbelievably cheap. You should…read more100% come here when you need you glass to be repaired.

From the owner: Window Replacement, New Glass in windows, custom glass. read more

VERY Disappointed in City Glass. I have done business in the past but this time was a HUGE…read moredisappointment. First I took an example glass in to be recreated and was told it was 1/4 inch thick. When I heard the price I shopped around and found another company charging 1/2 the price so I ordered it from them. Upon arrival I noticed the glass was thicker. I took the example back to get the corners notched and when I questioned the thickness I was told it was in fact. 3/16 inch glass NOT 1/4 inch glass even after they measured it the first time. Then the glass technician came out and looked at my job to notch the front 2 corners of 3 pieces by 7/8 inch and quoted me $10 per square cut for a total of $60 since I had 3 pieces of glass. I agreed to this cost and paid in full for the job. Approx. and hour and a half later I received a call from City Glass and they told me the job was a little harder and more than they expected so they were going to have to charge a little more for the job. They then stated $55 per cut and proceed to talk to me like I would accept it with no questions asked. I immediately said "NO". I can buy new glass for this price. This would be a price increase from $60 to $330. I was then told I could come get my glass and a refund. I feel this was EXTREMELY poor customer service and bad representation. I was quoted a price and finalized the cost. They saw the project. They SHOULD have honored THEIR agreement but didn't and just told me to come get the glass. BAD!!! I will NEVER do business here again. This was a rip off because they made a mistake they felt I should pay for it. I have further pictures to prove my claim and show the small job requested. I WON'T DO BUSINESS WITH THEM AGAIN!!!!

we had a couple delays ALL WEATHER RELATED! - Today was the big day, and the crew showed up, and…read more'busted hump' all day, just finishing up now, and WE COULD NOT BE HAPPIER!. Have to return to install 2 windows that are the wrong size, but considering the size and scope of this job - 4 man crew and lots of pane replacements. Highly professional, courteous and respectful. Went the 'extra mile' on the little things! THANK YOU!

I recently had two sliding glass door screens repaired and replaced in my home. It was a small…read morejob, but McCasland took the job and I'm pleased with the results. Alice and Paige took my information and scheduled a technician, Jerry to measure for the screens. Another technician, Todd took care of the installation and the screens work well. I'll call on them again if the need arises.

unbelievably helpful folks. I had repeat problems after a windshield repair that were not their…read morefault simply due to a quirk in my vehicle's design and they helped both times no questions ask including parts free of charge. You cannot get better service than that. Super friendly environment, and the kids love the

Fantastic experience with Lightning Glasswork & Screen, a family owned and run business! They just…read morerepairing my damaged window! They responded quickly to my inquiry, provided a clear quote upfront, and completed the repair promptly without any surprises. The workmanship was precise, and the crew was friendly and respectful of my home. If you're looking for trustworthy glass repair pros, look no further - these folks are the real deal!

Review for Estimate and Service Offering Only Overall: 3/5…read more("OK") - Communication: 4/5 - In-home Visit, Professionalism: 4/5 - Product, Services and Warranty: under 1/5 $500 estimate for one double pane reglazing and labor. A new window of the same type with added sun and weather protection, including labor, materials, and a transferable lifetime warranty, was found elsewhere for $719.

Some of the best customer service I've gotten in a long time. Wonderful couple, doing fantastic…read morework. We needed to make a trip to Canon City anyway so we brought the Jeep into their new storefront but they were even willing to bring their mobile repair unit all the way to the sleepy little town of Westcliffe CO to repair the windshield in the Jeep. That alone is something to take note of. We'd called several places with mobile repair units and no one else was willing to do that. The glass repair itself was done in no time (about 2 hours) and looks fantastic. It was so clear, it was hard to convince my brain there was even glass in front of me.

Being new in town we relied on word of mouth and reviews to select a business to take our Buick to…read morefor a chip repair to our windshield. Cannot say enough good about this business. They are fast, efficient and courteous. They charge a fair price and we feel good keeping our business local in this small hometown environment. Highly recommend River Valley Auto Glass!