In August I posted on Facebook looking for cleaners and this company reached out to me. I thought…read morethe owner was so sweet and completely trusted her to finish the job the previous cleaners didn't. They did a walkthrough of the entire three bedroom house and quoted me $300. My primary concern was the kitchen and dining room floor and they claimed in texts that they cleaned the kitchen floor but they absolutely did not and I have dated photos showing that. The only parts they completed were the fridge which I had already mostly cleaned, the microwave, and the stove which I told them I had already completed as well. They didn't touch the freezer which I hadn't done, and the stove was just old and maybe looked like the grills weren't clean but they were. The only thing they got done that wasn't already nearly completed was the living room floor and microwave. I really appreciated the work they did in the living room, it was so helpful as we were moving and helped us have somewhat of a fresh space to move into, but that's all they did. They had a family emergency and couldn't finish which is totally understandable and I get why they were unable to come back and complete the job. However the owner then asked for payment and said we should look elsewhere with no clarification on an adjustment to the quoted price. When I asked she said she wanted me to pay $275. My major concern was the floors in the kitchen and dining room which I made very clear. They went through my entire house and swiped dust with their fingers making notes about how the previous cleaners missed so much yet somehow thought it was reasonable to nearly charge me the full quoted amount when they only completed one room themselves. I told them I wouldn't be paying that since they didn't even complete half of the work. I paid $150 instead and that was it. Very disappointed, they were so kind but I do really feel like the owner was trying to take advantage of us. I absolutely do not recommend and do not trust them.

They left me feeling like I would use their services again. Such a relief to find someone who…read moreunderstands what I want. Everything was in its place, they organized everything and made use of all un used space. Thank you for your service. I most definitely would use their services again.