Worst service I've ever received. I requested a clear quote upfront, which was never provided…read more Despite giving clear instructions on the work needed, they charged me extra, tried to charge for bulk pickup, and failed to paint the house as agreed. My friend, who was there in my place (since I'm stationed in Korea), made it clear that painting was required, yet they claimed she said the tenant would handle it--something that doesn't make sense given the house had to be ready before anyone moved in. To make matters worse, my realtor, someone I trust, visited the house and confirmed that the work was not completed properly. She even called the company to explain that the house needed to be finished, but they continued to disrespect me by dismissing my concerns. My friend had to purchase their own equipment to finish the work that was supposed to be done. What was supposed to be completed on Friday dragged on the whole weekend, and it's still not finished as of March 23rd. I asked for this job to be done before the 16th, and I'm still waiting. They claimed I wasn't overcharged, but the work they did was so poor that I could have done it myself for free. I'm now dealing with more stress than if I had handled everything myself. I will be attaching photos to warn future clients about this company. As a military member stationed abroad, I trusted them to handle the job, and they failed miserably. They demanded full payment before the job was done and now are blaming me. My house is still incomplete, and despite having cameras and a friend checking in, they continue to drop the ball. I wouldn't recommend this company to anyone. They deserve a zero-star rating, but I'm giving them one only because I have to.

Requested a moveout cleaning for my Mother-in-law. Got quoted for carpet cleaning, blinds,…read morekitchen/major appliances, mowing, bathroom. For the work done (seems a one-person company), in the amount of time (one day), worth the price. As far as overall quality and attention detail, things missed like dusting of airvents and hair in shower drains/leftover cleaning film in one of the tubs. But overall, very fast response, responsive to needs over phone/text considering the circumstances (booked everything 5 hour timezone behind). Was able to see photos and videos of job after and before. Quick refund for mowing services that werent completed due to weather circumstances. UPDATE: owner reached out immediately to offer to remedy minor defiencies. Appreciated the gesture nonetheless despite my mother-in-law already correcting the issues.

So happy we found RocketMop. They do a bi-monthly clean for us and always do a spectacular job. We…read morehad a miscommunication with the first clean they did for us, but they made it right and have impressed us with each clean since. Their pricing is great and they have great communication. I also enjoy their different cleaning scents that you can choose from. The team that tackles my house is friendly and efficient. The person who does their scheduling is also always super friendly and goes above and beyond to make sure you're taken care of. Highly recommend them if you need a clean!

I used RocketMop for an apartment move out back in January 2026. I can't say enough nice things…read moreabout them. The booking process was painless. And on the day of my move out clean, they arrived promptly and did a fine job. I got my deposit back, so all around a win for me and the complex.

Very unprofessional service First estimate was off , end…read moreprice more than doubled It took for fixing a sprinkler system and laying sod 3 and 1/ 2 month. Lawn got not leveld weed is coming through. For the money i spent i could have gotton a professional company

I want to start by saying that I really do appreciate all of the hard work and dedication that…read morethese girls put into their job. I already recommend and will continue to recommend My Rescue Maid & Maintenance to all of my friends and family members as well as to anybody who I know is looking for any of the services this company may have to offer. If a management company needs an excellent clean team, or a realtor needs a final clean for a home that has recently sold, or a tenant / homeowner is moving in or out of their home to prepare it for the next occupant...this is your one stop shop for most things needed! Aside from the amazingly friendly customer service that they offer, you can count on speaking to a real person on the phone when you call to schedule estimates or discuss services. Now I would like to take a moment to recognize and acknowledge how difficult these jobs can be and show extra appreciation for the attention to detail and the dedicated time that is taken to complete some of the cleaning jobs. Also to point out to the general public that not all smudges can be wiped off without removing paint...which isn't a cleaners job. Dusting doesn't include dusting and then deep scrubbing with wet rags. Wiping down walls doesn't mean wiping down walls and then having to use a mop and bucket to deep scrub the food splatters that appear to be caked on to a wall. Cleaning windows and mirrors doesn't include having to use a razor blade to scrape off paint before you can Windex and wipe clean. Of course I am not saying these things cannot be done...I am just saying the for a company, TIME IS MONEY AND MONEY IS TIME and all of those additional items take more time therefore the general public should acknowledge that these particular "upgrades" to a cleaning service...will cost more money. The hard work put into these jobs is very under appreciated and I just wanted to take the time to show a little extra appreciation! Thank you My Rescue Maid & Maintenance for all that you do!

Nathan arrived right on time yesterday and quickly got busy cleaning our limestone walls, limestone…read morewalkways, limestone porch floor, interior and exterior windows, and window and porch screens. He did an amazing job. We are so pleased at how clean everything looks. The company and Nathan deserve our 5-star rating.

Very professional experience staff and management don't leave until the job is done and even hard…read morejobs are done to owner's satisfaction!

precise has been very unprofessional from start of this process…read more i paid $100 on a $99 move out cleaning special i cancelled service with 24hrs notice finally got ahold to them in morning to see about refund they told me all i had to do was show up to meet them to sign a paper saying i didnt need services anymore they gave me a business address which was FAKE i showed up to address which was a park and called asking where exactly they were the man on phone hung up in my face i tried many many times to try to get them back on the phone they refused to answer so i had friends call which they refused to answer at all i sent a text that obviously they werent going to give back my money then they could come give me some service they refused to meet me in person i msg'd again the next day askimg what happened and told them ill give them benefit of the doubt that maybe they didnt mean to not answer the phone he told me all deposits are jon refundable i didnt pay a deposit i paid the entire amount of service now today a week later they messaged me via fb and told me they will give me a refund of $16 off a $100 service order that i cancelled on time he showed me paperwork via picture that there is a 10% cancellation fee told them that is fine but i still need my refund then he told me he charges gas, time, travel, & service which he is asking 12%+ .0825% he didnt show up to meet me so how do i owe for that these ppl are very unprofessional this procees has been very stressful told them ill just go to court for the refund

Excellent carpet cleaning service! Fast and professional. Will definitely continue to do business…read morewith them on a regular basis. Saw their Facebook post this morning, made a same day appointment, arrived on time, cleaned 4 rooms efficiently, left no mess and carpets are drying extremely fast. Great service!! Thanks again!

I am a real estate agent, and W. Total Home Solutions has done repairs for some of my clients. The…read morehave done an amazing job, very professional work and outstanding craftmanship. Customer service is superb, responding right away and delivering the job within the time agreed upon and affordable prices. I will recommend this company to anyone looking for a trustworthy, honest and with expertise in the craft. I especially recommend to other realtors when they need somebody right away and they don't have time to shop around.

These guys are fantastic!…read more Amazing work on our new shower! Not only are these guys workhorses, but they are very professional, they show up on time and call if they're delayed, which is rare for contractors. If something comes up and they have to reschedule, they call promptly and work around your schedule. For the amount of work that was required to demo our old shower and pocket door, hiring these guys was a phenomenal value! We couldn't be happier with the quality of the work! We were so impressed with these guys that we're planning more projects for them to do for us. We couldn't recommend them highly enough!

I had them replace my privacy fence. They did a fantastic job. On time and on budget. Based on the…read moreexcellent quality they did on my fence I had them paint the house trim and put on a new storm door. Excellent job. I fully recommend this business. Give them an opportunity and you wil be pleased with the work.

If I could give this guy a negative star I would. This jo was started on 11/27/23 and was to be…read morecompleted on 12/02/23. I paid half up front the week they started the work and the other half was due at time of completion. The tile was laid and laid in correctly, leaving bathrooms incomplete, toilets not put back in place. There was thin-set all over the walls, tubs and cabinets. They were hollow and grout was already cracking. The LVP were laid in half of the house with many many errors leaving the floors incomplete and needing to be pulled up completely and relaid. He refused to listen to my concerns and request for repairs. He then left the jobsite on 12/02 and did not return. He refused to finish the work correctly and refused to refund any of my deposit. I am now out cost in labor and extra cost in flooring that I will have to replace. He is also refusing to pay his employees, and leaving my home unliveable. If someone recommends this guy RUN the other way. He does not care nor does he back his work or respect the homeowners property. He left trash all over my house and my yard, cutting wood INSIDE my home leaving dust and wood piece on the ground laying wood floor over it. I will tell everyone about how horrible he is not only as a contractor but as an employer and human being.

We had a horrible experience with this company. The cleaners did not leave surfaces clean and for…read moreover $300 I expect surfaces to at least be wiped down. Additionally they damaged one of our lights and did not say anything to us about it. The nastiest part though was their total unprofessional behavior. They made nasty comments about the state of the house to each other. If I am hiring a cleaner it is because the house is dirty and I need help. It is not acceptable to make comments about the state of things. The company did not call or email me back addressing my concerns after I emailed them.

The worst customer service ever. Rude and disrespectful…read morecustomer care. They did not clean a two bedroom apartment correctly and had to be called back to fix what they missed and still didn't clean to the rental agency's standards. we had to clean behind the two guys after they said they were not doing anything else. Needless to say they were an hour late for both appointments and did not offer any apologies. Their supervisor absolutely refused to come out in person to check their poor performance and our concerns. He was very arrogant and argumentative over the phone and made excuses for his workers poor performance. He refused to offer any compensation in the amount that was charged. Big red flag! When looking for a physical address for his business, I found it's actually a post office box. Not a single person would tell us their name. DO NOT USE THIS CLEANING SERVICE!!!