Worst service I've ever received. I requested a clear quote upfront, which was never provided. Despite giving clear instructions on the work needed, they charged me extra, tried to charge for bulk pickup, and failed to paint the house as agreed. My friend, who was there in my place (since I'm stationed in Korea), made it clear that painting was required, yet they claimed she said the tenant would handle it--something that doesn't make sense given the house had to be ready before anyone moved in.
To make matters worse, my realtor, someone I trust, visited the house and confirmed that the work was not completed properly. She even called the company to explain that the house needed to be finished, but they continued to disrespect me by dismissing my concerns.
My friend had to purchase their own equipment to finish the work that was supposed to be done. What was supposed to be completed on Friday dragged on the whole weekend, and it's still not finished as of March 23rd. I asked for this job to be done before the 16th, and I'm still waiting.
They claimed I wasn't overcharged, but the work they did was so poor that I could have done it myself for free. I'm now dealing with more stress than if I had handled everything myself. I will be attaching photos to warn future clients about this company.
As a military member stationed abroad, I trusted them to handle the job, and they failed miserably. They demanded full payment before the job was done and now are blaming me. My house is still incomplete, and despite having cameras and a friend checking in, they continue to drop the ball. I wouldn't recommend this company to anyone. They deserve a zero-star rating, but I'm giving them one only because I have to. read more