Good business with attentive staff. Remember to take advantage of the cash payment option.read more

I come here often and they are a great place to bring your dry cleaning. They are very fast and do…read moreon site alterations. Prices are reasonable but you can get your shirts done cheaper at one of the mass volume places but they will not take the time and care that they do at Rogers. The staff is always friendly and responsive to your requests. When ever I need something cleaned quickly they get it back to me in a short turn around time. Once I dropped off a suit first thing in the morning when they opened and they had it ready by the end of the day.

Great customer service, always so friendly! You pay for quality- they do an awesome job with…read moreeverything I bring in. They've even rushed it for me before! Favorite dry cleaner.

I called the cleaners about doing an alteration on a pair of pants. I was quoted $15. I got…read morethere and they charged $19.85. When I questioned it they said "We have to press the pants and that's an additional $4.85". I asked about doing the alteration w/o pressing and the lady smiled and said, "We can't do that". They quote a reasonable price to get you to the cleaners and then upcharge. The quality of the pressing was 3 star at best. Still had wrinkles in the pant legs. Ended up having to iron the pants myself.

These guys are AWESOME. I had a wedding and we just moved to the area, and I left getting my…read moreclothes together until the last minute. I discovered the day before leaving that the movers somehow got my suit all wrinkled and dirty during the move. Eek! Called EIGHT places, nobody could actually do same-day cleaning despite many sites saying they could online. Enter Dorsey Cleaners - they actually answered the phone, confirmed they could do it in time, and delivered. My suits look awesome and they saved the trip (how was I going to go to my Cousin's wedding with dirty clothes otherwise? no way!) Thank you for being reasonably priced and delivering on your promise. I'll be back!

My mother took her dress to Dorsey Cleaners for alterations. The dress was marked with chalk and…read morethey agreed upon the alterations that would be performed. When she returned to pick up the dress, there were blue stains throughout the top portion. She was told that another dress had bled into hers. The owner assured her to come back and the stains would be removed. She returned and the stains had indeed been removed; however, when she tried on the dress, she couldn't zip it all the way. The owner helped her zip it up, but once zipped, the dress was too tight in multiple places. He explained that he had to dry the dress twice and it may have shrunk as a result. Whether the error was due to the alterations or the drying process, the end result is that my mother's dress was ruined. She spoke with the owner about compensation since there was no way to fix the damage. He was dismissive and tried to lowball her despite their clear mistakes. This is very poor business practice, as he assumed no responsibility for what happened under his watch. My mother had used this establishment before without any issues, so this was particularly disappointing. He even tried to get the tailor to personally cover the cost of the dress instead of taking responsibility for mistakes that occurred in his business.

My boyfriend gets his suits dry cleaned here and he always said how amazing the man at the front…read morewas with knowing the quality of his suits and ties and how well they dealt with the wear and tear when cleaning his suits. After I had a bad experience at a local tailor that had great reviews I decided to go here to get my dress tailored for a wedding coming up. The man at the front listened to what I wanted and gave me great recommendations. I just picked up the dress and it's perfect! Highly recommend this place!!

I asked the lady if she tried to spot clean small spot where i saw a stain . I asked just wanting…read moreto know if she tried and if she said yes i wasnt gonna have any problem with that. However ... The other lady came out from the back yelling at me how how it was very hard to dry clean my item and yelled at me saying "i have videos in the back! " . She qas Absolutely rude ! And how is that related to my question? Did i say anything to her to make her yell at me? I have never been so offended . I actualky had to tell her "can you stop yelling at me ?" I asked her a simple question. Instead they barked and barked . It was little girls' cotton dresses and ribon belts . How hard is it to dry clean them? NEVER GOING BACK. Worst service ever.

Great dry cleaning service! I dropped off my suit that had some sap stains on it from standing…read moreunder a tree for too long. My suit was ready to be picked up two days after I dropped it off. It was completely clean and ready to wear. Overall, I would highly recommend Han's Cleaners & Tailors for your dry cleaning needs in Columbia.

I love this place! Have had multiple perfectly done dry cleans, at a fair price, and the best part…read moreis that you get to pet Rocky their dog. What's not to love?

Brought in an expensive $1,700 Ralph Lauren coat. Leather button ties were faded and ruined. One…read moreactually broke while in their care. Never again.

This business has been in Columbia for decades and service has always been excellent. They exceed…read moreexpectations whether for the cleaning service and/or the clothing alterations. The owners are very friendly and knowledgeable about their business. Good value.

Terrible for alterations/repair services! I should've learned my lesson with my daughter's prom…read moredress even though things were resolved then. Shame on me! I took 3 items for alterations - 2 dresses and 1 pair of pants. $130!!!! The pants only required a small hem. I asked if she could keep the existing wide hem visible - yes she said. For the one dress, only needed taking in a little bit. It was ok. The 2nd dress did need altering in a couple of places. The problem is twofold. One, the quality of work is subpar at best. The pants weren't taken in enough and the one dress didn't fit as it did when she pinned it. It wasn't tailored well. Secondly, the price. At drop off I asked how much. She said she "didn't know the tailor was not there". Red flag #1 Found out she sends stuff out. Red flag #2. Ok, thinking it wouldn't be that bad; NEVER thought $130!! I feel she was disingenuous with the pricing. The pink tags on each item had instructions and a price. She said she didn't know how much. Lessons learned 1. DO NOT USE HAN'S CLEANERS FOR ALTERATIONS 2. GET PRICING UP FRONT. 3. DO NOT USE HAN'S CLEANERS FOR ALTERATIONS OR TAILORING WORK IS SENT OUT!

Great cleaners. The owners are friendly and the service is good quality. This particular cleaners…read moreis organic. There is also a tailoring service. Turn around time is quick. I give back by bringing back the hangers when I pick up my next set up dry cleaners clothes. Recycle your hangers people. Don't toss them in the garbage.

I love having Love Cleaners in our neighborhood of Huntington, in the Village of Kings Contrivance,…read morein our wonderful town of Columbia. We've been having our dry cleaning done there for 21 years, since we moved into our home off White Spring Way back in 2005. They have a convenient blue bag, and a drop-off chute and the woman who now owns it is very friendly. However, because they are only from 9 a.m. - 6 p.m. Monday through Friday (and 9 a.m. to 7 p.m. on Saturday), their hours are terrible for business people who have to drop or pick up clothes before work. I have been trying to get back to the store and pick up my dry cleaning all week, but I can't pick up at 7:30 a.m. when I leave to drive my daughter to school. And I can't pick up by 6 p.m. because I get stuck in Beltway traffic during my commute home from work. Which means I can only pick up dry cleaning on Saturday, even though I can drop off dry cleaning anytime because of the blue bag and the drop off service. I found out my cousin in Pennsylvania had a heart attack last night. He had the same A-Fib that killed his younger brother in 2010, 16 years ago, but my cousin survived and I need to pick up my dry cleaning and drive to Pennsylvania. I dropped my daughter off at school and came back home because I took off work to drive 4 hours to see him in Pennsylvania. I got to Love Cleaning at 8:58 a.m. and waited until 9:10 a.m. I tried knocking on the window. No one answered. I tried calling, no one picks up. I wanted to leave a voicemail, but the line hangs up. I'm going to have to drive to Pennsylvania and buy new clothes. Because a small business owner, whom I adore, does not understand how to provide convenient hours, reliable means of communication, show up to work on time or provide consistent customer service at times that are convenient for their customers and not just for themselves as business owners. I do not want to see this business close. I've seen them survive for 21 years since we moved into this neighborhood. But after 21 years, I will need to look at other, less convenient dry cleaners, who probably charge more, for less quality, but have more convenient hours. I do not want to support a big franchise location over a hard-working small business owner (like I am myself) who bought this business from the previous owner within the last few years. I hope this message is received and taken seriously. Not as a loud threat, but as spoken constructive criticism. As opposed to the silent loss of confidence that erodes customer goodwill over time. I want Love Cleaners to succeed. I hope you all do as well. I hope they hear this message loud and clear for the purpose it was intended. Opening 1.5 hours earlier Monday-Friday, taking a longer break in between the morning rush, lunch drop-off (for people who work in the neighborhood), and the evening pick up (for people with a shorter commute -- I'm jealous), would go a long way toward providing the kind of community service that is loved and cherished by all, as it once was.

My clothes get professionally clean and well taken care of on time. Great service. Thank you!read more