These guys are friendly and professional and offer premium services. But, let me just preface my comments with the fact that I was grumpy with them for the past six months because everything took longer and cost much more than I expected. However, this was the first time I had dealt with such a situation (bathroom flooded and seeped to the rest of the condo and the floors needed to be redone). I didn't realize there were three different areas of work that needed to be done: mitigation and cleaning, deconstruction, and reconstruction. I thought "mitigation and cleaning" was the sum total of what needed to be done and inclusive of everything. I had no understanding that there were three phases. It could be that someone in the company tried to explain it to me, I don't know. I was dealing with too much at the time (health concerns, a mother with health concerns, moving, etc.) and nothing was going right and it made me really grumpy thinking about how much money was going toward this project and how long it was taking. However, the Cleaner Guys continued to be professional and polite throughout the experience. Once they were done with the flooring and repairs I was very, very happy. They did a fantastic job not only with the flooring, but also with repairs, repainting, replacing, etc., and the condo almost feels like a brand new home. I am very happy with the work that they did. Just remember that it will cost more and take longer than you expect it to. It's not going to be a sprint. It's going to be a marathon. read more

This company was extremely disappointing to work with. Earlier this year, I hired them to complete repairs after an appliance-related flood in my home. What should have been a straightforward restoration turned into a frustrating process that lasted more than three months. Even now, there are still unfinished items that have not been addressed, forcing me to hire another company to complete the work. I sent a detailed four-page list to the owner outlining the deficiencies, incomplete work, and ongoing concerns. The only response I received was that these must be "new issues" because their company would never leave a job in that condition. Unfortunately, that response did not address any of the actual problems, and I have not heard from The Cleaner Guys since. The company sent an unqualified contractor to perform the reconstruction work, resulting in numerous deficiencies that required another contractor to spend an additional five days correcting. When I asked when the remaining items would be completed, I was told they could send the same individuals back--the same people whose work had already required extensive repairs. I declined to have them return because of the damage caused during the original work, including a hole in my wall and damage to my entertainment center during reinstallation. One of the most concerning discoveries involved the crawlspace. Wet insulation had been removed but was left in bags underneath my home. Instead of properly completing the work, new insulation was simply thrown into the crawlspace. This was discovered a few weeks later during a separate inspection. I also identified charges submitted to my insurance company for work that was never completed. After I questioned these discrepancies, the company ultimately waived the balance they claimed I owed. That response only raised additional concerns about the accuracy of their billing practices. As a single mother, I felt that this company assumed I would not question the quality of the work or recognize the issues that existed. Fortunately, I sought independent opinions and documented the deficiencies. Based on my experience, I cannot recommend this company. If you are looking for quality workmanship, accountability, and timely completion of your project, I would strongly encourage you to choose another company. read more

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The best company I have ever used! They were caring and professional. I wish every company was as efficient as Cleaner Guys! From the office staff to the crew that came to clean a burst sewer pipe under our house, they were all amazing! Honestly, they deserve a lot more than 5 stars! Terra W. 5/6/2025 read more

Cleaner Guys did an excellent job on both cleaning up after a flood and then completing major restorations at our cottage. We worked primarily with Gabe and Dina and they were both great in that they were prompt with information, responsive to our concerns and did a really good job of overseeing the work. They provided information to the insurers on time and helped make the whole process very smooth. After the restoration was completed, there was an issue with a shower door and they were quick to get someone there to adjust it. They (and everyone else we interacted with) were professional, respectful and kind and we really appreciated their work. We wouldn't hesitate to use them in the future or to recommend them. read more

All I can say is: "Wow!" Cleanerguys was called and they responded by fixing my water issues the very same day. I called a number of other companies and got mostly "leave a message" but nobody responded. One call to their office in Mount Vernon and I got very fast and professional service. The bill was higher than I thought but the service was stellar. I am giving these "guys" a 5 star review for full service with warm friendly (and kind) workers. Now they are bidding on my kitchen to remodel. Stay tuned! read more

Our team was very professional and personable. They truly treated our home as if it were their own and had our best interests in mind throughout the whole process. We would recommend them to anyone. They left everything neat and clean. The team was respectful to our three dogs as we shooed them outside so they would be in the way. I was thankful for such a great experience during a stressful time. read more

We had the Cleaner Guys do a major clean at my mother's house recently. It hadn't had a deep clean in years, and was long overdue. Leif and his crew were careful, trustworthy and did an amazing job. The job included windows inside and out, hauling trash to the dump, cleaning the rugs, and so much more . I wouldn't hesitate to use them again. read more

I was really impressed by the prompt service ( don't be afraid to leave a message, Leif returned my call within an hour). They are busy for a reason, they are great at what they do and are informative at every step. My estimate was slightly more than the actual price because they evaluate on site after. They gave me pics immediately and sent notice via email when done( I wasn't home for the cleaning). I had two areas done plus 15 stairs and 2 "partial" areas for under 200 and it looks brand new. Was going to change flooring for a home sale but these guys came through!!! read more

Great customer service? I asked about a price and upon mentioning I didn't have much money I was told not to waste their time because they were expensive. Maybe if you got the money they're good to you. Edit: I was contacted in an attempt to make things right and they claimed that they had no records of my talking with them. I am willing to upgrade my rating, because I can see either someone having a bad day or someone not supposed to be talking to me talked to me. The additional star is because they at least tried to make things right. read more

Cleaner Guys cleaned my slate floors and WOW, what a difference, my floors looked brand new! Professional, on schedule, thorough and all with great communication and results. I'd highly recommend Cleaner Guys for any in-depth cleaning needs you have. read more

I called & talked to a young lady in the office. She took my information & I was told the owner would be calling me that afternoon. I had a water pipe burst & needed restoration services. I waited & never received that return phone call. read more

The Cleaner Guys met my deadline to complete the restoration work after an intrusion of water. However, when the crew left, there were numerous dark scuff masks on the walls & they did not even repaint the damaged ares in the closet. It took me over 2 hours to rectify the unfinished work! I would not recommend this company!!! read more

We've just moved into a new house, and wanted to have the granite countertops and stone floors cleaned and sealed just to make sure we got the best possible start in our new place. Leif did our estimate and carefully explained how to prepare and what to expect. Jerrick did the actual cleaning, and he did a great job--arrived right on time, and was super conscientious about nooks and crannies and other details that made his good job stand out from a just OK job. We'd certainly recommend Cleaner Guys, and will use them again if and when we need this service. read more

I just can not say enough good things about this company. They have come to our home multiple times to clean our carpets after one or the other of our animals had runny stools. The staff at Cleaner Guys are always friendly and knowledgeable and do a great job. They arrive on time and never waste time getting the job done. I would never hesitate to call them again and have done so even when on the road when our son did not know what to do with our animals' accidents. read more

This company is outstanding in every way. I have used them twice and each time Jerrick has been completely professional and carpets look new. The customer service over the phone has been excellent. read more

I just moved into a new home and wanted to have the tile grout sealed in two bathrooms. Cleaner Guys were very prompt to come by for a quote, happened to have a cancelation the same day, and did the project very quickly. Clean, professional work. How nice it is to pay for a job done quickly and reasonably! I highly recommend their services to anyone. read more

The Cleaner Guys were here today to clean our downstairs carpets and a couple of area rugs. Absolutely no complaints. Nice people. Did a great job. They gave an honest evaluation of each area and asked for approval before finishing each area. Timely, polite, efficient, thorough. Who could ask for anything more. The next time our carpets need cleaning, I won't have to do a web search, I'll know who to call. read more