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Clean Sweep LA

4.5 (557 reviews)
Closed 8:30 am - 5:00 pm

Services - Clean Sweep LA

Carpet cleaning

Damage restoration

Rug cleaning

1 More Service

Upholstery cleaning

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Reviews With Photos

Jeremy L.

After they saw my review, they called me and offered to re- paint my molding they damaged and clean the grout over. But trust is hard thing to earn, and I definitely can't trust them to come back and fix their mistakes. So they gave me my deposit back as a refund. +1 Star

I cleaned the toilet myself after the cleaners left the 2nd time.
Joe P.

This was the worst cleaning service I have ever used. I requested a deep clean. I had just started moving into the apartment and nothing was in there so they could clean completely. However, the job they did was very poor. The inside of the refrigerator was still dirty, there was a dead bug still on the wall, above the lights in the bathrooms, and the toilets were not cleaned. There's more but you get the idea. I called the office and they sent the cleaners back out but they still did a bad job. Needless to say I will not be using their service again.

Trash left in my garage doorway by cleaners
Nicole S.

NEVER again. From the office staff's poor attitude to the cleaners themselves, just avoid them. I liked their pricing and the fact that the office updated me on the cleaners' ETA. But when the two cleaners arrived at my house, I had no idea neither could speak English. I don't speak Spanish. So we had problems communicating. What a surprise. They finished in the evening so it was not until the next morning that I discovered they left a heaping pile garbage bags - not only in my garage vs the chute I showed them, but IN my doorway for me to walk right into. When I saw the invoice in my email box, I returned the email and asked that they call me before applying any charges. Destiny responded right away to let me know they already charged my account. That was it. No concern toward my reason for wanting a phone call. So I called the office and spoke with Destiny. When I explained the language barrier, she told me most of their cleaners do not speak English and that I should have called their office to convey what I had specifically wanted. I pointed out that I should have been notified in advance that this language barrier was the norm. But for each point I made, she had a defensive comeback. Like when I told her where they left the trash - her response: "They don't take trash off the premises, ma'am." So I told her the chute was not off the premises, and just a few feet from my door, which I showed them. Her response: "Did they do a good job cleaning your house?" I did receive a $25 credit. Then after that, I found a surprise in my guest bathroom - a toilet brush they left behind IN the toilet. I contacted them again. No response, no surprise. Learn from my mistakes and go with another service.

Not cleaned under the couch
Cheryl M.

I few days ago I booked a deep cleaning for my apartment because I had guess coming to stay with me. I asked what they typically do during a deep clean and if it included under the fridge and oven as well as inside. They told me that it was included if I needed it and get it it as needing 3 and a half hours to finish the deep cleaning. They deep cleaned only the main area I asked, and only mopped and did the fans in one bedroom. I purposely excluded the bedrooms are they would have more time to focus on the shared living areas. They should have included obvious things such as under the fridge and under my couch but both were left dirty. They did a pretty good job on the stuff that they did clean but they definitely missed quite a few areas that were in serious need. The two people who came to clean my apartment where also very sweet so I figured their great attitudes should be factored in with the stuff that they cleaned well. However I will say that I am disappointed that they missed so many necessary spaces. The company called me to ask me how everything went right after the cleaners left. Unfortunately I hadn't had a chance yet to check every area before I told them that it was well done. They did ask me to leave at Yelp review which I also think is kind of strange. Usually that sort of thing is left for a website or social media account. Unfortunately I'm going to be out of town for the next couple of weeks. Otherwise I would have asked for them to come and finish the job

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6 years ago

They did a great job cleaning my tile floors - the price was a bit higher than expected but all in all satisfied

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Review Highlights - Clean Sweep LA

Scott, one of their carpet cleaners, came within two hours of initial contact and did a great, thorough job.

Mentioned in 32 reviews

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People searched for Carpet Cleaning 19,083 times last month within 25 miles of this business.

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Clean Sweep LA - carpet_cleaning - Updated May 2026

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