They did a great job of cleaning my apartment particularly the carpet, kitchen, and oven…read more I would work with them again. I highly recommend to anyone look for a pretty affordable cleaning service.

*Edited to reply to business at end of my review…read more I hired this company to perform a move-out cleaning on an empty home. The scope of work included cleaning a 3700 square foot house. I gave the owner the details of the job. The estimate I was given was 6 hours at $79 per hour for two workers. The two workers arrived on time and were pleasant. Unfortunately, the rest of my experience was extremely disappointing. The house was completely empty. The four bedrooms and three bathrooms upstairs had just been freshly painted and there is new flooring throughout all but two bathrooms upstairs - installed that week. My husband and I were the only occupants of the home, with weekly housekeeping services throughout the eight and a half years we lived there, so the overall level of dirt and grime was minimal, at best. Approximately five hours into the job, I contacted the owner to ask how she preferred to be paid. At that point, I was informed that the workers had only completed the upstairs portion of the home and would need approximately four additional hours to finish the job. What troubled me is that at no point during those five hours did anyone contact me to say the project was running behind schedule or would significantly exceed the original estimate. The owner later told me that her workers had been sending her photos during the day, including photos of a dirty windowsill, a toilet, and a pantry shelf. However, the pantry shelf that was photographed was not even cleaned, as it was in the kitchen. If concerns existed about the condition of the home or the amount of time required, those concerns should have been communicated to me immediately rather than after five hours had already elapsed. I found it very difficult to understand how two workers could spend five hours cleaning four empty bedrooms with fresh paint and flooring and three bathrooms and still be only partially through the job. Based on the amount of work completed, I felt the request for an additional four hours was unreasonable and completely inconsistent with the original estimate. The conversation that followed became increasingly frustrating. I became upset and raised my voice because I felt I was not being heard. The owner repeatedly interrupted me and would not allow me to finish speaking. Eventually, she hung up on me. Afterward, I sent messages explaining that I did not believe the amount of work completed justified the time being billed. Rather than attempting to resolve the disagreement professionally, I felt pressured and intimidated by repeated references to threats of legal action. I had requested that she call my husband so that they could come to a fair and equitable solution. She refused to do so. The following morning, the owner requested my last name and mailing address by text message. When I did not respond, she later texted personal information about me she found on the internet. I found this behavior disturbing and invasive. I have no issue paying for work that is performed. My issue is with the vast difference between the quoted time and the actual progress made after five hours, the lack of communication while the job was underway, and the way the disagreement was handled afterward. While the workers arrived on time and were courteous, the overall experience left me feeling frustrated and taken advantage of. I would not use this company again, and I would encourage prospective customers to obtain very clear written expectations regarding estimated hours, progress updates, and billing before work begins. * A final clarification. At no point have I said that your employees should not be paid. In fact, I offered to pay for three hours because I believe people should be compensated fairly for work performed. The issue has never been whether work was done. The issue is whether the amount of work completed justified the amount of time billed. Because the workers were alone in the home, I cannot know exactly how every minute was spent. What I do know is that after approximately five hours, the progress reported to me was far less than I reasonably expected based on the original estimate, the condition of the home, and the scope of work completed. I also note that you never personally inspected the property. While there was some dust from newly installed flooring and carpet, I disagree with your characterization of the home's condition. Reasonable people can disagree. My review reflects my honest experience, and I stand by it.

From the beginning, Josh responded quickly and kindly. He was easy to communicate with in the…read morescheduling process. The two people who came to do the cleaning arrived on time and prepared. They brought all their own supplies and immediately got to work. They worked quickly but thoroughly and showed good attention to detail. I would definitely recommend their services.

I received a quote through Yelp and was provided a phone number to call to discuss the service…read more When I called, nobody answered. I then sent a follow-up message and never received a response. I find it frustrating when a business invites customers to call but then doesn't answer or return messages. Communication is one of the most basic aspects of customer service and unfortunately my experience ended before I could even book the service. I cannot comment on the quality of their cleaning, but based on my experience, responsiveness and customer communication were disappointing. ***** UPDATE ***** After leaving my initial review regarding lack of response to calls and messages, the service provider did reach out to me directly. During that phone call, the conversation became confrontational. I was told that my review could be reported to the police, which felt like an inappropriate and intimidating response to customer feedback. During the call, I began recording for my own reference, and the call was then disconnected. There were multiple follow-up calls from the same number, and each time the conversation ended shortly after I attempted to record the interaction. I eventually chose to block the number due to the repeated and uncomfortable nature of the contact. Based on this experience, I found the communication to be unprofessional and stressful. Instead of addressing concerns calmly, the interaction escalated in a way that made me uncomfortable. As a result, I will not be using this service and would advise others to carefully consider communication reliability before booking.

Mom coming into down. Needed an Emergency deep clean. Great result, good communication and my house…read moreis very clean. I recommended calling them. Worth Every cent.

They were very responsive to my inquiry. The cleaning team was prompt and very professional. The…read morehouse is now very clean. Really an amazing job!

Been using Sylvias pro cleaners for 10 years and finally getting around to leaving a review…read more Friendly and professional communication. Always arrives on time and most important the cleaners do an incredible job. Every room, surface, sparkling magic. And they do wonders on the fridge and stove/oven. Highly recommended. I love to support local and family owned businesses.

We specifically asked for a deep cleaning this weekend. Two housekeepers came and were supposedly…read moredone in a little over two hours. They did not dust AT ALL, did not clean the baseboards, and ignored the cobwebs. They seemed in a rush to leave. Kitchen and bathrooms, however were great. We won't be using them again unfortunately.

Great service, they were professional and efficient, and also very responsive in their messages…read moreleading up to the service. Fantastic prices, too. They had a bit of a drive considering my apartment was in Santa Clarita, but they're clearly well prepared and actually showed up a little early! I was in a tight crunch to move out of my apartment, and while I had time to pack, I needed help getting the apartment clean so I could get my security deposit back, and they sent three ladies over who were very efficient and coordinated. Definitely recommend them to anyone needing a move-out cleaning service!

I booked this business for a home cleaning (2 rooms and a bathroom) and they did a half ass job. 2…read moreyoung women showed up and instantly gave the impression that they did NOT want to be there. 1. They dropped all their bags and equipment in front of the stairs which is a falling hazard. 2. The girl that was cleaning the bathroom took less than 10 minutes cleaning it when that should take no less than 30 mins considering I asked for everything to be deep cleaned. 3. The lady I texted with when booking this service said, "per policy, we mop the floor 3 times over" and when I noticed some shoe prints left on the floor I went to wipe them and the floor was still dirty. I reached out to her about it and she beat around the bush trying to explain how my Swiffer jet pad is white and it had already been an hour since the 2 girls left, dust fell and made the floors dirty again.... The dumbest excuse I ever heard! They didn't even mop, they used a big swiffer jet looking thing and the whole "deep clean" service which would take my original lady 3 hours.. took these 2 girls 55 minutes. My tub also smelled disgusting when I turned it on to shower like if they poured the dirty water down in there so I had to pour Clorox down the drain and clean/disinfect everything myself again! Save your money! Not worth $220 at all!!

I recently hired Pure glow cleaning services and could not be happier. They arrived on time, were…read morekind and professional, and the attention to detail really showed. They didn't "tidied up", they genuinely cleaned my place. On top of the great work, they were reasonably priced. Highly recommend and will definitely be booking them again.

Prompt good clear communication, excellent work at an affordable price. We were preparing our home…read moreto go on the market and pure glow did an amazing job of making everything sparkle!

Had them come in and deep clean our coffee shop and they did amazing! They had 2 cleaners come in…read morework on the place. I was insanely pleased with the result! They are also super communicative and fast at responding! The pricing is very fair and great. Definitely recommend!

Fast efficient kind Cecilia is the best She changed the life…read moreof a friend Three people seven hours !! Whew

​Diane and Cory arrived right on time and did a wonderful job getting through the entire house…read more They worked efficiently and finished everything in 3.5 hours--and even though I was told there was a four-hour minimum, they only charged me for the 3.5 hours they actually worked, which I really appreciated! ​They handled all the bedrooms, bathrooms, and a general dusting throughout the home. Since this was a standard cleaning rather than a deep clean, a tiny spot of dust was missed here or there, but overall the house looks and feels great. Prompt, honest with their billing, and easy to work with. I would definitely hire them again!