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    Extreme Quality Clean

    4.4 (18 reviews)
    Open Open 24 hours
    Updated 3 months ago

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    Services - Extreme Quality Clean

    Post-construction cleaning

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    Toilets not cleaned

    Nice read. Please see pictures. Pros: Nice and friendly. Cons: Not professional. Amateur. Dont know what they are doing. Defensive. Rude. Dishonest. Suggestion: If you HAVE to go with this company, get $/job agreement than $/hour. They treated $/hour as an unlimited buffet. They took breaks, and worked slowly. I thought for 3 people, it will be done faster but they didnt even clean half as much, and still left it half uncleaned. I feel bad for leaving a bad review, but facts are facts. They are very kind and friendly ladies. After agreeing to a reduced 3 person hourly rate. They started working. Of course, the house was dirty and dusty, exactly the reason I hired professionals to clean up. The owner and I confirmed that this needs deep cleaning. She confirmed and acknowledged this. The whole house cleaning was in agreement. Without any interference, I let them clean. 3 people took way longer than I expected, but I didn't want to bother them. Once the upstairs was done, I wanted to check. After going up, I was not impressed. The water stains in the shower were as-is, toilet base was not clean. Bathroom wall base, faucet and master closet was still not clean. The wooden floor was still very dusty and the floor was scratched up by vacuum. Then they moved to living room and then the kitchen. They were just too slow. I called up the owner and told them to stop the work. I told her that they are too slow and the things they already cleaned are not cleaned. She arrived after an hour and belligerently became defensive. She kept saying the house was very dusty and I should be thankful that its at least cleaned as much. I showed her the drawers that its not even clean. She asked me for $100 more to clean up, the mess they left behind. Remember I didnt interfere while they were working upstairs. She kept complaining that it was dusty and needs a deep deep cleaning. I only agreed to deep cleaning and not deep deep cleaning (whatever that means). After that I showed them the kitchen, half was still not clean. Now she said, I should ask for deep deep deep clean, I only asked for deep clean. Learned something new, there is a deep clean and when you point out they didnt clean, they add more "deep" in that. I showed them the dried food on glass stove - she said she doesnt have tools so they will not clean it. I should be basically happy that they cleaned as much as they did and not complain. They spent another 30 mins trying to clean up the mess you didn't clean and asked me for $100 more. However, half the house was not clean or left as is and they didn't even clean the entire house. When I complained the owner said "my girls is clean your house it's enough".

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    1 year ago

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    1 year ago

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    11 months ago

    Business owner information

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    Kristine D.

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    4 years ago

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    3 years ago

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    3 years ago

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    4 years ago

    Their team is very friendly and my house was left spotless. Definitely will be calling again for the future.

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    Ask the Community - Extreme Quality Clean

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    Sawtelle

    These people are amazing! I've lived here for 26 years. It's never been so clean…read more Reasonably priced. Thorough. A pleasure to have them in my home. I highly recommend them.

    I have a 1,044-square-foot apartment with two bedrooms and two bathrooms. It was quite dirty but…read morecompletely empty, so there was no need to organize, rearrange, or move any furniture or belongings--just deep cleaning. The two cleaning ladies did an excellent job restoring both bathrooms and cleaning the refrigerator. They made them look almost brand new, and I was genuinely impressed with their work in those areas. The reason I'm giving three stars is that I originally booked three hours of deep cleaning, but the job ended up taking a total of six hours. Since the service time doubled, I expected the entire apartment to be thoroughly and professionally cleaned. Unfortunately, some areas were missed, including the insides and lower exterior surfaces of the kitchen cabinets, the kitchen and living room walls and baseboards, and the front entry door. In addition, after walking around the apartment in clean socks, my socks turned black, suggesting that the floors were not mopped thoroughly. As a result, my husband and I spent another two hours cleaning the kitchen and living room ourselves. I contacted the manager and requested a refund equivalent to one hour of service. He agreed to refund 30 minutes, explaining that the bathrooms were exceptionally dirty and required much more time than expected. While I understand that the bathrooms took extra effort, I still believe that spending six hours cleaning a completely empty 1,044-square-foot apartment should have resulted in a more complete and professional deep cleaning. Overall, the team did outstanding work on the bathrooms, but the quality of the cleaning in the rest of the apartment did not meet my expectations.

    Clean Fast - Kitchen

    Clean Fast

    (253 reviews)

    Valley Glen

    From the beginning, Josh responded quickly and kindly. He was easy to communicate with in the…read morescheduling process. The two people who came to do the cleaning arrived on time and prepared. They brought all their own supplies and immediately got to work. They worked quickly but thoroughly and showed good attention to detail. I would definitely recommend their services.

    I received a quote through Yelp and was provided a phone number to call to discuss the service…read more When I called, nobody answered. I then sent a follow-up message and never received a response. I find it frustrating when a business invites customers to call but then doesn't answer or return messages. Communication is one of the most basic aspects of customer service and unfortunately my experience ended before I could even book the service. I cannot comment on the quality of their cleaning, but based on my experience, responsiveness and customer communication were disappointing. ***** UPDATE ***** After leaving my initial review regarding lack of response to calls and messages, the service provider did reach out to me directly. During that phone call, the conversation became confrontational. I was told that my review could be reported to the police, which felt like an inappropriate and intimidating response to customer feedback. During the call, I began recording for my own reference, and the call was then disconnected. There were multiple follow-up calls from the same number, and each time the conversation ended shortly after I attempted to record the interaction. I eventually chose to block the number due to the repeated and uncomfortable nature of the contact. Based on this experience, I found the communication to be unprofessional and stressful. Instead of addressing concerns calmly, the interaction escalated in a way that made me uncomfortable. As a result, I will not be using this service and would advise others to carefully consider communication reliability before booking.

    Extreme Quality Clean - officecleaning - Updated August 2026

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