I will be sharing my personal experience from this establishment.
I came here because of the "low cost" laser tattoo removal. It's a commute to LA from Long Beach but I decided to give it a shot. I was charged $35 for a consultation in a crafting room. Yes, a crafting room, this is not a clinic setting. Most places don't even charge for consultations. That was the first red flag but I decided to look past it.
I was quoted $80-$85 per session for a tattoo that is a bit smaller than a business card, black ink and some color. Honestly, that's not "low cost". Professional clinic settings quoted me the same. So yes, I did come in expecting a lower cost. I mentioned to him that I was told by Roxanne that visible tattoos get a discount (my tattoo is visible) and he stood quiet for a second and said he could do $60. I accepted it.
PLEASE pay attention to this crucial detail, the guy who did the consultation told me that once the BLACK ink starts to fade, he will drop the price for the laser treatments.
I paid:
$35 consultation
$60 tattoo
$35 numbing cream
PLEASE pay attention to this too!
We went up stairs where the laser machines are after I paid and he gave my numbing cream to the lady so she can apply it. I stood out in the hallway, she came out and told me to follow her. She took me to a different room full of desks and there was already an open numbing cream on the desk and a mess of it everywhere. She left the room with my brand new numbing cream in her hand, I think she went to get tape or an applicator (wooden stick). She came back without MY numbing cream. She reached for the opened numbing cream that was on the desk and I said to her, "that isn't my numbing cream, you took mine." I could tell she didn't like that I said that and she said, "WELL, WHOSE IS IT?!" She stormed out the room, back to the laser room and brought back my numbing cream. She applied the cream and I waited 1.5 hours.
That was definitely a red flag because, had I not been vigilant, she would've used someone else's cream on me, cross contamination.
Honestly, I should've walked out, got a refund and left. But disappointingly, I didn't.
Now, it's time for my laser treatment. The girl tech was nice and informative BUT she burned my skin badly. Most likely I will have scarring. I looked at my tattoo before it was wrapped and I could see nothing but red dots. As I'm writing this review, in 2 days, it'll be my 3 week mark and I still have the red dots. Earlier in this review I mentioned that I was told the price would drop after the black ink fades. Turns out the laser tech didn't target the black ink, she focused on the color. I wonder why? I know why, I think you get what I'm saying.
Overall, I highly do not recommend this place. I regret coming here. I betrayed my skin even after the red flags I encountered. I'm the one who will live with the burn marks/scarring from the laser treatment. I can confidently say that it is unsanitary here. Not many will speak up but if I can advocate for others, I will.
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