Bentley's is locally owned and operated and they are customer-first. They take great care with your…read morefurniture and carpet, go over and above to make sure you're happy with their work and Alex is the star of the company. He is absolutely delightful and you'll have a smile on your face after he leaves your home. HIGHLY RECOMMEND! Great price. Superior service. Wonderful experience.

Very pleased with the carpet cleaning services I received from Bentley Residential and Commercial…read moreServices! The owner, Patrick, was very responsive and quick to answer my request. Bryce came out to perform the services and he walked me through the process and what to expect regarding stain removal. My carpets came out looking better than I expected and I'm very happy with the results. Highly recommend!

we had a water leak coming from the second floor to the first floor. Had to get this addressed very…read morequick. Called these guys late at night. They responded right away and I had someone at my house within 45 minutes to look at it. They help me prevent a much bigger damage and did a job quickly and efficiently. They worked with my insurance company and got everything resolved and save me a bunch of headache as well. Will definitely recommend them for others!!

*** Updated Review *** Initially, we were unhappy with the…read moreunsafe mold removal practices in our home. However, Neier from One Stop Restoration visited today, took full responsibility for his workers' lack of adherence to industry guidelines, and apologized profusely. He offered to leave equipment to eradicate spores in the entire house, oversee future work personally (or someone of his level), and send a third party to test the air for mold to ensure full abatement has been achieved. We appreciate his efforts to remedy the situation and make us feel safer! Some of the best customer service we have received. Thank you Neier & One Stop Restoration for following up on our concerns.

They may do well with carpet &/or upholstery cleaning & *small* reconstruction of damaged portions…read moreof floor &/or walls, etc., but nothing else. The owner has shown himself to us to be conniving & dishonest, along with his "project manager", Robert Westcott.

Excellent experience - professional firm and people from phone scheduling through to arrival time…read morenotice and cleaning completion. Used to clean a mattress, a recliner, and a wing chair used in assisted living home to prepare for charity pickup. Nearly all stains and dirt were removed (only 1 very tiny spot remained on mattress). Items looked new again and the charity was glad to get.

It's 5:15pm and my daughter is home alone. I get a call from my wife that a car is in the driveway…read more I call my neighbor that was working at home. She had to stop working and went to talk to the roofer that said he had an appointment with me at 5:30. I live by my calendar and I did NOT have an appointment. Some telemarketer gave RRG my address and they were waiting in my driveway while I was at work. The roofer had my phone number, but didn't even call me. I tell him on the phone to email, but he insists on coming back next week. His 1 and only text to me was "Don't waste your time." so I'm passing this on to all the other future customers... Don't waste your time. I have talked to many roofers, and he was second to worst with customer service. I went thru my doorbell cam recordings and found the guy. Why didn't he just call me?! You can see the phone in his hand, and he has my number... Edit: look at the company response. This is their customer service. Maybe they will learn from this experience, call/text the next customer about time of meeting, and treat the customer with respect. I serve my customers, and I respect their time and decisions.

Needed to repair the roof because the tree grew into the roof. Josh came out gave an estimate and…read morefixed the problem. Would recommend them for your roofing issues.

Mike has been super helpful in trying to get my MULTIPLE water intrusion issues resolved. Without…read moreeven having a contract in order he has provided contacts of multiple varieties to help resolve the issues I am facing. I received three quotes for my initial scope and he offered the best value, and honestly, ever since, the most responsive and helpful service.

Americas Restoration Services owner Mike went above and beyond to help clean up the mess we made…read more My washer drain came loose and flooded but our main level and basement and Mike came out quickly, quoted a fair price and worked until 10:30 at night to set up about 20 fans and 6 dehumidifiers. He came back each day to check on the drying progress and after 5 days he came back for his equipment and even mopped the floor to return the house back to where it was before the flood. Thanks Mike, you did a great job. Highly recommend.

Shane and the entire team were helpful friendly and prompt with servicing the water damage in my…read morehome. I would recommend them to anyone who has experienced any home damage emergency situation. Great team and great job.

Terrible drywall repair work! if you need your walls or ceilings worked on and you're looking for a…read moresmooth finish Id avoid working with this company. This company was hired by a plumber who flooded me from an upstairs unit. They had the scope and they had an opportunity to tell their client (the plumber) that they didn't have enough space and needed a packout. Instead they chose to move forward with the project and did terrible work. The work in the picture is what they did and never once did they tell me that it wasn't up to their standards. I have not threatened them. I've told the plumber that the work was unacceptable and that they need to get it fixed or be sued. I've also told ECS that I would share examples of their work with the public. The reality is that many times insurance and liable parties don't want to pay what it will cost to get work done warning everyone that ECS may take the job anyways and then leave you with a mess as they did me. Furthermore, their staff openly admitted to me and complained to one another that they didn't have the skills to do the drywall or the electrical work. companies who take cheap contracts often have under skilled laborers and the result will be poor execution. This is a standard example of that. Consider yourself warned.

Was very VERY pleased with James and team. Restoration 1 was the 3rd water mitigation company I…read morecalled to come in to assess my water damage from a broken and leaking washing machine. The prior two companies just didn't earn my trust, but the moment James came into my home, I felt he was truly a professional who would tell it to us straight. He was accommodating, professional and we felt totally comfortable with him taking care of all of issues. He is also very knowledgeable about insurance processes and that was extremely helpful as we tried to navigate the often frustrating task of dealing with the insurance company. Highly recommend.

Our washing machine decided to break during a late night load of laundry, flooding parts of our…read morefirst floor and basement. Found James' company on the internet and he came over immediately. They were thorough, proactive, easy to work with and knowledgeable about the entire process. Highly recommend.

Excellent job and the crew is very knowledgeable and friendly. Quick to respond, on time and very…read morethoroughly cleaning.

I called when everything was closed due to our latest ice storm and no one could come out til days…read morelater but I had a flood and I freaked out, but Hurricane said they would be out within the hour, not only did he troubleshoot where my water was coming from but sent a plumber, got my water up and fully took care of my needs from beginning to end! This was the 3rd time I had a flood same area of my house but no one had truly found the root of the problem and got the old antquated type pipes out of my house and had them repaired.Subsequently restored the are better than ever. The customer service was excellent, timely repair and just great service!