Love the flexibility and quick response of the business. I…read morereached out seeking a Chimney inspection and cleaning for a new property I purchased. They came out on time. I was given a window of 12-4 and they arrived at 1pm. It didn't take long. They identified a fault with the seal around the gas pipe which was not with proper material and were able to correct and seal it properly. The exterior and part of the attic they could check was checked and I was given advise on next steps along with an upgrade option for future consideration. I was also shown how to open and close the damper and I felt very comfortable asking questions. The job cost $274 which I paid via Zelle and I received details of the work, recommendations, and receipt promptly after. Great and efficient service. I would definitely consider them again in the future.

I'm a Realtor and needed to get a fireplace inspection quickly. Atlanta Chimney Works was able to…read moresqueeze me in that day, and they were very professional and knowledgeable. I will definitely be calling them again!

We needed a fireplace/chimney rework and were so pleased to find the Mad Hatter team. Everyone we…read moredealt with, from sales and office staff to field reps and installers, were all the kind of knowledgeable, professional, conscientious folks you hope to find for a big project on your home. The whole experience, and especially the finished product, could not have been better. Not a discount operation but we got the quality we paid for.

Very professional We had a gas fireplace that had not…read moreworked for a long time. They did the diagnostics and repaired. He also cleaned the fireplace out, arranged the logs, and showed us how to operate it for the next owner

Both professional and responsive! Really appreciate the help in getting the Fireplace parts ordered…read moreand installed. Reasonably priced and highly recommend!

Excellent initial repair service appointment with David late December 2025.. He was punctual and…read moreprofessional. Six weeks later, fireplace ignition issue returned. Company did not return calls.

We needed a chimney inspection and cleaning. We hadn't used the fireplace in years and we were…read moreafraid to use it. Chewey and team were so wonderful. Professional,efficient, patient in explaining how to use the fireplace and made sure I was comfortable with using it before he left. I would highly recommend his team to anyone needing their service. Honest and reasonable.

"Chewy" came out to inspect our fireplace. They looked it over and took no action stating they…read morewould send a report that same day. No report, nothing done, no contact. Nothing for our money. Beware.

Technician arrived on time. Texted 15 minutes before. Listened to problem we experienced. Spoke…read moreabout possible problems and asked if he should proceed. Worked about one hour 45 minutes. Problem seems to be solved

They are professionals, they know what they're doing. I requested a replacement for my chimney…read moreguard because mine was rusty, and they did it.

arrived on time and were very quick! Great company. Our tech was very nice as well. Will use them…read moreagain!

I can't tell you if they do a good job because I refused to hire them. While at first, I was…read moreimpressed by their prompt replies, that soon turned into way too many calls and texts. I don't need multiple calls and texts the same day. I will get back to you as soon as I can. It felt like spam/harassment/automation gone wrong.

Wonderful experience. Quick and efficient cleaning. Moved into a new house with a lot of dust in…read moreair ducts. I'm very allergic to dust. Bryan was responsive with fair pricing. Will hire again! Thank you!

STAY FAR AWAY FROM THIS BUSINESS…read more Months after Brian and his team serviced my home, I AGAIN discovered another portion of our ductwork left wide open and not properly sealed. The level of unprofessionalism and lack of attention to detail id simply astonishing. Do I recommend this business? OH HELL NO.

Go with ANY other company. Trust me! I had an appointment at 11am for a gas fireplace repair. 11am…read morecame and went. I text and called, but no one would respond. I didn't hear from Jason until 6pm that evening, saying he mixed up appointments and asked if he could come then. However, during the whole appointment he acted like it was a huge inconvenience for him to be there after hours. Even though he was the one who was 7 hours late! He complained about having to give me a "Free Estimate" because I had a coupon. A coupon his company sent me! Somehow he convinced me that I should buy new gas logs from him. So I told him I would be in touch. Fast forward a week later. I had an appointment at 11am again. And AGAIN that time came and went. I called, emailed and texted, but never heard anything. I took PTO hours off so I could be there for the appointments at 11am! I know, I should have learned the first time, but I truly thought it was just a misunderstanding. Nope- it was very much on purpose. So incredibly unprofessional and rude. I rarely post reviews, unless service was excellent or absolutely terrible. Im not prone to dramatics or exaggeration. The service was just truly that bad. Hope this helps someone looking for fireplace/chimney service. Do not use this company.

We were in need of a Level 2 inspection due to the selling of our home. They were very flexible…read morewith our crazy schedule and did a fantastic job at a very fair price. Of course we had our chimney cleaned and inspected by other companies before and were always told there were many repairs needed. Pro Chimney Services sent out Jason and he did a fair and honest inspection. He came back a couple of weeks later and did the few minor repairs needed to bring our fireplace up to National Fire Safety Standards. I would highly recommend Pro Chimney Services for chimney cleaning and inspection. Both Jason and the office staff were very friendly and fully explained all services offered and what was needed once they got to our house. Not once did they try to oversell. They are definitely in business for the long haul and want satisfied, repeat customers. I am definitely one of those!