Professional, informational, and timely service. Highly recommend!…read more Dale and his team were thorough and precise in analyzing and treating mold at my property.

Very thorough, customer service oriented, and trustworthy. Quickly responded to request for…read moreservice and presented a pleasant demeanor and quality service.

These guys at R&R Heating and Air are AMAZING!!!!! I previously had a sub-par experience with…read moreanother HVAC company. The other company took over two weeks to get in a part under warranty and twice the distributor he used sent the wrong part. I had to threaten this other company before I finally got AC. In fairness to the other company, they did replace my entire AC unit (under warranty). However, that was only after I threatened to tell every builder, mortgage broker, realtor, insurance agent and interior designer I  knew. (I used to be in the building business myself.) Then my AC unit froze up and quit working after only one week. Needless to say that when I was searching for a different experience with an HVAC company I was very leery and suspicious of everyone I spoke with. I got a recommendation from a group of neighbors to try the guys at R&R. WOW, what a difference these guys made! I was honest and upfront with them and they worked HARD to put me at ease and gain my trust. They diagnosed the problem I had and found out I needed a new evaporator coil. They researched and found out that the part was also still under warranty. Unlike the other company, they were able to have a replacement part the next business day.  I found out what the labor charge was to replace the part and was skeptical about the cost. Friends got in my head and were saying that's too expensive. So, one day while I was home I saw a different HVAC company guy drive by my house and I flagged him down. Come to find out this guy was a neighbor that lived a few streets over. We started talking and I explained my situation to him. I explained that I was afraid I was paying too much for labor. My neighbor got out of his van and hooked up his tools to my AC. He confirmed EVERYTHING that R&R said. I asked him about the prices and he said, my charge for this would normally be $50 more. If you are getting it at the price quoted, you are getting a GREAT deal from R&R. He made some recommendations for additional service work I might want to have done. I called the guys at R&R and asked them to do some additional work when they replaced the broken part. He said no problem and I told them I wanted to replace the plenum above the furnace because it was leaking cold air. They investigated and found out that my plenum was not a standard length. After doing some research, they found a way to repair and replace the plenum and seal up all the air leaks above the furnace. They did everything the same day and when I got home the difference inside my home was very noticeable. The airflow coming from my ductwork was stronger in all the rooms. My house is now cooler than before and my unit is not running as often. I can't say enough great things about this company. They are reliable and do the job they say they are going to do. Their prices are fair and REASONABLE. They do QUALITY WORK and above all, they are HONEST PEOPLE who WON'T rip you off! I HIGHLY recommend R&R Heating and Air. If you use this company, you WILL NOT be sorry you did.

FANTASTIC!!! I called and they put me on the schedule for the next day!! Which was great since my…read moreAC wasn't working!! Ben kept me updated on his arrival time and called me as soon as he knew what the issue was. I highly recommend using them if you're having HVAC issues!

OMG, a company with good old fashion values still exists! I…read morehad used this company for a duct cleaning when I purchased this home back in 2017 and I was quite taken by their Family-Owned/Operated attitude and attention to detail. When my main floor AC unit went out just this week (5/20) I knew who to call. I was not wrong in my decision and those that know me know I will write the truth and admit when I made a mistake. Nothing but accolades for Duncan from the first contact to waving goodbye to the installation techs when they completed the install. I was warmed with their professionalism, knowledge & fair cost for my selection. I felt that I received a great value from Duncan! The workmanship was way above expectations and they even went above & beyond to point out some errors in my duct work, then repaired those flaws for free. I could not reconnect my smart thermostat and the tech stayed and figured it out before I could. They offered a new thermostat with the sale but I chose to keep my existing one as I had the same one for my upstairs unit and did not want two apps on my phone for thermostats! I would give them ten stars actually. Special thanks to Cathy, Cole, Nick & Brian for an OUTSTANDING EXPERIENCE!

Duncan Heating and Air Services are wonderful. We had a failing heat pump during the coldest days…read moreof the year and Duncan came out promptly for a service call. Unfortunately, our unit and house had bigger issues. The service technician, Jeff explained all of our issues to us and answered all of my questions. We ended up needing a new unit and some ductwork done. Within a week our new unit was installed by Mike and his guys and I couldn't be happier or WARMER!! I would highly recommend Duncan Heating and Air to anyone if you want an honest company and fantastic people to deal with.

Amazing master plumber-has done work for me on multiple properties, residential and commercial. He…read moreis always on time, clean, and extremely knowledgeable.

Last minute toilet replacement and they were here within 3 hours for a reasonable service fee. He…read morewas professional, good natured, did it quickly, and took the old bowl away. I highly recommend them!!!

I discovered I had an underground water line leak when I noticed my meter was still running with…read moreall the water shut off inside the house. My usage had spiked from about 9,000 gallons a month to 27,000 gallons. There was a pool of water in my front yard and I even had ducks showing up, which should tell you how bad it was. I reached out to a few plumbers in the area and Arrowhead was one of the first to respond. Derrick, the owner and a Master Plumber, came out to assess the situation. He was upfront about all the options, from a patch repair to a full line replacement, and explained the pros and cons of each without pressuring me into anything. He always took my opinion into consideration. The estimate was fair and clearly written. He sent the invoice via both text and email, and offered multiple ways to pay. The crew showed up on time Wednesday morning. They finished at a reasonable time, which seemed quick to me for a full water line replacement from the meter to the house. The workers were all really nice and professional. Before he left, Derrick was very thorough. When the job was finished I was excited and ready to use the water again. I tested everything and it was working as expected. It would have been easy for Arrowhead to just pack up and leave at that point, but Derrick took the time to make sure I was well equipped to check pressure and plumbing in my home. He actually found that I had toilets that needed to be rebuilt and were still running water. I had no idea they were leaking or even how to check for that. He made sure I was a more informed homeowner before leaving. I highly recommend Arrowhead Plumbing. Top notch company with amazing customer service. Derrick is knowledgeable, honest, and genuinely cares about taking care of your home. I expect to use him for any future plumbing needs. If you're in Gwinnett County, call Arrowhead.

Derrick Sr and Jr are both very professional and addressed issues quickly. We've had multiple…read moreprojects completed by them. Installing venting system through the attic for basement bath, replacing hot water heater, addressing both of our daughters plumbing leaks in their homes.

Hired again for smart thermostat installs and glad I did. While I could have DIY'd the first one,…read morethe second would have extended beyond my abilities and hiring Michael to handle left me with the confidence of a job done right.

I have had Ian to my house twice, first to replace a bathroom faucet and repair a leak in bathtub…read more The second time he came to fix my outdoor spigot. Both times he was prompt and professional!

Replace a toilet. I talked to the owner.He was the nicest…read moreguy.There rare a lot of questions that need to be answered to get a new toiilet.He was awesome.very patient. He sent Brian to do the job.He was great.Friendly,professional,very neat and clean doing his job.No mess. He was great.I definitely will call them again if I need plumbing done. Thank you! FORTUNE PLUMBING

Daniel is absolutely the best and most importantly, he did quality work with honest price. I hired…read morehim to do 2 projects for me and I'm happy with how both projects are done. Get a few quotes and invite Daniel to give you one of the few quotes and you will be pleasantly surprised and it will save you a lot of money.

Very happy with Daniel's work. He ran an ethernet cable, wired for lights, hung a ceiling fan,…read moreand installed lights. Did great work.