We recently purchased a lake home and although it was everything we wanted, it had a dusty, lake…read moresmell to it when you walked in the door. I contacted Elaine and Sean and they were out the next Monday and now the house is PERFECT! No dust anywhere, every surface clean and mopped, and you can't ask to interact with friendlier people. Before they'd let me pay they asked me to inspect their work just to make sure I was 100% happy. I would strongly recommend calling them for any cleaning needs.

Great service! They are professional and clean your home spotless. They went in nooks and crannies…read morethat I was expecting them to overlook (as other companies have). The owner, Sean, was very informative on products to help maintain bathroom trouble spots. I will definitely be using them again.

They exceeded my expectations. First of all, their website makes booking and paying for your…read moreservice very easy. It is a flat rate based off the number of bedrooms, and then you can add specific items that you would like done which are not included in their flat rate, so there are no hidden fees. I got all of my ceiling fans cleaned, so they are ready to be used! Secondly, Melinda is very prompt at getting back to you and answering your questions. I needed to adjust the time, and had some special requests, but she was more than happy to cater to my needs. She has an awesome personality. Finally - and most importantly, Melinda and her crew get your house CLEAN. I'm a bit of a neat freak, so I'm pretty picky when it comes to paying someone to clean...but they go above and beyond. After sweeping, vacuuming, and mopping, they get to every corner of every room with a brush - literally, a brush. Whatever you catch during the final walk-through that they might've missed (which is barely anything), they fix right away. They use different colored towels for different purposes, so you don't have to worry about a towel that's touched your toilet area touching your countertops. They vacuum under the couch and the couch cushions. They clean all light switches and handles. I can go on and on - let's just say they know what they are doing! I am sure everyone Melinda hires is screened by her high standards, but her crew members Brae and Michael were professional, courteous, and detail-oriented.

I have asked for their certificate of insurance on several occassions. Not sure if they have…read moreinsurance even though they advertise on their website that they have it. I don't even need to file a claim, I just need the COI for an insurance audit. Be sure to ask for it before they start. ~Desma Holbrooks Roofman

I had a great experience with MNR Solutions. They came out and took care of the mold issue in my…read morebasement using a fogging machine and antimicrobial cleaner, and they also set up professional drying and air-cleaning equipment to help properly treat the space. Matt was extremely knowledgeable, explained everything clearly, and made me feel much more comfortable throughout the process. I am so relieved to have the mold treated and to know everything was handled thoroughly and professionally. I would definitely recommend MNR Solutions to anyone dealing with mold or moisture issues. Very knowledgeable, dependable, and professional from start to finish!

may be the greatest restoration company ever but it's hard to tell if they won't call you back or…read moreprovide the quote. Had them out, they said they would get estimate over quickly. 6 days later, still waiting and they stopped returning calls and texts. I'm guessing job was too small but would have been nice to hear from them directly.

Although there was a mix-up with the time that was set, they made up for it with a job well done, a…read morediscount for next time, and an extra space cleaned. We REALLY appreciated that! The carpets looked great, and we will be using again soon for another floor.

I was helping my parents arrange for duct clean of their home. We had some communication issues…read moresetting up an appointment but they were very easy to get a hold of and responsive in arranging another time. Once there, parents said they were very respectful of their home and thorough in their work. They also cleaned up and did not leave a dusty mess. Great competitive pricing. If the parents are happy then so am I! Would definitely use them again!

This company may want to check their website as the person who answered the phone told me they…read morehaven't done duct cleaning in " a long time ".

Angel and his crew are amazing! They cleaned my house like it has never been cleaned before. So…read moremuch attention to detail. They truly love what they do and so affordable. I highly recommend!

Amazing service! Jhon and his team were professional, diligent and extremely competent. We were…read morevery happy with the attention to details and the overall quality of the services provided. The team went be above and beyond. Highly recommend.

James and his team were very thorough, responsive, and efficient! James did an excellent job…read morewalking through our home, discussing our 'trouble' spots, and explaining our options. He also explained why areas look clean at first, but come back after a few days. If we weren't moving out of state, I would use him on a regular basis. We highly recommend Excellence Carpet Cleaning and Restoration Services!!

It amazes me how companies like this stay in business. I purchased a groupon and made an…read moreappointment two and a half weeks ahead of my appointment date. I called the night before to confirm the time of arrival. We just moved and our old townhouse needed to have the carpets cleaned per our rental agreement. James (the owner) said a technician would be there between 8 and 9. I waited patiently and when no one arrived by 9:15, I called to see where they were (sitting in a completely empty house isn't that much fun). James said the technician was 15-20 minutes away. I continued waiting because I needed my carpets cleaned to fulfill my rental obligation. I had two contractors coming to my new house at 10 AM so when no one arrived by 9:45 (45 minutes passed our appointment window). At 10 AM I called AGAIN (notice how they never once called me) and they said he was on his way and would be there in 15 minutes. I told him the door was unlocked and to go in and get started as I needed to work with people at my new house who were actually on time. When I was finally able to break free from the people at 10:30 I arrived to a note on the door saying "I waited for 20 minutes" which was completely impossible considering he was 15 minutes away at 10 AM. I called James again and he said he tried to call me (complete lie as I didn't have a single missed call or voicemail) and the technician couldn't enter the house without someone there. I asked him when they could get back out here because I needed the carpets cleaned in order to get my security deposit back and he said "I personally will come out tomorrow morning, 8 AM sharp." So this morning I went to the house, arrived at 7:55 because I thought, surely he will be punctual. James (the owner) was a no show. I called his phone three times, left a voicemail and never received a response. I called another carpet cleaner and THANKFULLY they were able to get here before my keys needed to be turned in this afternoon. The funniest part is, I just received a phone call from James saying "I'll be there in 30 minutes", what a joke.

Do NOT hire this company. I'd give negative stars if I could -- terrible workmanship and even worse…read morecustomer service We hired WiseGuys to soft wash our home, primarily to remove pollen and cobwebs, and to clean pollen from our outdoor furniture. We had used them the previous year and had a good experience, so we were especially disappointed by what happened this time. The work was unacceptable. Pollen and cobwebs were left throughout the property, the glass was streaked, and our outdoor furniture was still visibly covered in pollen. I was able to wipe much of it off myself with a sponge and garden hose. The technician, Stephen, said the job should take several hours, yet about 90 minutes later he was looking for someone to sign off on it. When my husband pointed out the numerous areas that had not been cleaned, Stephen became aggressive and argumentative rather than addressing the deficiencies. I ultimately asked him to leave. More concerning, we specifically instructed him to protect our electrical components and outdoor heaters from water. Despite that, he sprayed water directly into interior electrical outlets on our covered/screened porch and onto outdoor heaters. The job also resulted in property damage. A porch screen was torn, my dress was damaged during the interaction, and there was discoloration/bleach spotting on stained outdoor cabinetry. There is also significant etching/pitting in our new concrete that becomes clearly visible when the surface is wet. I have photographs documenting all of this. I provided WiseGuys with 32 photographs immediately after the service and another 71 photographs when requested. I was initially told I would receive a response within 24 hours. Instead, I spent weeks following up and eventually dealt with Levi in operations. In an effort to reach a reasonable resolution, we agreed not to seek reimbursement for the damaged/stained wood (or the concrete which I didn't even mention b/c at that time it hadn't rained so we hadn't seen that damage). We asked only that they address the torn screen and damaged dress and arrange an electrician to inspect the outlets and heaters that had been sprayed. Levi initially said WiseGuys had an electrician they worked with and would arrange the inspection. They later offered $350 for the screen and dress -- but then backed away from their commitment to send an electrician. Levi also promised written documentation of their offer, which I never received. I ultimately escalated the matter directly to the owner, Wesley Bloeme. I sent him a detailed packet containing the timeline and photographs and gave him an opportunity to respond. I also followed up with Levi regarding the promised documentation.Neither responded. That is ultimately what is most disappointing. Mistakes can happen. Poor workmanship can happen. What matters is how a company responds when a customer brings a serious problem to its attention. After months of follow-ups, extensive documentation, and multiple opportunities to resolve this privately, WiseGuys chose not to meaningfully address the situation -- and ultimately stopped responding altogether. Their website promotes "100% Customer Satisfaction," "Fast Response Times," and "Satisfaction Guaranteed." My experience was the exact opposite. I have photographs and documentation supporting everything described here and have attached a sampling. Look closely at the photos and ask yourself whether this is the quality of work you want to pay for. My advice: hire someone else. I would never use WiseGuys again and strongly recommend looking elsewhere.

Destroyed my plants with chemical spray, on top of several unprofessional moments throughout the…read moreafternoon.